Find Hotel Jobs in Blackpool County Cork

Guest Relations Executive
Hayfield Manor Hotel —Cork, County Cork
- €14.50–€15.50 an hour
- Full-time
- Management
- Customer service
- English
- Free parking
- Employee assistance program
Quick apply
Full time Food & Beverage Assistant
The Metropole Hotel —Cork, County Cork
- Full-time
- Bar
- Hotel
- No degree
- Relocation assistance
- Referral programme
Quick apply
6d
Housekeeper
The River Lee —Cork, County Cork
- Full-time
- Hotel
- Cleaning
- Referral programme
Quick apply
Accommodation Assistant
Cork International Hotel —Cork Airport, County Cork
- Full-time
- Hotel
- Relocation assistance
- Referral programme
Quick apply
6d
Full Time Accommodation Assistant
The Maryborough Hotel —Cork, County Cork
- Full-time
- Customer service
- English
- Hotel
- Free parking
Quick apply
Kitchen Porter
The Metropole Hotel —Cork, County Cork
- Full-time
- Hotel
- No degree
- Hotel experience
- Relocation assistance
- Referral programme
Quick apply
5d
Bar/Restaurant Supervisor
Blarney Woollen Mills Hotel —Blarney, County Cork
- €16.30 an hour
- Weekend availability
- Customer service
- Supervising experience
- Food service experience
- Store discount
- Employee discount
Quick apply
Group Sales & Marketing Manager
Trigon Hotels —Cork Airport, County Cork
- Full-time
- Microsoft Excel
- Sales
- Research
- Relocation assistance
- Referral programme
Quick apply
Assistant Night Manager
The Montenotte Hotel —Cork, County Cork
- Nights as needed
- Hotel
- Resort
- Employee assistance program
Quick apply
11d
Marketing Manager
Castlemartyr Resort —Cork, County Cork
- Weekend availability
- Hospitality
- Sales
- English
Quick apply
Night Porter
The Address Cork —Cork, County Cork
- Full-time
Quick apply
Customer Services Representative - Polish Speaker
Marriott International, Inc —Cork, County Cork
- Full-time
- Social media management
- Employee assistance program
- Sick pay
7d
Night Porter
Carrigaline Court Hotel —Carrigaline, County Cork
- Part-time
Quick apply
Human Resources Manager
The River Lee —Cork, County Cork
- Full-time
- Hotel
- Analysis skills
- Human resources
- Annual leave
- Referral programme
Quick apply
5d
Generalist-Human Resources (9 month fixed term contract)
Marriott International, Inc —Cork, County Cork
- Full-time
- Supervising experience
- No degree
- Human resources
4d
Senior Chef de Partie
Cork International Hotel —Cork Airport, County Cork
- Full-time
- Hotel
- No degree
- Communication skills
- Relocation assistance
- Referral programme
Quick apply
8d
Pastry Chef
The Montenotte Hotel —Cork, County Cork
- Full-time
- Cooking
- Resort
Quick apply
Bar Supervisor
The Montenotte Hotel —Cork, County Cork
- Full-time
- Resort
Quick apply
Bellevue Spa Therapist
The Montenotte Hotel —Cork, County Cork
- Weekend availability
- Resort
- Employee assistance program
Quick apply
Chef de Partie
Talbot Hotel Cork —Ballincollig, County Cork
- Full-time
- Cooking
- Hotel
- Free parking
- Employee assistance program
Quick apply
6d

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Guest Relations Executive

Hayfield Manor Hotel -
Cork, County Cork

Quick apply

Job details

Permanent | Full-time
€14.50–€15.50 an hour

Benefits

Free parking
Bike to work scheme
Uniform provided
Employee assistance program
Employee discount
Gym membership

Qualifications

Pricing
Management
Customer service
English
Multi-line phone systems
Hotel experience
Office experience

Full job description

Hayfield Manor is an award-winning five-star hotel in Cork City, recognised as a preferred hotel by the Forbes Travel Guide. This year marks a special milestone as we celebrate our 30th anniversary.

