Find Front office manager Jobs in Kill, Ke

Assistant Front Office Manager
The Address Citywest —Dublin, County Dublin
- Weekend availability
- Organisational skills
- Front desk
- Guest services
Quick apply
2h
Front Office Supervisor - Full Time - Anantara The Marker Dublin
Minor Hotels Europe & Americas —Dublin, County Dublin
- €34,000 a year
- Hotel
- Leadership
- Employee assistance program
- Referral programme
Quick apply
Custody Administrator (Analyst)
Société Générale —Dublin, County Dublin
- English
- Microsoft Office
- Continuous improvement
6d
Cluster Reservations Executive
The Grafton Hotel —Dublin, County Dublin
- €31,200 a year
- Full-time
- Communication skills
- Hotel experience
Quick apply
Reception Supervisor
Dalata —DUBLIN 2, County Dublin
- Full-time
- Hotel
- No degree
- Organisational skills
- Employee assistance program
Quick apply
Implementation Manager (German or Dutch)
Rippling —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Google Suite
- Salesforce
- English
12d
National Account Manager - Retail Convenience
ARYZTA Ireland —Clondalkin, County Dublin
- Microsoft Powerpoint
- Microsoft Excel
- Marketing
- Free parking
- Annual leave
7d
Head of EMEA Sales
Trulioo —Dublin, County Dublin
- Full-time
- Remote
- Sales
- Master's degree
- Bachelor's degree
- Annual leave
Facilities Manager
BDO Ireland —Dublin, County Dublin
- Full-time
- Customer service
- Bachelor's degree
- Continuous improvement
- Annual leave
Quick apply
9h
Staff Product Manager - Mobile - 100% Remote - EMEA
Hostaway —Dublin, County Dublin
- Full-time
- Remote
- Hospitality
- Bachelor's degree
- Product management
- Annual leave
- Work from home
Quick apply
Senior Solutions Consultant
Trulioo —Dublin, County Dublin
- Full-time
- Hybrid work
- English
- AI
- Communication skills
- Annual leave
Revenue Operations Manager, Post Sales (EMEA)
Vanta —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Salesforce
- Analysis skills
- Annual leave
Senior Specialist, Client Operations
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Communication skills
- Time management
Night Manager
Holiday Inn Express Dublin City Centre —Dublin, County Dublin
- €33,000–€35,000 a year
- Full-time
- Customer service
- Hotel
- Leadership
- Employee assistance program
Quick apply
1d
International Supply Chain Finance - Implementation Manager
BNP Paribas —Dublin, County Dublin
- Full-time
- Microsoft Excel
- English
- Microsoft Office
- Annual leave
5h
Senior Business Development Manager
Distilled —Dublin, County Dublin
- Full-time
- Hybrid work
- Salesforce
- Presentation skills
- Life insurance
Quick apply
Sales Administrator
Louis Fitzgerald Group —DUBLIN 1, County Dublin
- Weekend availability
- Hospitality
- Sales
- Customer service
Quick apply
13d
Front Office Receptionist (Part time - Mornings)
Trinity College Dublin —Dublin, County Dublin
- €34,363–€52,754 a year
- Part-time
- Communication skills
1d
Assistant Housekeeping Manager
The Johnstown Estate —Enfield, County Meath
- Full-time
- Hospitality
- No degree
- Cleaning
Quick apply
5d
Operations Manager - 4 Star Luxury Hotel
O'Callaghan Collection —Dublin, County Dublin
- Full-time
- Hospitality
- Hotel
- Hotel experience
- Referral programme
Quick apply
12d

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Assistant Front Office Manager

The Address Citywest -
Dublin, County Dublin

Quick apply

Job details

Full-time
2 hours ago

Qualifications

Organisational skills
Front desk
Multi-line phone systems
Manual handling
Guest services
Leadership
Communication skills
Hotel experience

Full job description

The Address Collective is looking for an Assistant Front Office Manager to support the Front Office Manager in overseeing the daily operations of the front desk and ensuring a high level of guest satisfaction. This role involves managing staff, handling guest inquiries, effective performance of front of house duties, coordinating with other departments, and maintaining an efficient and welcoming front office environment.

