Find Customer support coordinator Jobs in Dublin, D

Credit & Collections Coordinator
Trane Technologies —Swords, County Dublin
- Full-time
- Microsoft Excel
- Oracle
- Microsoft Outlook
Event Program Coordinator - Dublin - 9 Month FTC
Algomarketing® —Dublin, County Dublin
- €200–€275 a day
- Hybrid work
- Project management
- Bachelor's degree
- Communication skills
Quick apply
Christian Louboutin, Stock Controller, Part Time, Permanent
Brown Thomas Arnotts —Dublin, County Dublin
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Management
Tech Events Coordinator - Dublin - 6 month FTC
Algomarketing® —Dublin, County Dublin
- Hybrid work
- Google Suite
- Sales
- Project management
Quick apply
Facilities Coordinator
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- Hospitality
- English
- Presentation skills
Quick apply
13h
IT Business Analyst
Viatris —Northern Cross, County Dublin
- Full-time
- Bachelor's degree
- IT
- Communication skills
Sales/Admin Co
Chadwicks Group —Clondalkin, County Dublin
- Full-time
- Administrative experience
- No degree
- IT
- Sick pay
6d
Junior Product Content Coordinator, IT & Digital
Brown Thomas Arnotts —Dublin, County Dublin
- Microsoft Excel
- No degree
- Communication skills
- Store discount
- Annual leave
7d
Senior Immigration Analyst
Fragomen —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Word
- Word processing
- Administrative experience
- Annual leave
- Employee assistance program
Technician Scheduler / Depot Lead- Full Time
Autoglass Ireland —Swords, County Dublin
- €30,000–€38,000 a year
- Full-time
- Customer service
- Continuous improvement
- No degree
Quick apply
2d
Supply Chain Team Lead (Customer Service)
Catalyx —Dublin, County Dublin
- Full-time
- Hybrid work
- ERP systems
- Microsoft Office
- No degree
Quick apply
Recovery Specialist, Value Recovery
Re:Cycle Reverse Logistics Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Manufacturing
13d
New Product Introduction (NPI) Coordinator, Value Recovery
Re:Cycle Reverse Logistics Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Bachelor's degree
13d
Retail Store Supervisor
Londis DCU —Glasnevin, County Dublin
- From €16.18 an hour
- Full-time
- Management
- Supervising experience
- Team management
- Employee assistance program
- Employee discount
Quick apply
12d
BIM Coordinator
Tate Europe —Dublin, County Dublin
- Full-time
- CAD
- Engineering
- No degree
Quick apply
Young Adult Support Worker
Irish Wheelchair Association —Clontarf, County Dublin
- €27,045.10–€30,105.77 a year
- Part-time
- Driving
- No degree
- Organisational skills
- Annual leave
Quick apply
1d
Facilities Coordinator – Dublin
Tuath Housing Association —Dublin, County Dublin
- €30,517–€34,291 a year
- Full-time
Quick apply
Component Recovery Specialist, Value Recovery
Re:Cycle Reverse Logistics Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Business
13d
Relationship Manager/BIM Coordinator
Pinnacle Infotech —Dublin, County Dublin
- Full-time
- Sales
- Bachelor's degree
- No degree
Healthcare Assistant - Ashbourne, Dunshaughlin & Surrounding Areas
Irish Wheelchair Association —Ashbourne, County Meath
- €16.22–€18.03 an hour
- Part-time
- Customer service
- English
- No degree
- Annual leave
- Sick pay
Quick apply

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Credit & Collections Coordinator

Trane Technologies -
Swords, County Dublin

Apply Now

Job details

Full-time

Qualifications

Microsoft Excel
Oracle
Microsoft Outlook
Order management system
English
Finance
Bachelor's degree
Accounting
Business
Leadership
Communication skills

Full job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.

At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Job Summary

The Collections Analyst will handle account receivable portfolios for Trane Technologies operations in Europe, specifically the related credit and collection activities to minimize credit risk while maximizing cash collections.

The role includes collections activities; credit hold and order release; driving dispute resolution; escalation to collection agencies and legal counsel; customer credit reviews; continuous process improvement; reporting & analytics.

The portfolio includes Thermo King Transport in Europe and Thermo King Marine Global – approx. 500 accounts for USD 50M receivable balance.

Responsibilities

Drive the collections and the maintenance of account receivable balances: contact customers, follow up on payments and engage late payers to maximize collection efficiency.
Follow & optimize collection protocol for the portfolio: monthly statement of account, pre-calling, record customer feedback, register promise to pay, follow up on tasks and broken promises, send dunning letters, escalate to manager and to commercial team, etc.

Manage credit checking and order holds. Engage with the commercial, logistics and customer care teams to ensure smooth communication regarding the timing & conditions of credit hold release.
Ensure compliance with Corporate and Local credit policies and other compliance requirements such as Trade Compliance, Sarbanes Oxley, etc.
Notify manager of significant issues impacting collection of outstanding receivables
Expedite resolution of customer disputes by linking with Sales / Order Management / Service as required.
Prepare reports as per monthly schedule and had hoc basis for the credit and financial functions
Maintain credit files, prepare credit assessments of new & existing customers and approve credit limits in line with Limits of Authority.

Ensure funds are correctly applied to the relevant customer account and invoices; keep unapplied cash to the minimum. Support the cash application team as & when needed.
Promote a culture of continuous process improvement & of Data Analytics.

Qualifications / Key Competencies

University Degree in Business, Finance, or similar field.
Minimum 5 years’ experience in Collections, Order Management, Customer Support or similar role.
Good understanding of collection practices, Order Management & Customer Support.
Good understanding of commercial credit & trade finance.
Knowledge and experience of subledger accounting.
Strong proficiency in Microsoft Excel & Outlook (Oracle a plus)
Fluent in English is essential, another European language an advantage.
Business and customer focus.
Innovation / Change Management.
Leadership skills.
Good communication skills.
Problem solving and decision making
Technical and functional knowledge.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Apply Now

Refine Your Search

customer support coordinator jobs in dublin, d

Credit & Collections Coordinator

Event Program Coordinator - Dublin - 9 Month FTC

Christian Louboutin, Stock Controller, Part Time, Permanent

Tech Events Coordinator - Dublin - 6 month FTC

Facilities Coordinator

IT Business Analyst

Sales/Admin Co

Junior Product Content Coordinator, IT & Digital

Senior Immigration Analyst

Technician Scheduler / Depot Lead- Full Time

Supply Chain Team Lead (Customer Service)

Recovery Specialist, Value Recovery

New Product Introduction (NPI) Coordinator, Value Recovery

Retail Store Supervisor

BIM Coordinator

Young Adult Support Worker

Facilities Coordinator – Dublin

Component Recovery Specialist, Value Recovery

Relationship Manager/BIM Coordinator

Healthcare Assistant - Ashbourne, Dunshaughlin & Surrounding Areas

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