OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
Why Work for OCS?
✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)
The Role:
The main purpose of the role is to provide services and duties to maintain the building facilities in consistent ready-to-serve conditions by rigid adherence to work generated from requirements and requests, and by vigilance of you core and non-core responsibilities. To react and generate work orders etc. within stipulated timeframes to ensure maximum Customer Service is achieved for operations.
Responsibilities include:
- Liaising with Facilities Manager and hard services Co-ordinator to schedule self-delivery PPMs, Sub-Contractor PPMs and reactive works.
- Assisting FM Team prepare progress reports and provide information for reporting
- Coordinating Sub-Contractor access and work permits issue
- Carry out contractor inductions for new contractors coming to site
- Respond to calls logged with the facilities helpdesk. Investigate the nature of the problems and seek a speedy resolution.
- Work in a flexible manner within the role and to exhibit a fundamental interest in achieving the complete functionality of the building, looking and thinking out of the box to ensure no problem or defect goes undetected.
- To undertake repairs, maintenance, service and new works throughout the premises such as fix/hang pictures, notice boards, replace damaged ceiling tiles, replace light bulbs etc.
- Assist with the organisation of equipment and furniture for meetings/training/board rooms prior to and after meetings.
- Act as contractor service point of contact and coordinate contractor access.
- To be first point of call to investigate and deal with facilities issues and emergencies.
- Walk the buildings on a daily basis and report any issues noted, resolve issue or if necessary arrange for such items to be resolved.
- Ensure all facilities rooms, storage areas and plant rooms are kept in a clean, tidy and functional state.
- Perform any other duties that may be reasonably required of you given the broad nature of the role and the time available.
- Identify and report on any hazcons
Planned Maintenance Checks:
- Carry out assigned in-house PPM tasks on site (Daily, Weekly, Monthly, and Annual).
- Maintain site records and provide general administrative duties in this regard.
- Walk the building daily to ensure all fire exits are clear, extinguishers in place and fire register completed and to check for items/equipment not working. If any issues found, attend to them or report issues.
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age. 