Job Description

Registering hotel arrivals ensuring that all documentation relating to registration is per standard of procedure.

Communicating all relevant information professionally and accurately with all guests and colleagues.

Answering the switchboard in a warm and welcoming manner and dealing with all guests' requests/ queries in a polite and attentive manner.

Taking reservations and administering all reservations, cancellations, and no-shows in line with company policy.

Assist guests and visitors with special requests including but not limited to; wake up calls, travel arrangement, making reservations and providing information about the local area.

Dealing with all guests checking out from the hotel handling billing and charges as per standard of procedure.

Dealing with any complaints or issues in a timely and professional manager escalating any serious matters to a higher member of the management team.

Liaise with Housekeeping team to ensure rooms are available for check-in communicating any special requests.

Key Responsibilities

1. Guest Services:

Ensure a warm and professional welcome for all guests.

Handle guest inquiries, complaints, and feedback promptly and effectively.

Monitor guest satisfaction and work to resolve any issues that arise.

2. Front Desk Operations:

Supervise daily front desk operations to ensure efficiency and guest satisfaction.

Oversee check-in and check-out processes, including reservations and room assignments. Ensure all guest billing and payment procedures are followed accurately.

3. Staff Management:

Assist in recruiting, training, and scheduling front office staff.

Monitor and evaluate staff performance, providing feedback and coaching as needed. Foster a positive and collaborative team environment.

4. Coordination and Communication:

Liaise with other hotel departments to ensure smooth operations and guest satisfaction.

Communicate effectively with housekeeping, maintenance, and food and beverage departments to address guest needs and preferences.

Assist in planning and executing special events and promotions.

5. Administrative Duties:

Assist in the preparation of reports and rota planning for the front office.

Maintain accurate records of guest information, reservations, and financial transactions.

Management of guest bills and house accounts in line with Standard Operating Procedures and Company Policies.

Ensure compliance with hotel policies, procedures, and standards.

6. Problem Solving and Decision Making:

Identify and resolve operational challenges promptly and efficiently.

Implement solutions to enhance the guest experience and improve front office operations.

7. Safety and Security:

Ensure the front desk area is safe, clean, and well-organized.

Monitor and enforce safety and security procedures.

Requirements

Minimum of 2-3 years of front office or guest services experience in a hotel, with at least 1 year in a supervisory role.

Excellent communication and interpersonal skills - interact and communicate with guests and colleagues in a courteous, friendly, and professional manner at all times.

Strong organisational skills and multitasking abilities.

Be fully aware of and comply with company policies and procedures.

Be aware of the day's business, both in room occupancy, special requirements and VIP needs.

Ensure you are wearing your uniform whilst on duty and are presentable according to expected standards.

Be innovative - develop and implement new ideas contributing to company success.

Protect and promote the image of The Address Collective.

Strive for excellence and always lead by example.

Proficiency in hotel management software (HotSoft).

Ability to lead and motivate a team.

Problem-solving skills and the ability to remain calm under pressure.

Working Conditions:

• Availability to work various shifts, including mornings, evenings, nights, weekends, and holidays. • Ability to stand for extended periods and perform manual handling occasionally.

**Adherence to health and safety procedures and processes at all times.**

INDFOH

Quick apply

Refine Your Search

front office manager jobs in kill, ke

Assistant Front Office Manager

Front Office Supervisor - Full Time - Anantara The Marker Dublin

Custody Administrator (Analyst)

Cluster Reservations Executive

Reception Supervisor

Implementation Manager (German or Dutch)

National Account Manager - Retail Convenience

Head of EMEA Sales

Facilities Manager

Staff Product Manager - Mobile - 100% Remote - EMEA

Senior Solutions Consultant

Revenue Operations Manager, Post Sales (EMEA)

Senior Specialist, Client Operations

Night Manager

International Supply Chain Finance - Implementation Manager

Senior Business Development Manager

Sales Administrator

Front Office Receptionist (Part time - Mornings)

Assistant Housekeeping Manager

Operations Manager - 4 Star Luxury Hotel

I want to receive the latest job alerts for front office manager in kill, ke

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