Find Manager/team leader Jobs in Ballysimon, Lk

Membership Services Team Lead- Days
WHOOP —Limerick, County Limerick
- Full-time
- Organisational skills
- Communication skills
Sales Executive (Hardware Solutions)
AMAX —Shannon, County Clare
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Analog Devices —Limerick, County Limerick
- Full-time
- Master's degree
- Bachelor's degree
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Key Account Manager
ZAGG Inc —Shannon, County Clare
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Key Account Operations Lead
Wurth Ireland —Limerick, County Limerick
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Presentation skills
- Work from home
- Employee assistance program
Quick apply
11d
HR manager - Ireland
Failte Solar —Shannon, County Clare
- Full-time
- Human resources
- Business
Quick apply
Senior Contracts Manager
Glanua —Limerick, County Limerick
- Full-time
- Microsoft Office
- Project management
- No degree
Quick apply
Graduate Management Trainee - Shannon
Enterprise Mobility —Shannon, County Clare
- Full-time
- Management
- Customer service
- Bachelor's degree
Payroll Manager – Payroll (IRE) Finance
Analog Devices —Limerick, County Limerick
- Overtime
- Microsoft Excel
- Customer service
- System design
Senior Consultant, Client Onboarding
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
10d
Store Manager
Intersport Elverys —Limerick, County Limerick
- Full-time
- Microsoft Excel
- Sales
- Merchandising
- Store discount
- Employee assistance program
Quick apply
3d
HR Business Partner
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- Hybrid work
- Human resources
- Communication skills
KYC Analyst
Northern Trust Corp. —Limerick, County Limerick
- Microsoft Word
- Microsoft Excel
- Bachelor's degree
10d
Specialist – Front Office Solutions.
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- Accounting
Specialist, Investment Risk
Northern Trust Corp. —Limerick, County Limerick
- Finance
- Master's degree
- Bachelor's degree
HR Business Partner
Alliance Medical —Limerick, County Limerick
- Monday to Friday
- Hybrid work
- Microsoft Excel
- Human resources
- Recruiting
Quick apply
8d
E-Resources Licensing Librarian
Analog Devices —Limerick, County Limerick
- Full-time
- Hybrid work
- Master's degree
- Organisational skills
- AI
11d
Housekeeping Supervisor
George Hotel —Limerick, County Limerick
- €15–€17 an hour
- Weekend availability
- Hotel
- Cleaning
- Leadership
- Wellness program
- Employee assistance program
Quick apply
2d
Sales Manager
AMAX —Shannon, County Clare
- Full-time
- Sales
- Business development
- IT
Quick apply
Membership Services Team Lead- Overnight
WHOOP —Limerick, County Limerick
- Full-time
- Hybrid work
- Organisational skills
- Communication skills

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Membership Services Team Lead- Days

WHOOP -
Limerick, County Limerick

Apply Now

Job details

Full-time

Qualifications

Organisational skills
Communication skills

Full job description

At WHOOP, we're on a mission to unlock human performance. We empower our members to perform at a higher level through a deeper understanding of their bodies and daily lives.

WHOOP is seeking a Team Lead for our day team, someone with a passion for leadership who will support and inspire our Membership Services Representatives (MSRs) as well as support the wider leadership team. Our Membership Services team is a group of professionals who love supporting communities and thrive on uncovering root causes to solve member challenges.

In this leadership role, you will support teams in both Ireland and the U.S. who handle a variety of support needs, including app-related issues, hardware troubleshooting for the WHOOP strap, analytical questions about user data, and membership or billing inquiries. We’re looking for a highly motivated individual who is passionate about delivering an exceptional member experience and coaching others to do the same. A strong aptitude for leading, developing, and driving a team toward success is essential.

Reporting to the Manager, Operations, you will provide hands-on leadership and supervision within the Operations team, ensuring your team consistently meets and exceeds service delivery targets while delivering first-class support to our members.

This is a Hybrid role based in our Limerick office in Ireland. You may work remotely one day per week, with the remainder of your schedule spent onsite.

RESPONSIBILITIES:

Manage a team of 10–15 Membership Services Representatives with varying schedules.
Identify training and development opportunities and partner with L&T, QS, and Content teams to implement targeted development plans and resources.
Conduct regular 1:1s, team meetings, and coaching sessions in line with established standards.
Build, develop, and lead a high-performing team that meets or exceeds defined performance goals and KPIs.
Engage and develop direct reports by fostering an open, collaborative environment, providing individualized coaching and growth plans, and driving needs-based initiatives through effective communication, feedback, and best-practice sharing.
Manage HR-related issues appropriately and in accordance with company guidelines.
Conduct regular shadowing sessions with the team to ensure quality, consistency, and efficiency.
Review emails and escalated member issues within an acceptable time frame & interact directly with members when necessary.
Follow company guidelines while thinking quickly and creatively to offer solutions that meet member needs.
Stay on top of all administrative responsibilities, ensuring accurate, timely completion of required workflows, reporting, documentation, and internal updates.
Maintain in-depth knowledge of processes and procedures, supporting team questions and providing approvals as needed.
Create and maintain a positive, inclusive, and motivating team culture.
Leverage AI-driven tools and insights to improve team efficiency, enhance member experience, and support data-informed coaching and decision-making.
Support cross-functional and department-wide projects by providing team insights, executing operational tasks, and helping drive successful implementation.

QUALIFICATIONS:

Previous Team Leader or Manager experience in a contact centre environment is strongly preferred.
Passion for leading, coaching, and developing others.
Excellent written and verbal communication skills.
Positive attitude and high-energy performer with a solutions-oriented mindset.
Ability to thrive in a dynamic, fast-paced startup environment.
Ability to leverage multiple applications, systems, and tools effectively.
Strong planning and organisational skills, with the ability to work under pressure, remain calm, communicate clearly, and prioritise workload to meet deadlines.
Proven track record of analysing information, troubleshooting issues, and resolving problems effectively.
Demonstrated ability to lead by example, acting as a role model for time, attendance, professionalism, and overall team standards.
Strong commitment to maintaining confidentiality and handling sensitive information with discretion and integrity.
Must be eligible to live and work in Ireland.
Must be available to work at our Limerick office in line with the Hybrid Model.
Flexibility to work shifts across a Monday–Sunday daytime schedule between 7:00 am and 10:00 pm.

Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.

WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.

At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.

In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.

These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Apply Now

Refine Your Search

manager/team leader jobs in ballysimon, lk

Membership Services Team Lead- Days

Sales Executive (Hardware Solutions)

Partner Development Manager

Key Account Manager

Key Account Operations Lead

HR manager - Ireland

Senior Contracts Manager

Graduate Management Trainee - Shannon

Payroll Manager – Payroll (IRE) Finance

Senior Consultant, Client Onboarding

Store Manager

HR Business Partner

KYC Analyst

Specialist – Front Office Solutions.

Specialist, Investment Risk

HR Business Partner

E-Resources Licensing Librarian

Housekeeping Supervisor

Sales Manager

Membership Services Team Lead- Overnight

I want to receive the latest job alerts for manager/team leader in ballysimon, lk

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