Find Retention lead Jobs in Dublin, D

Loyalty and CRM Manager
McCabes Pharmacy —Citywest, County Dublin
- Full-time
- Microsoft Office
- Analysis skills
- Communication skills
- Employee assistance program
- Employee discount
Quick apply
Sr Escalation Manager, Technical Support
Palo Alto Networks —Dublin, County Dublin
- Full-time
- Computer Science
- Salesforce
- DevOps
Senior CRM Specialist
Grandstand —Dublin, County Dublin
- Remote
- No degree
- Organisational skills
- AI
- Gym membership
Quick apply
Air Import Agent
Expeditors —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
Quick apply
Manager- Global Technology
Expeditors —Dublin, County Dublin
- €110–€130 a year
- Full-time
- Software development
- Agile
- Communication skills
- Employee stock purchase plan
- Work from home
Quick apply
Growth Marketer (12-Month Fixed Term Contract)
LearnUpon —Dublin, County Dublin
- Sales
- Marketing
- AI
- Annual leave
Social Media Marketing Internship
Leading Social —Dublin, County Dublin
- €14.15–€15.00 an hour
- Hybrid work
- Heavy lifting
- Marketing
- AI
Quick apply
2d
Senior Business Development Director
BidvestNoonan —Swords, County Dublin
- Up to €124,999 a year
- Full-time
Quick apply
Regional Sales Manager – Dublin/Leinster
Dingle Distillery —Dublin, County Dublin
- €45,000 a year
- Full-time
- Hospitality
- Management
- Marketing
- Wellness program
- Employee discount
Quick apply
Service Supervisor
Kone —Dublin, County Dublin
- Full-time
- Supervising experience
- Organisational skills
- Communication skills
Renewables Portfolio Lead Ireland
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- Business development
- Bachelor's degree
HR Lead
Dovida Ireland —Swords, County Dublin
- €38,000–€42,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- Human resources
9d
CRM & Loyalty Specialist
CarTrawler —Dublin, County Dublin
- Hybrid work
- Marketing
- English
- Analysis skills
- Annual leave
- Employee assistance program
Business Development Executive – Field Sales (Healthcare)
Medserv —Dundrum, County Dublin
- €45,000 a year
- Hybrid work
- Sales
- Marketing
- Business development
- Annual leave
- Employee assistance program
Quick apply
Head of Client Service
Fund Recs —Dublin, County Dublin
- Full-time
- Leadership
- Annual leave
- Employee assistance program
Quick apply
Group Commercial Director
Fielding Global —Swords, County Dublin
- €70,063.66–€183,324.38 a year
- Full-time
- Contracts
- Leadership
- Communication skills
Quick apply
HR Sr. Risk & Compliance Program Manager
eBay Inc. —Dublin, County Dublin
- Full-time
- Google Suite
- No degree
- Human resources
(Associate) Customer Success Manager - Benelux Market
Trustpilot —Dublin, County Dublin
- English
- Communication skills
- Employee assistance program
CRM Specialist
CarTrawler —Dublin, County Dublin
- Hybrid work
- Marketing
- Analysis skills
- Bachelor's degree
- Annual leave
- Employee assistance program
Head of Sales
Chadwicks Group —Dublin, County Dublin
- Full-time
- Sales
- Microsoft Office
- Analysis skills
- Sick pay

I want to receive the latest job alerts for retention lead in dublin, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

retention lead jobs near dublin, d

Crm Specialist jobs in Dublin, County Dublin

Shift Leader jobs in Dublin, County Dublin

Head Of Customer Service jobs in Dublin, County Dublin

Head Of Sales jobs in Dublin, County Dublin

Growth Marketer jobs in Dublin, County Dublin

Service Manager jobs in Dublin, County Dublin

Customer Success Manager jobs in Dublin, County Dublin

Compliance Manager jobs in Dublin, County Dublin

Regulatory Compliance Specialist jobs in Dublin, County Dublin

Innovation Specialist jobs in Dublin, County Dublin

Customer Experience Specialist jobs in Dublin, County Dublin

Digital Customer Experience Specialist jobs in Dublin, County Dublin

Community Manager jobs in County Dublin

Procurement Manager jobs in Dublin, County Dublin

Information Technology Manager jobs in Galway, County Galway

Sustainability Manager jobs in Dublin, County Dublin

Sales Development Representative jobs in Remote

Product Development Food jobs in Cork, County Cork

Director Of Business Development jobs in Cork, County Cork

Senior Director Pharmaceutical jobs in Dublin, County Dublin

Loyalty and CRM Manager

McCabes Pharmacy -
Citywest, County Dublin

Quick apply

Job details

Permanent | Full-time

Benefits

Employee assistance program
Employee discount

Qualifications

Microsoft Office
Analysis skills
Communication skills

Full job description

Loyalty and CRM Manager

Our people make the difference. Here at PHX Ireland, we strive to be a place for everyone - where each and every one of us can be our true, authentic selves, every single day.

For us, individuality sparks new ideas, shapes new approaches and brings us powerful new perspectives. It's the heartbeat of our innovation, creativity, and success. Which is why, at PHX Ireland, we don't just embrace our differences - we celebrate them.

Across United Drug, McCabes Pharmacy, and TCP Homecare, in every location and every role, the way we work makes us who we are - and that's something we are really proud of. Which is why we've summed up our ethos in our six PHX Ireland values; Customer focused, Quality driven, collaborative, ambitious, innovative, and inclusive.

