Find Administrator customer support/operations Jobs in Dublin, D

Senior Cloud Support Engineer
Crusoe —Dublin, County Dublin
- Full-time
- Azure
- Management
- Computer Science
Quick apply
Head of Client Service
Fund Recs —Dublin, County Dublin
- Full-time
- Leadership
- Annual leave
- Employee assistance program
Quick apply
Workshop Administrator
Northgate Vehicle Hire —DUBLIN 15, County Dublin
- €32,000 a year
- Microsoft Outlook
- Microsoft Office
- Supervising experience
- Free parking
- Annual leave
Quick apply
14d
Warehouse Operative
Chemco (Ireland) Ltd —Damastown, County Dublin
- €38,588.75 a year
- Full-time
- Forklift
- Recruiting
- Warehouse experience
- Wellness program
- Employee assistance program
Quick apply
12d
Sr IT Infrastructure Engineer EMEA
Qorvo —DUBLIN 8, County Dublin
- On call
- Computer Science
- English
- Windows
Escalation Manager
MongoDB —Dublin, County Dublin
- Hybrid work
- Azure
- DevOps
- AWS
5d
Sales & Office Administrator (Part-Time with Full-Time Opportunity)
JW Balfour Ltd —DUBLIN 15, County Dublin
- From €16 an hour
- Part-time
- Customer service
- ERP systems
- English
- Store discount
- Flexitime
Quick apply
5d
Claims Administrator
Blackrock Health Hermitage Clinic —Lucan, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Clinic
Quick apply
1d
Financial Systems Engineer
DoiT —Dublin, County Dublin
- Full-time
- Remote
- Azure
- ERP systems
- English
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Cloud Security | Senior Associate | Cyber Security | Technology Consulting
PwC —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Master's degree
Cloud Engineer
Version 1 —Dublin, County Dublin
- €65,000–€75,000 a year
- Full-time
- Hybrid work
- Azure
- Oracle
- Computer Science
- Employee assistance program
- Employee discount
Quick apply
11d
Senior ICT Cloud & Security Engineer
PFH Technology Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
- Free parking
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Principal Cloud & Kubernetes Engineer
InterSystems —Dublin, County Dublin
- Azure
- DevOps
- AWS
Marketing Operations Manager
MongoDB —Dublin, County Dublin
- Hybrid work
- Azure
- AWS
- Project management
Senior Cloud & Kubernetes Engineer
InterSystems —Dublin, County Dublin
- Azure
- DevOps
- AWS
Lead Sales Engineering Specialist - Security
Fivetran —Dublin, County Dublin
- Full-time
- Remote
- Azure
- Java
- SQL
- Annual leave
- Sick pay
Quick apply
Senior Quality System Specialist (Maternity leave cover) Remote / Home Based
Jazz Pharmaceuticals —Dublin, County Dublin
- Engineering
- Bachelor's degree
- Continuous improvement
- Annual leave
1d
Data Platform Engineer
Verifone —Dublin, County Dublin
- On call
- Hybrid work
- DevOps
- AWS
- Scripting
Quick apply
12d
Manager, Architecture & Components
Bristol-Myers Squibb —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Azure
- Computer Science
1d
Senior Microsoft Security Engineer
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Oracle
- Windows
Quick apply

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Senior Cloud Support Engineer

Crusoe -
Dublin, County Dublin

Quick apply

Job details

Full-time

Benefits

Private dental insurance

Qualifications

Azure
Management
Node.js
Computer Science
Kubernetes
Customer service
Git
Google Cloud Platform
AWS
Bachelor's degree
Terraform
Scripting
Linux
Communication skills
Information Technology

Full job description

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.

We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.

We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.

If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.

