Find Customer support coordinator Jobs in Dublin, D

Ukrainian Project Support/Coordinator - Entry Level
Grouper —Dublin, County Dublin
- Full-time
- Remote
- Customer service
- English
- Project management
Quick apply
11d
Recruiting Coordinator Apprentice - Spanish Speaking
Salesforce —Dublin, County Dublin
- Full-time
- Spanish
- Google Suite
- Customer service
Training and Administration Coordinator
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- No degree
- Data entry
- Organisational skills
Quick apply
In-House Pensions Coordinator
Tesco Ireland —Dún Laoghaire, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
Digital Business Analyst
Accenture —Dublin, County Dublin
- Full-time
- AI
- Gym membership
Receptionist/ Front of house/Bathroom & Kitchen business
Nova Bath —Dublin, County Dublin
- €35,000 a year
- Full-time
- Customer service
- Phone etiquette
- Communication skills
- Employee discount
- Sick pay
Quick apply
9d
Supply Chain Team Lead (Customer Service)
Catalyx —Dublin, County Dublin
- Full-time
- Hybrid work
- ERP systems
- Microsoft Office
- No degree
Quick apply
IT Business Analyst
Viatris —Northern Cross, County Dublin
- Full-time
- Bachelor's degree
- IT
- Communication skills
Event Program Coordinator - Dublin - 9 Month FTC
Algomarketing® —Dublin, County Dublin
- €200–€275 a day
- Hybrid work
- Project management
- Bachelor's degree
- Communication skills
Quick apply
Building Operations Coordinator
JLL —Dublin, County Dublin
- Hospitality
- Word processing
- Maintenance
Relationship Manager/BIM Coordinator
Pinnacle Infotech —Dublin, County Dublin
- Full-time
- Sales
- Bachelor's degree
- No degree
Christian Louboutin, Stock Controller, Part Time, Permanent
Brown Thomas Arnotts —Dublin, County Dublin
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Management
Junior Product Content Coordinator, IT & Digital
Brown Thomas Arnotts —Dublin, County Dublin
- Microsoft Excel
- No degree
- Communication skills
- Store discount
- Annual leave
1d
Health Care Assistant / Decontamination Technician
Beacon Hospital —Dublin, County Dublin
- Full-time
- Nursing
- Clinic
- No degree
Quick apply
Swim Coordinator
Aura Holohan Group —Lucan, County Dublin
- €34,495–€35,262 a year
- Full-time
- English
- No degree
- Leadership
- Employee assistance program
Quick apply
9d
Retail Store Supervisor
Londis DCU —Glasnevin, County Dublin
- From €16.18 an hour
- Full-time
- Management
- Supervising experience
- Team management
- Employee assistance program
- Employee discount
Quick apply
5d
Facilities Coordinator – Dublin
Tuath Housing Association —Dublin, County Dublin
- €30,517–€34,291 a year
- Full-time
Quick apply
Housing Officer
Tuath Housing Association —Dublin, County Dublin
- Full-time
- Hybrid work
Quick apply
Community Support Worker
Irish Wheelchair Association —Lucan, County Dublin
- €32,961–€36,691 a year
- Weekend availability
- No degree
- Annual leave
Quick apply
Sales & Pricing Coordinator
Uniserve (U K) Ltd —Dublin, County Dublin
- Full-time
- Sales
- Customer service
- Referral programme
Quick apply

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Ukrainian Project Support/Coordinator - Entry Level

Grouper -
Dublin, County Dublin

Quick apply

Job details

Full-time
11 days ago

Qualifications

Ukrainian
Customer service
English
Project management
Organisational skills
SaaS
Communication skills

Full job description

The Scoop on the Role:

Join us in the heart of Grouper's Project Management Team! As a Ukrainian Speaking Project Support Specialist at our SaaS company, you will play an important role in ensuring our Ukrainian-speaking clients have a seamless and successful experience with our products. Your responsibilities will include basic project coordination and collaboration with various teams to deliver exceptional service. Your main goal is to help our clients achieve their business objectives by providing expertgauge support to the project manager.

