Find Customer onboarding specialist Jobs in Dublin County Dublin

Payment Operations Specialist - EMEA
WeTravel —Dublin, County Dublin
- €31,000–€36,500 a year
- Weekend availability
- Remote
- Spanish
- English
- Analysis skills
- Relocation assistance
- Annual leave
12d
App Specialist, Customer Onboarding, Global Customer Solutions (English, Russian)
Google —Dublin, County Dublin
- €96,000–€98,000 a year
- Full-time
- Sales
- English
- Business development
5d
Data Center Security Specialist - Control Center, EMEA Non Traditional Environment Security
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Weekend availability
- Computer Science
- English
- AWS
Investment Services Specialist Keyridge
Irish Life Investment Managers —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Analysis skills
12d
Group Compliance & Administration Officer
LPI Group —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
8d
Senior Sales Enablement Specialist
Clio —Dublin, County Dublin
- €76,500–€103,500 a year
- Full-time
- Spanish
- Sales
- English
6d
Banking API Operations Specialist
Circit Limited —Dublin, County Dublin
- Full-time
- Remote
- Azure
- DevOps
- SQL
Quick apply
Channel Developlement Executive - Display Solutions
Mentor Distribution Ireland —Dublin, County Dublin
- €32,000–€40,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Organisational skills
Quick apply
7d
Ukrainian Project Support/Coordinator - Entry Level
Grouper —Dublin, County Dublin
- Full-time
- Remote
- Customer service
- English
- Project management
Quick apply
Assistant Manager | Private Clinic
Talentchoice —Dublin, County Dublin
- Full-time
- Management
- Clinic
- Supervising experience
- Annual leave
Quick apply
11d
Senior Implementation Consultant
Kefron —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- ERP systems
- SQL
Quick apply
Talent Acquisition Specialist
GMC Utilities Group —Dublin, County Dublin
- Full-time
- No degree
- Recruiting
- IT
Quick apply
4d
Warehouse Operative
Rhenus SE & Co. KG —Dublin, County Dublin
- Full-time
- Master's degree
- No degree
- Organisational skills
- Free parking
Account Executive
Zendesk —Dublin, County Dublin
- Full-time
- Sales
- Research
- Bachelor's degree
Billing and Collections Training Manager
Yuno Energy —Sandyford, County Dublin
- €60,000–€65,000 a year
- Full-time
- SharePoint
- Annual leave
- Employee assistance program
Quick apply
12d
Implementation Manager
Circit Limited —Dublin, County Dublin
- Full-time
- Hybrid work
- Project management
- Presentation skills
- Communication skills
Quick apply
Sales & Renewals Specialist (German Speaker)
Getty Images —Dublin, County Dublin
- Full-time
- Hybrid work
- Salesforce
- English
- Research
- Employee stock purchase plan
- Annual leave
Quick apply
Front of House Specialist (Greystones & Blackrock)
Sisu Clinic —Greystones, County Wicklow
- €28,000 a year
- Full-time
- Customer service
- Administrative experience
- Clinic
- Store discount
- Employee discount
Quick apply
4d
Field Application Specialist - Fluid Management Technologies
Sartorius —Dublin, County Dublin
- Full-time
- Doctoral degree
- Master's degree
- Analysis skills
- Annual leave
Data Center Facility Engineering Technician (Non-Shift), Data Center Engineering Operations
Amazon Data Services Ireland Limited - A65 —Dublin, County Dublin
- Full-time
- Engineering
- Microsoft Office
- AWS

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Payment Operations Specialist - EMEA

WeTravel -
Dublin, County Dublin

Apply Now

Job details

Full-time
€31,000–€36,500 a year
12 days ago

Benefits

Relocation assistance
Unlimited paid holidays
Annual leave
Work from home

Qualifications

Spanish
English
Analysis skills
Communication skills

Full job description

Hi , I’m Andrea, Manager of Payment Operations. I joined WeTravel in May, and I’m based remotely in Madrid, Spain . I’m excited to find a new Payment Operations Specialist to join our global team.
I lead a global team of specialists focused on building reliable, scalable, and compliant payment operations that support our mission of powering the world’s best group travel experiences.
If you’re someone who takes pride in precision, loves optimizing workflows, and is excited about working at the intersection of travel, payments, and fintech, I’d love to meet you!

About WeTravel

Think of the most incredible adventures imaginable: trekking to Machu Picchu, cycling through Tuscany, or going on a safari in Kenya. For years, the small businesses and local experts who run these trips have been stuck using messy spreadsheets, countless emails, and complicated payment methods.

WeTravel is changing that. We build the tools that empower any entrepreneur to launch and grow their own travel business. Our platform makes it simple for organisers to create beautiful trip proposals, securely process payments, and manage their customers, so they can focus on what they do best: creating amazing experiences.

This is one of the last great frontiers of travel to come online, and as the category leader, we are at the forefront of this change. Last year alone, our platform was trusted by 8,000 organizers to lead over a million travelers on adventures in 150+ countries. Now, we’re on an exciting journey to grow from powering $1B to $10B in travel experiences per year.