Why You'll Love Working With Us:

Family comes first: Life Stage Policies including maternity and paternity pay

Perks you'll actually use: Generous in store discounts

Pension Support: We contribute to your future

We've got your back: employee assistance programme and wellbeing initiatives

Belonging at Work: Inclusive, welcoming team culture where you're valued for you.

Overview of Role:

As Loyalty & CRM Manager, you will be responsible driving the recently launched McCabes Pharmacy loyalty app and customer relationship management. Acting as the strategic and operational lead for CRM and Loyalty. You will play a pivotal commercial role in driving customer retention, increasing lifetime value, and deepening the relationship between our brand and its customers - both online and in-store. You will own the recently launched loyalty app, spearhead all CRM channels (newsletter, SMS, push notifications), and build a best-in-class marketing automation and in-app communication strategy. The role bridges Marketing, Procurement and eCommerce, and works in close partnership with Loyalty Promotions Manager and the corporate Digital Hub, which provides the underlying digital platform, product, and engineering capabilities

What You'll Be Doing:

Own the loyalty mobile app experience, including personalised offers, push notifications, couponing, in-app content, and shopping functionality.
Act as the primary local liaison between Category Management, Marketing, eCommerce, and the corporate Digital Hub for all CRM and loyalty initiatives.
Develop the annual CRM and loyalty strategy, setting monthly objectives to deliver key KPIs including member registration, app engagement, spend, retention, and active membership.
Plan and execute annual CRM campaigns and marketing automation journeys to drive customer acquisition, retention, and lifetime value.
Lead the end-to-end campaign lifecycle, including planning, creative asset coordination, audience segmentation, setup, A/B testing, optimisation, and performance reporting.
Partner with the Loyalty Promotions Manager to develop and optimise the promotions workflow, including planning, forecasting, coupon management, and reporting.
Leverage customer, transactional, and behavioural data to create targeted, insight-led marketing strategies and improve the customer journey.
Collaborate with the eCommerce team to deliver integrated, cross-channel campaigns and enhance the digital shopping experience.
Monitor campaign and customer performance, using analytics and insights to drive continuous improvement across CRM and loyalty initiatives.
Work with the Digital Hub's product, engineering, and analytics teams to prioritise new features, improve data integration, and enhance platform capabilities.
Build strong stakeholder relationships through regular engagement with internal teams, the corporate Digital Hub, and CRM and loyalty colleagues across the 16 PHOENIX Group markets, sharing best practice and innovation.

What you'll need to succeed:

3+ years of experience in a CRM, loyalty, or retention marketing role, ideally in retail, pharmacy, FMCG, or a similarly data-rich consumer environment.
5+ years in commercial retail environment
Proven hands-on experience managing email, SMS, and push notification campaigns end-to-end.
Strong proficiency with at least one marketing automation or CRM platform
Ability to translate complex customer data into clear, actionable marketing strategies.
Highly data-driven: comfortable working with customer data, building segments, interpreting analytics, and presenting insights to stakeholders.
Solid understanding of customer lifecycle management and loyalty program mechanics.
Strong commercial mindset: you think in terms of revenue impact, retention rates, and ROI.
Excellent stakeholder management skills across local and international environments, including close day-to-day collaboration with the corporate Digital Hub.
Proficiency in Microsoft Office suite. Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to manage multiple projects simultaneously
Ability to travel to retail locations.

About PHX Ireland & PHOENIX Group

PHX Ireland Group is Ireland's leading fully integrated healthcare provider. We deliver health. We are comprised of United Drug, Ireland's leading pharmaceutical wholesaler and distributor; LloydsPharmacy Ireland, a major community pharmacy chain; and TCP Homecare, innovators in clinical home nursing services and direct to patient delivery solutions.

PHX Ireland Group employs over 1,800 people, operate 5 distribution centres and over 75 pharmacies, delivers over 85 million packs to Irish pharmacies and hospitals and serves 500,000 patients each year. By working together to provide these solutions, PHX Ireland can enable a sustainable healthcare system and support Irish Healthcare.

PHX Ireland is part of the PHOENIX group, Europe's leading healthcare provider. Headquartered in Mannheim, Germany, the PHOENIX group brings together more than 48,000 employees from 29 countries, includes 223 pharmaceutical distribution sites, and more than 3200 owned pharmacies and 17000 partner pharmacies. Every day, the PHOENIX group makes an important contribution to comprehensive and safe healthcare in Europe.

We strive to foster an open and inclusive environment, embracing applications from individuals of all backgrounds. Our commitment lies in ensuring an accessible interview process for all candidates. If you require additional support or accommodations to attend an interview, we kindly encourage you to reach out to [email protected]

Quick apply

Refine Your Search

retention lead jobs in dublin, d

Loyalty and CRM Manager

Sr Escalation Manager, Technical Support

Senior CRM Specialist

Air Import Agent

Manager- Global Technology

Growth Marketer (12-Month Fixed Term Contract)

Social Media Marketing Internship

Senior Business Development Director

Regional Sales Manager – Dublin/Leinster

Service Supervisor

Renewables Portfolio Lead Ireland

HR Lead

CRM & Loyalty Specialist

Business Development Executive – Field Sales (Healthcare)

Head of Client Service

Group Commercial Director

HR Sr. Risk & Compliance Program Manager

(Associate) Customer Success Manager - Benelux Market

CRM Specialist

Head of Sales

I want to receive the latest job alerts for retention lead in dublin, d

Related Searches

Explore jobs in more locations

Loyalty and CRM Manager

Jobseeker tools

Employer Tools

Browse

Stay Connected