At Hayfield Manor, we are committed to turning caring into our craft, creating an environment where luxury feels like home for every guest. Our commitment to FINER hospitality is guided by our core values: a strong sense of Family, a culture of Inspiration and growth, a commitment to Nurture our people and community, a focus on Excellence in every detail, and genuine Respect for all.

We are proud to be part of the Scally Hotel Collection, a group of independent luxury hotels owned and managed by the Scally family for three generations. Rooted in heritage and defined by modern luxury, the collection is united by a shared commitment to exceptional service made possible by the passion and care of our people.

The Role

We are seeking a Guest Relations Executive to support the day-to-day operations of the Reception department.

You will ensure guests receive a professional, efficient, personalised, and seamless experience throughout every stage of the guest journey.

Key Responsibilities

Arrival and Departure Service

Carry out arrival and departure duties in accordance with hotel procedures and service standards
Manage guest check-in and check-out procedures efficiently and accurately
Maintain accurate guest profiles, billing records, and reservation details within the PMS system
Process payments, cash handling, and cashiering procedures accurately and responsibly
Maintain effective shift handovers and ensure operational information is communicated clearly across departments
Support reservations and pre-arrival administration as required
Maintain strong knowledge of hotel facilities, services, room categories, promotions, and local attractions
Manage guest enquiries, requests, preferences, special occasions, and VIP requirements professionally, ensuring all information is accurately recorded and communicated.

Guest Service

Deliver professional, personalised, and anticipatory service throughout the guest journey
Build positive relationships with guests through courteous, genuine, and engaging interaction
Support the coordination of guest preferences, amenities, celebrations, and personalised touches
Proactively engage with guests to support guest satisfaction and service recovery where required
Assist in resolving guest complaints and service issues promptly, professionally, and discreetly
Support the consistent delivery of FINER service standards across all guest interactions

Communication & Coordination

Operate the hotel switchboard in a professional and efficient manner
Handle internal and external calls courteously, accurately, and in line with telephone standards
Ensure guest messages, requests, and communications are accurately recorded and followed through to completion
Respond to guest emails and written correspondence in a professional and timely manner
Maintain accurate and effective communication with all departments to support seamless service delivery.

Standards & Expectations

Maintain a professional, calm, and guest-focused approach, delivering polished service even during busy operational periods and service recovery situations.
Demonstrate strong attention to detail, organisational ability, and operational awareness
Build effective working relationships across all hotel departments
Maintain exceptional grooming, presentation, and professional posture standards
Follow all hotel procedures, service standards, and health & safety requirements
Consistently uphold Hayfield Manor FINER standards

Benefits

Training & Development programmes
Meals provided while on duty
Free car parking
Uniforms provided
Bike to work scheme
Discounted staff accommodation
Discounted gym membership
Employee discount on accommodation, dining, and spa
Employee engagement initiatives such as weekly and monthly rewards for exceptional service and social events
Social activities (staff summer & winter events)
Employee assistance programme (EAP)
Discounted use of hotel facilities

If this sounds like you, apply today!

Job Types: Full-time, Permanent

Pay: €14.50-€15.50 per hour

Language:

Fluent English (required)

Work Location: In person

Quick apply

Refine Your Search

hotel jobs in blackpool county cork

Guest Relations Executive

Full time Food & Beverage Assistant

Housekeeper

Accommodation Assistant

Full Time Accommodation Assistant

Kitchen Porter

Bar/Restaurant Supervisor

Group Sales & Marketing Manager

Assistant Night Manager

Marketing Manager

Night Porter

Customer Services Representative - Polish Speaker

Night Porter

Human Resources Manager

Generalist-Human Resources (9 month fixed term contract)

Senior Chef de Partie

Pastry Chef

Bar Supervisor

Bellevue Spa Therapist

Chef de Partie

I want to receive the latest job alerts for hotel in blackpool county cork

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