About This Role:

Crusoe Cloud is revolutionizing high-performance computing by offering sustainable, low-cost GPU compute power. As a Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and computational biology. You will be the primary point of contact for technical support, ensuring our customers can seamlessly utilize Crusoe Cloud to achieve their goals. This role directly impacts Crusoe's mission by enabling our customers to accelerate their research and development, contributing to a more sustainable future. You will be involved in exciting projects, working with cutting-edge technologies and collaborating with a talented team to solve complex challenges. The ideal candidate is a highly motivated and experienced technical professional with a passion for customer success, a deep understanding of cloud technologies, and a commitment to Crusoe's values. This is a full-time position.

What You’ll Be Working On:

Customer Support: Provide exceptional technical support to customers via Zendesk, meeting SLAs and maintaining high CSAT (95%+).
On-Call Rotation: Participate in a 24/7 on-call rotation to ensure timely resolution of critical issues.
Troubleshooting: Diagnose and resolve issues related to VMs, hardware failures, and scaling tests using CLI and internal tools.
Alert Triage and Maintenance: Manage alert triage, prepare for maintenance windows, and conduct node delivery testing.
Collaboration: Work closely with SRE, Networking, and Storage teams from initial triage to root cause analysis (RCA) delivery.
Global Teamwork: Adhere to global team collaboration and handoff processes for ticketing and on-call procedures.
Knowledge Sharing: Develop onboarding/training materials, knowledge base documentation, and standard operating procedures (SOPs).

What You’ll Bring to the Team:

Education/Experience: Bachelor's degree in IT, Computer Science, Engineering, or a related field, or 4+ years of equivalent technical experience.
Linux Proficiency: Strong command-line interface (CLI) skills in Linux environments.
Version Control: Proficiency with Git for code management and collaboration.
Customer Support Experience: 5+ years of experience in a customer support role, ideally within cloud, storage, or networking environments.
Cloud Technologies: Experience with container orchestration (e.g., Kubernetes), workload management (e.g., Slurm, Terraform), and monitoring tools (e.g., Grafana).
Public Cloud Knowledge: Familiarity with other public cloud platforms (e.g., AWS, Azure, GCP).
Communication Skills: Excellent communication and customer service skills, including the ability to prioritize competing escalations.
HPC Knowledge: Understanding of HPC technologies such as Infiniband, RDMA, RoCE, and Software Defined Networking (SDN).

Bonus Points:

Certifications: CKA, CKAD, CKS, KCNA, AWS Machine Learning - Specialty, Data Analytics - Specialty, Solutions Architect - Professional, Developer - Associate, NVIDIA AI Infrastructure and Operations, Generative AI and LLMs, Generative AI Multi-modal, Infiniband, Linux Foundation IT Associate, System Administrator.
Cloud Expertise: Deep understanding of specific cloud platforms and services.
Automation Skills: Experience with automation tools and scripting languages.
Problem-Solving Abilities: Demonstrated ability to analyze complex technical issues and develop effective solutions.
Collaboration and Mentorship: Proven ability to mentor, train, and onboard colleagues.
Passion for Sustainability: A strong interest in contributing to a more sustainable future through technology.

Benefits:

Crusoe also offers a competitive benefits package designed to support financial security, health, and overall well-being, including pension contributions, private health and dental insurance, income protection, life assurance and more.

Compensation:

Compensation will be paid as salary or hourly. Compensation to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

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Refine Your Search

administrator customer support/operations jobs in dublin, d

Senior Cloud Support Engineer

Head of Client Service

Workshop Administrator

Warehouse Operative

Sr IT Infrastructure Engineer EMEA

Escalation Manager

Sales & Office Administrator (Part-Time with Full-Time Opportunity)

Claims Administrator

Financial Systems Engineer

Cloud Security | Senior Associate | Cyber Security | Technology Consulting

Cloud Engineer

Senior ICT Cloud & Security Engineer

Principal Cloud & Kubernetes Engineer

Marketing Operations Manager

Senior Cloud & Kubernetes Engineer

Lead Sales Engineering Specialist - Security

Senior Quality System Specialist (Maternity leave cover) Remote / Home Based

Data Platform Engineer

Manager, Architecture & Components

Senior Microsoft Security Engineer

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