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Junior Online Merchandiser

Brown Thomas Arnotts -
Dublin, County Dublin

Apply Now

Job details

3 days ago

Benefits

Store discount
Annual leave

Qualifications

Microsoft Powerpoint
Microsoft Excel
Salesforce
E-commerce
Communication skills

Full job description

GET TO KNOW US

At Brown Thomas Arnotts, we are Reinventing Retail. Our purpose is to enrich our customer’s lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. We are one business with two iconic brands, bringing exciting experience to life through our digital and physical destinations. Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

KNOW THE ROLE

Our Digital department are looking for an ambitious candidate to join our Fashion Team in the role of Junior Online Merchandiser, working across our Fashion categories. The role plays a key part in enhancing our customers experience while shopping online and working with brands and stakeholders to maximise the Fashion categories at Brown Thomas Arnotts. We are looking for someone who can bring new ideas on how to make our Ecommerce site the best in class through merchandising initiatives. You will be responsible for maintaining and building on our fantastic relationships with all our internal teams including creative, buying, marketing, customer service & enrichment.

The team currently operates a flexible WFH plan to suit the department and teams. Working regularly from our open office space makes it easy to share ideas and be inspired whilst also offering flexible WFH days.

Key Responsibilities:

Trade

Analysis, tracking and reporting on sales and key KPI’s Weekly, Monthly
Identifying strengths & opportunity
Analyse & mitigate weakness & threats

Commercial Planning

Prioritising, Briefing & QA with relevant teams, including Content & Acquisition teams
Supporting and executing key commercial moments online alongside wider Fashion team
Aligning priorities with internal teams; such as Buying & Marketing team

Inventory Management & Congruency

Monitors & reports on product newness and product workflow
Co-ordinating and executing new launches online
Monitoring stock availability, sell through and discrepancies.

Customer Experience

Monitoring customer journey and maintaining a high standard of QA housekeeping across PLP’s, ensuring product categorisation and refinement filters are correct.
Champion driving improvements in conversion and AOV, through onsite merchandising, cross sell, upsell and identifying new opportunities
Identifying consumer trends & maximising where possible for product & brands
Communicating with customer service on queries

KNOW WHAT WE'RE LOOKING FOR

Previous experience working in E-commerce or online business is preferred but this role would also be suited to a candidate who shows the desired aptitude
Strong computer literacy with an affinity for systems and confidence with key tools such as excel & powerpoint. Previous web platform experience is preferred (salesforce specifically
An opportunity to work with autonomy but must have the ability to take initiative
Ability to multitask and ensure flawless execution with excellent attention to detail
Clear skills in communication & organisation
Strong interpersonal skills and ability to work with cross-functional teams
Ability to build and maintain relationships
A passion for learning and continuous improvement
Flexibility to work in rapidly changing environment (online team) within a larger bricks & mortar retail and also as part of a wider group
Ability to manage, organise, interpret and present data
Passionate about the internet, technology & online retail

KNOW WHAT'S IN IT FOR YOU

We believe that every team member should have the opportunity to curate a meaningful career that enhances professional and personal development. That is why we foster a culture of belonging and inclusiveness where your voice is valuable. A great customer experience starts with a great people experience, and we’re proud to have been recognised by multiple industry bodies for our progressive workplace culture.

As a Brown Thomas Arnotts team member, you will benefit from:

Competitive Salary
Contributory Pension Scheme
Competitive annual leave entitlement
Team Member discount across the world’s most iconic brands
Recognition Days for Volunteering & Wellbeing
Wellbeing Initiatives
Extensive Learning & Development Offerings
Leading Talent Programmes
Flexible Working Model
Additional Benefits

KNOW HOW WE WORK

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.

We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.

Brown Thomas Arnotts is an equal opportunity employer committed to fostering a diverse and inclusive workplace where culture and creativity come together. Our future success depends on the perspectives and contributions of all team members – their diverse backgrounds, abilities and experiences make our business stronger. We don’t discriminate on the basis of gender, marital status, family status, age, disability, sexual orientation, race, religion, and / or membership of the Travelling community.

We aim to ensure the candidate experience is accessible to all and every new team member who joins Brown Thomas Arnotts can expect to become part of a progressive community where different backgrounds, views & personalities aren’t just welcomed – they’re positively nurtured. After all, we want you to bring your whole self to work. Please contact us at [email protected] to request accommodation.

Apply Now

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