Find Client engagement & crm Jobs in Dublin, D

Operations Lead
Accenture —Dublin, County Dublin
- Full-time
- Google Suite
- Sales
- Analysis skills
- Annual leave
Sales Manager, Mid-Market Sales, Google Customer Solutions, Dutch Market (English, Dutch)
Google —Dublin, County Dublin
- €132,000–€136,000 a year
- Full-time
- Sales
- English
- Business development
Digital Marketing - Agency Sales Manager - French Speaker
Accenture —Dublin, County Dublin
- Full-time
- Hybrid work
- Sales
- Social media management
- Salesforce
Regional Sales Director (Greek or Turkish speaker)
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Recruiting
13d
New Business Account Director Ireland
Ekco —Dublin, County Dublin
- Hybrid work
- Sales
- Salesforce
- Bachelor's degree
- Annual leave
- Employee assistance program
Quick apply
Director, Employee Benefits Consulting
WTW —Dublin, County Dublin
- Full-time
- Hybrid work
- Mentoring
- Communication skills
- Annual leave
Digital Marketing - Account Manager - Sales Manager - German Speaker
Accenture —Dublin, County Dublin
- Full-time
- Hybrid work
- Sales
- Social media management
- Customer service
Senior Business Analyst
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Oracle
- Bachelor's degree
Quick apply
8d
Investment Associate
Davy —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
Quick apply
1d
Account Executive, SMB Agentforce + Data Cloud
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- Salesforce
- Bachelor's degree
8d
Director of Marketing
Mason Hayes & Curran LLP —Dublin, County Dublin
- Full-time
- Hybrid work
- Marketing
- Leadership
- Marketing
Quick apply
Sales Engineer
Tractian Technologies —Dublin, County Dublin
- Full-time
- Sales
- Bachelor's degree
- No degree
- Annual leave
Strategic Account Manager – Rail
Murphy Geospatial —Dublin, County Dublin
- Full-time
- Hybrid work
- Construction experience
- Communication skills
- Gym membership
Quick apply
3d
Senior Commercial Development Manager
DAA —Dublin, County Dublin
- Full-time
- Master's degree
- Business
- Leadership
1d
Sr Director, Real-World Data Sales
IQVIA —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
IT Solutions Leader for Clinical Diagnostics Ireland and UK
Eurofins —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- English
- Master's degree
Quick apply
Engineer surveyor
Kone —Dublin, County Dublin
- Full-time
- Engineering
- No degree
Senior Project Manager
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Oracle
- ERP systems
Quick apply
3d
Clinical Specialist - Dublin, Ireland 1
Arjo —Dublin, County Dublin
- Full-time
- Contracts
- Negotiation
19h
Director of Sales Engineering
Tate Europe —Dublin, County Dublin
- Full-time
- Sales
- Engineering
- Master's degree
Quick apply

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Operations Lead

Accenture -
Dublin, County Dublin

Apply Now

Job details

Full-time

Benefits

Annual leave

Qualifications

Google Suite
Sales
Tableau
Analysis skills
Presentation skills
Business
Account management
Communication skills

Full job description

Job Title: Operations Lead

Location: Dublin

We are looking for a Senior Sales & Account Management Operations leader with experience working across different functions in a sales environment. Someone with a passion for improving tools, processes and developing people to drive improvement. Someone with credibility and experience to drive Reinvention and enhancement of the Europe SMB Sales Program, engaging multiple internal and external stakeholders to do so. This will drive consistent and improving operational rigour so that the program can continue to thrive in a rapidly expanding digital/performance marketing sales & account management environment, with a strong focus on working with media buying agencies.

Accenture is partnering with an advertising client to help SMB Advertisers build brand awareness, increase product sales and drive performance from advertising spend. You will have the opportunity to drive measurable outcomes for Accenture, the client and the SMB Advertiser segment.

Success in this position requires you to operate effectively with key Client stakeholders and with other senior colleagues to ensure SMB program initiatives are understood and consistently executed across a large team in multiple locations in Europe. The Accenture Operations Lead is in place to enable the business on a day to day basis and to improve it over time. This is a key escalation point for all the client Sales Leadership working on the Europe SMB program.