We believe that every trip, when done right, can be a force for good - and we’re building the engine to make more of that possible. WeTravel is the Operating System for multi-day travel. From the first inquiry to the final manifest, operators run their entire business in one place.

How We Work

Our Payment Operations team is a fully remote team spanning multiple timezones, which means clear communication and documentation matter as much as the work itself. You won't be sitting next to your teammates, so being a strong communicator and a proactive collaborator is key.

Day to day, you'll be reviewing payment transactions, identifying risk, and working directly with customers and internal teams (Finance, Risk, Compliance, Product) to resolve issues. A lot of our workflows are still manual today, so this role is hands-on at first—but we're actively looking for someone who can help us streamline and automate as we grow. Expect shifting priorities, some ambiguity, and the occasional weekend shift as part of team coverage.

Why You Should (or Shouldn't) Apply

You should apply if you:

Have 2-4 years of experience in an analytical, support, or operations role with a customer-facing component—including handling sensitive or complex issues over email, phone, or video
Are fluent in English with excellent written and verbal communication
Are fluent in Spanish, with at least a B2 level of written and spoken proficiency.
Are comfortable with ambiguity and taking on responsibilities beyond a narrowly defined job scope
Have strong analytical and problem-solving skills, with the ability to assess risk and make sound judgment calls
Are open to occasional weekend hours to support team coverage
Have some familiarity with payment operations—things like refunds, disputes, KYC, or reconciliations
Enjoy working cross-functionally and contributing to process improvements
(Bonus) Have experience with payment providers like Stripe, Airwallex, or Adyen

You might not be the right fit if you:

Prefer a highly structured role with a fixed, narrow scope
Find manual, detail-heavy work draining rather than something you can push through while improving it
Are uncomfortable with direct customer communication, especially on sensitive payment issues
Need close, in-person collaboration to do your best work
Struggle with shifting priorities or ambiguity

On a Weekly Basis, You Will Find Yourself

Reviewing incoming and outgoing payments to identify and prevent fraudulent or suspicious activity
Monitoring transaction activity across platforms like Stripe and Airwallex to spot unusual patterns or anomalies
Investigating and documenting fraud or suspicious card and bank activity, escalating to Risk and Compliance as needed
Resolving payment and operational issues directly with customers via email, phone, or video calls
Partnering with Finance, Risk, Compliance, Product, and Legal teams on complex cases and daily operations
Contributing to ad-hoc operational projects as priorities shift and the business evolves
Identifying opportunities to improve and streamline manual workflows

Benefits

Full-time - Fixed Term Contract (as International Contractor).
Generous "Time to Recharge" policy — enjoy unlimited paid time off to rest, recharge, and show up as your best self.
Amsterdam Program – visit us in Amsterdam (HQ) for 2-4 weeks every year, staying in one of our WeTravel apartments.
Although this is a remote role, employees are hired into a designated country of employment. Our Work From Anywhere perk provides eligible employees with up to four weeks per calendar year to work temporarily from another approved location.
Extensive paid family leave.
Three paid volunteer days per year — take time to give back to causes you care about, on us.
2-week cross-functional onboarding program.
Cutting-edge equipment and tools to set you up for success. Coverage for certain work-from-home (WFH) equipment.
Join an international, travel-loving team with a passion for adventure and innovation.

Please Note

As a member of our international team, you’ll work full-time under a B2B contractor agreement, with monthly payments in USD.
For this role, we can only consider candidates who have the full legal right to work in the country (citizenship or residency) this job is advertised for. Unfortunately, WeTravel is not able to offer visa sponsorship or relocation assistance at this time.

Equal Opportunities

WeTravel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds, experiences, and perspectives. If you're excited about this opportunity and believe you're a good fit, we encourage you to apply and join us in transforming the travel industry!

Compensation Range: $31K - $36.5K

Apply Now

Refine Your Search

customer onboarding specialist jobs in dublin county dublin

Payment Operations Specialist - EMEA

App Specialist, Customer Onboarding, Global Customer Solutions (English, Russian)

Data Center Security Specialist - Control Center, EMEA Non Traditional Environment Security

Investment Services Specialist Keyridge

Group Compliance & Administration Officer

Senior Sales Enablement Specialist

Banking API Operations Specialist

Channel Developlement Executive - Display Solutions

Ukrainian Project Support/Coordinator - Entry Level

Assistant Manager | Private Clinic

Senior Implementation Consultant

Talent Acquisition Specialist

Warehouse Operative

Account Executive

Billing and Collections Training Manager

Implementation Manager

Sales & Renewals Specialist (German Speaker)

Front of House Specialist (Greystones & Blackrock)

Field Application Specialist - Fluid Management Technologies

Data Center Facility Engineering Technician (Non-Shift), Data Center Engineering Operations

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About WeTravel

How We Work

Why You Should (or Shouldn't) Apply

On a Weekly Basis, You Will Find Yourself

Benefits

Please Note

Equal Opportunities

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