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The Heritage —Killenard, County Laois
- Weekend availability
- Hotel
- Employee assistance program
Quick apply
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4d
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Health Club Supervisor

The Heritage -
Killenard, County Laois

Quick apply

Job details

Permanent | Full-time
10 days ago

Benefits

Bike to work scheme
Employee assistance program

Qualifications

Weight loss

Full job description

The Heritage offers a sophisticated elegance with impeccable hospitality set in wonderful un-spoilt Laois countryside. It comprises of a luxury world class Hotel and European Award Winning Spa. The Heritage also offers guests a number of on site activities such as our Health Club with Leisure Pool, Jacuzzi, Sauna and Steam rooms, 5km Walking Track and Cinema.

We are have an exciting opportunity for an experienced Health Club Supervisor to join our existing team!

The Health Club Supervisor is responsible for supervising all aspects of operations of The Heritage Health Club. Ensuring delivery of excellent customer service, assisting the Health Club Manager in achieving company objectives and financial returns that meet budget. The successful candidate must be available to work shifts to include early, late, weekends & bank holidays and must be able to fulfill full-time hours year round.

KEY RESPONSIBILITIES:

Fully responsible for managing in all aspects of the Health Club and associated areas while on duty
Responsible for overseeing both the service and appearance of the Health Club areas
Ensure that the Health Club operates along with all company and departmental standards
To assist in the smooth flow of the guest's journey throughout the day
Monitor fitness classes and Gym & Pool attendance and record on daily documentation
Responsible for overseeing the cleanliness of the Fitness and Pool areas daily. These should be kept in a neat, tidy, and sanitary manner
Assist Health Club Manager in creating, updating and implementing SOPs for all the departmental procedures and policies
Responsible for managing guest complaints and effectively investigating, reporting and following up on guest incidents while on duty. Ensures corrective measures are implemented to prevent a reoccurrence
Interacts with guests to obtain feedback on product quality and service levels; effectively responds to and handles guest problems and complaints.
Regular daily walkthroughs of the Health Club and areas to review all standards and procedures and operational status of the Health Club
To oversee opening and closing procedures and daily Health Club operations
Carry out daily briefing with colleagues
Maintaining awareness of department security related to cash, stock and equipment and ensures all department procedures are followed
To oversee and monitor the Health Club maintenance programme, ensuring all mechanical and electrical systems, and all Health Club equipment is working
Signoff on all Training List to ensure that standards and procedures have been understood.
Ensure that SOP's are created, implemented and continuously updated for all Health Club colleagues
Conduct & record regular refresher training for all staff
Carry out & record monthly health & safety refresher training
Devise training programs for members as required, tailored to suit individual needs and take account of injury/health/fitness and weight loss or other goals
Provide ad hoc advice to members and guests on exercise programs, fitness goals and correct use of equipment, and dealing with recommendation of correct exercises for different injuries
To assist performing fitness evaluations as and when necessary and personal programs
Make sure personal training sessions with members/guests are completed to the highest standard and sessions tailored to their fitness goals
Make sure associated paperwork is completed
Complete class cover during instructors 'holidays and arrange class cover when this is not possible
Cover emergency class cover whenever possible and ensure reception contact members booked onto classes in the event of cancellations when class cover is not possible

Why Work for The Heritage, Part of FBD Hotels:

Discounted rates in other FBD properties
Health Club membership
Learning and development opportunities
Employee Assistance Programme
Meals provided on duty
Discounts on Home, Travel, Car Insurance with FBD Insurance
Bike to Work Scheme
Employee recognition initiatives

If you believe that this is the next role for you, please send your CV for consideration. We look forward to hearing from you!

Quick apply

Refine Your Search

spa manager jobs

Health Club Supervisor

Restaurant Manager

Senior Bartender/Mixologist

Assistant Leisure Centre Manager

Reservations Agent

Accommodation Manager

Spa Therapist

Guest services Attendant

Spa Therapist

Attaché / Switchboard Operator

Director of Operations

Senior Finance Transformation Project Manager

Duty Manager with Food & Beverage Experience

Senior Spa Therapist

Operations Manager

Food and Beverage Operations Manager

Front of House Manager

CSA Supervisor

Food & Beverage Manager

Senior Chef

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