Skills and experience you’ll need in order to succeed include; rigorous operations management, analytical problem solving, a passion to drive sales operational excellence and improvement with measurable results, willingness to experiment and move quickly, the ability to thrive in a dynamic, team-focused environment. You will need excellent influencing, communication and reporting skills to drive results in a fast paced, dynamic environment.

The role will report directly to the Accenture Program Lead (aka Region Lead (RL) or SDL) on the Europe SMB Program and will stand in for the RL directly during PTO/other absence.

The role will be the direct local supervisor of the Europe SMB Program - XFN Lead and SOPS Lead (both part of the Europe SMB Leadership Team).

The OL will work alongside (currently) 3x Function Leads, also reporting into the Accenture Region Lead.
When deputising for the RL, the FL’s will report into the OL.
For specific items owned overall by the OL (for example PMF, policy compliance, training, AI enablement) the FL’s will be directed by the OL.
People focused cross program initiatives including; bonus program management, overall employee engagement assessment & planning, NL/DE location management, organisational design and execution matters, HR and Recruitment.
Note: Intensive HR Case Management may be supported by other Accenture service delivery personnel to optimise time of OL (and FL’s) to focus on revenue generating initiatives.
Ensuring that the program is operating effectively on a day to day basis and all team members have the tools, ability and motivation to perform effectively to meet program ambitions, including Revenue Attainment and KPI/OKR objectives
Responsible for overall policy adherence and compliance (both the client and Accenture policies) on the program.
The OL will have ultimate ownership of and responsibility for culture and employee engagement across the program.
Responsible for Staffing & Workforce capacity planning - working with local & global HR & Recruiting support functions and supported by the Workforce Management Lead.
1st cross Program issue/risk escalation point on all matters - working with local & global support functions and management.
Develop strong understanding of what drives revenue outcomes and what initiatives might improve these outcomes, notably AI powered initiatives that improve Sales Execution.
Work with the client DRI’s on - typically 3-4 - Key Regional Priorities i.e. cross function change or improvement initiatives - supported by XFN and SOPs leads/teams.
Coordinate the monthly PMF framework/process - especially to identify and implement change based on actionable insights.
Coordinate business performance and status reviews (for e.g. QBR’s, WBR updates and monthly plan check-ins) to Program Leadership i.e. at least the client’s Region Lead + Function Directors - working with the SOPS Lead to compile.
Cross Program key meeting coordination & execution - may delegate as required - Weekly Huddles, Townhalls, Cross Program Kick offs.
Review/scoping/consultation on significant cross program or individual area changes.
The OL may also - evaluate, recommend, scope and coordinate cross program process and/or system improvement initiatives surfaced to improve business outcomes

Qualifications

Typically, 7+ years of overall experience including experience managing sales teams - ideally in an AdTech sales environment.
Ability to make decisions using data with very strong analytical and proven reporting skills.
Excellent problem-solving abilities.
Excellent communication and presentation skills.
Excellent interpersonal & stakeholder management skills.
Extremely well organised.
Deadline and detail oriented.
Preferably experienced in CRM tools such as Salesforce, Office/G-Suite, Tableau, Outreach collaboration and presentation tools.
The OL must be someone with a self-starter mentality that is ready to drive implementation of ideas and initiatives. The person must own and take tasks through to completion.

Apply Now

Refine Your Search

client engagement & crm jobs in dublin, d

Operations Lead

Sales Manager, Mid-Market Sales, Google Customer Solutions, Dutch Market (English, Dutch)

Digital Marketing - Agency Sales Manager - French Speaker

Regional Sales Director (Greek or Turkish speaker)

New Business Account Director Ireland

Director, Employee Benefits Consulting

Digital Marketing - Account Manager - Sales Manager - German Speaker

Senior Business Analyst

Investment Associate

Account Executive, SMB Agentforce + Data Cloud

Director of Marketing

Sales Engineer

Strategic Account Manager – Rail

Senior Commercial Development Manager

Sr Director, Real-World Data Sales

IT Solutions Leader for Clinical Diagnostics Ireland and UK

Engineer surveyor

Senior Project Manager

Clinical Specialist - Dublin, Ireland 1

Director of Sales Engineering

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