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Bar & Restaurant Manager
The Metropole Hotel —Cork, County Cork
- Full-time
- Hotel
- Organisational skills
- Relocation assistance
- Referral programme
Quick apply
Food & Beverage Duty Manager
Dean Group (Ireland) —Glasson, County Westmeath
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Annual leave
- Gym membership
Quick apply
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Ballynahinch Castle Hotel —County Galway
- Weekend availability
- Hotel
Quick apply
Duty Manager
Dunboyne Castle Hotel and Spa —Dunboyne, County Meath
- €34,000–€38,000 a year
- Weekend availability
- Hospitality
- Microsoft Excel
- Management
- Employee assistance program
- Referral programme
Quick apply
12d
Deputy Manager - Burger King - Dublin Airport
Lagardère Travel Retail (IRE) —Dublin Airport, County Dublin
- €40,000 a year
- Weekend availability
- Management
- Customer service
- Restaurant management
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Food & Beverage Supervisor
Neville Park Hotels —Port Laoise, County Laois
- €15.04 an hour
- Weekend availability
- Leadership
- Communication skills
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13d
Bartender
Ballymascanlon Hotel and Golf Resort —Dundalk, County Louth
- €14.25 an hour
- Part-time
- Microsoft Excel
- English
- Hotel
- Employee assistance program
- Referral programme
Quick apply
3d
Food & Beverage Duty Manager
Eyre Square Hotel —Galway, County Galway
- Full-time
- English
- Hotel
- Supervising experience
Quick apply
Senior Hotel Duty Manager
Arklow Bay Hotel —Arklow, County Wicklow
- Weekend availability
- Hospitality
- Hotel
- Front desk
- Free parking
- Employee discount
Quick apply
10d
Restaurant supervisor
Crave Restaurant —Navan, County Meath
- €15–€16 an hour
- Part-time
- Employee discount
Quick apply
8d
Hotel Duty Manager
Great National Ballykisteen Golf Hotel —Limerick Junction, County Tipperary
- Weekend availability
- Management
- English
- Hotel
- Free parking
- Employee discount
Quick apply
10d
Jameson Bar and Restaurant Manager
Portmarnock Resort & Jameson Links —Dublin, County Dublin
- €45,000–€48,000 a year
- Full-time
- Hotel
- Leadership
- Resort
Quick apply
Banqueting Supervisor
Grand Hotel Malahide —Malahide, County Dublin
- Full-time
- Hotel
- Supervising experience
- Referral programme
Quick apply
11d
Restaurant Supervisor
The Front Door —Galway, County Galway
- €15–€16 an hour
- Full-time
- Customer service
- Supervising experience
- Food service experience
- Employee assistance program
- Employee discount
Quick apply
Breakfast Supervisor
Dunbrody Country House —Arthurstown, County Wexford
- €27,342.48–€30,000.00 a year
- Part-time
- Supervising experience
- Food service experience
- Guest services
Quick apply
Bar/Restaurant Supervisor
Blarney Woollen Mills Hotel —Blarney, County Cork
- €16.30 an hour
- Weekend availability
- Customer service
- Supervising experience
- Food service experience
- Store discount
- Employee discount
Quick apply
Cafe Supervisor
Cliff at Lyons —Celbridge, County Kildare
- Full-time
- Free parking
Quick apply
4d

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Bar & Restaurant Manager

The Metropole Hotel -
Cork, County Cork

Quick apply

Job details

Permanent | Full-time

Benefits

Relocation assistance
Company pension
Referral programme

Qualifications

React
Organisational skills

Full job description

Reports to: Group F&B Manager / Deputy General Manager / General Manager

JOB SUMMARY

The Bar & Restaurant Manager at The Metropole Hotel will enjoy a varied and very active role in providing our guests with memorable and unique experiences. Responsible for the MET, Tea Rooms, Hotel Lobby, Riverview Restaurant & Private Dining, this role requires good organisational skills and an eye for detail. The Metropole Hotel has a long-established reputation of excellence in quality and service. If you have a passion for food and beverage, we have the perfect opportunity for you. Managing an established team, you will be responsible for the success of the various bar & restaurant outlets, and bring service to the next level through carefully managing people, standards and consistency. A positive attitude, and genuine interest in developing yourself and others is essential.

MAIN DUTIES AND RESPONSIBILITIES:

Engage & Communication

Conduct briefing at beginning of each shift with team, engaging team with upselling, rewards, information and targets.

Train, lead, motivate, coach, and discipline team members to ensure that established cultural and core standards ( order of service & mystery shopper etc) are met.
Communicate with team members one to one and as a wider team, and managers to ensure operational needs are met.
Conduct and record scheduled training assessments and "one-to-ones" with team members as required.
Attend operational meetings as required to ensure effective coordination and cooperation between departments.
Delegate duties and upskill team to avoid skills gaps.
Nurture future leaders and create a leadership pipeline for high performing team members
Foster a positive work culture with team, creating a 'Great Place to Work' for all, looking for new ways to motivate and engage the team ; meetings, thanking, incentivise selling, staff trips' to suppliers etc.
Engage through and promote engagement with Workvivo and any other agreed medium.

Floor presence

To be visible in the operation, lead from the front & be the face of the place for guests and staff alike
Nurture relationships with regular guests as well as cultivate relationships with new guests, to ultimately increase loyalty..
Assume responsibility for service standards, working on continues improvement, motivation and supervision of the smaller details, to ensure a consistent and memorable experience for our guests
Develop superior knowledge of all products & services available to our in-house guests and external customers.
Observe physical condition of facilities and equipment in the outlets and make recommendations for corrections and improvements as needed.
Work harmoniously and professionally with co-workers, supervisors and managers.
Ensure business needs are met with adequate staffing / recruitment, to allowing for sooth service aswell as time to conduct meetings, training and administration.
Ensure that all elements of guest awareness and care are met, and practices of personalizing service, are carried out at all times (including full compliance with Trigon Hotel Group standards).
Ensure all staff are smartly dressed (Grooming standards) and correctly attired in accordance with company standards before commencing duty.

Business management

Control labour expenses through effective scheduling and inventory control while focusing on creative revenue generation solutions to maximize profit.
Ensure that business levels are met with adequate staffing and future planning is in place for upcoming business.
To ensure sufficient stock of cutlery, crockery etc. for efficient service of drink and food.
Ensure all cash/credit payments are correctly checked before acceptance, and that tight control and security of payments is kept.
Ensure a good working relationship with suppliers and colleagues in other departments.
Assist with the preparation or changing of weekly rosters if required in line with business requirements.
React to complaints effectively and positively whilst ensuring necessary action is taken to prevent reoccurrence. All complaints, comments and compliments to be communicated and resolved immediately.

KPI & performance indicators for the role

Customer satisfactions scores and commentary

Adhere to pre set budgets laid out in departmental P&L accounts ( payroll, revenue, costs, profit etc)

Level of staff engagement, training, absenteeism and retention within team.

Presentation of longer term plan at bi-annual OTP day

Succession pipeline and leadership growth for wider business

BENEFITS

Competitive rate of pay
Relocation Assistance
Access to our Company Pension Scheme
Death in Service Benefit
Employee referral bonus
Friends & Family discounts across our restaurants
Special rates in our hotel accommodation
Paid internal and external training days
Access to Trained Mental Health First Aiders
Team Member Social & Wellbeing Events
Team Member Annual Awards, Service Recognition, Monthly Team Member of The Month
Meals on Duty
Assistance with Leap Cards

Quick apply

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