The role's areas of focus:

Langauge: Native Ukrainian Speaker
Team Collaboration: Function effectively in a team environment while demonstrating self-motivation and the ability to work independently.
Customer Support: Resolve customer requests initiated through various support channels, including telephone and online project requests.
Collaborative Environment: Contribute to a fast-paced and highly collaborative team-based work environment.
Product Knowledge: Develop in-depth product knowledge to effectively support end users.
Customer Communication: Keep customers informed of progress and manage exceptions effectively.
- Client Support:
  - Provide first-line support to Ukrainian-speaking clients, addressing their inquiries and issues promptly and effectively.
  - Assist clients with onboarding, product training, and troubleshooting.
  Project Coordination:
  - Coordinate project timelines and deliverables to ensure projects are completed on time and within scope.
  - Collaborate with internal teams to ensure client requirements are met and exceeded.
  Documentation and Reporting:
  - Maintain detailed records of client interactions and project progress.
  - Generate reports on client issues and project status to inform continuous improvement efforts.
  Communication and Collaboration:
- Serve as the main point of contact between Ukrainian-speaking clients and our internal teams.
- Facilitate clear and effective communication to ensure all stakeholders are aligned.

What We're Looking For: Ukrainian Project Superhero! From managing our Ukrainian Clients to collaborating with project managers, you'll be the champion ensuring smooth sailing for our users worldwide! Here's what we're searching for:

Experience: Graduate, or Minimum 6 months to 1 year of experience in a relevant area.
Self-Motivation: Self-motivated individual with the ability to work independently or as part of a team.
Deadline Oriented: Capable of working under pressure to tight deadlines, demonstrating drive and commitment to delivery.
Cloud Deployment: Knowledge of cloud deployment models and validation of post-deployment service operations.
Communication Skills: Excellent documentation, reporting, communication, and interpersonal skills are essential.
Digital Security Awareness: Strong awareness of digital security practices and protocols
Language Proficiency:
- Fluent in Ukrainian and English, with excellent written and verbal communication skills in both languages.
Customer Service Skills:
- Proven experience in a customer-facing role, ideally in a tech or SaaS environment.
- Strong problem-solving abilities and a proactive approach to client support.
Project Management:
- Experience managing projects, with the ability to juggle multiple tasks and priorities.
- Strong organizational skills and attention to detail.
Technical Aptitude:
- Comfortable using various software tools and technologies.
- Ability to quickly learn and understand new SaaS products and features.

The Perfect Match: If you possess some of these skills, Grouper is excited to hear from you!

Team Player:

Collaborative mindset with the ability to work effectively with cross-functional teams.
Willingness to go above and beyond to ensure client satisfaction.

Adaptable and Resilient:

Ability to thrive in a fast-paced, dynamic environment.
Open to feedback and continuous improvement.

Passionate and Driven:

Enthusiastic about helping clients succeed and passionate about technology.
Self-motivated and driven to achieve results.

Detail-Oriented:

Meticulous attention to detail, ensuring accuracy in all client interactions and project documentation.
Ability to anticipate client needs and proactively address potential issues.

Meet Grouper:

We are our customers' trusted partner in the exciting world of safeguarding data, strengthening cybersecurity, and strategic consulting. We lead the way in ensuring data integrity, securing information, and navigating regulatory compliance with confidence. With a blend of technical expertise and clever thinking, we redefine GRC and IT strategies, empowering organisations to shine. From wielding cyber-superpowers to mastering security frameworks like ISO 27001:2013 and NIST, we're certified wizards ready to chart a course to success, strengthen defenses, and turn challenges into opportunities to excel.

So whether our customers are battling cyber dragons or navigating the tumultuous seas of change, Grouper is their trusted ally on the journey to greatness.

Join Grouper:

Are you ready to take on this challenge? We're on the lookout for talented individuals to join our team. If you're passionate about providing exceptional project support and thrive in a fast-paced environment, we want to hear from you! As a Ukrainian Speaking Project Support Specialist, you will have the opportunity to make a significant impact on our clients' success and our company's growth. Come be a part of a team that values innovation, excellence, and the power of great customer experiences. Ready to embark on this exciting journey with us? Apply today and let’s achieve great things together!

Quick apply

Refine Your Search

customer support coordinator jobs in dublin, d

Ukrainian Project Support/Coordinator - Entry Level

Recruiting Coordinator Apprentice - Spanish Speaking

Training and Administration Coordinator

In-House Pensions Coordinator

Digital Business Analyst

Receptionist/ Front of house/Bathroom & Kitchen business

Supply Chain Team Lead (Customer Service)

IT Business Analyst

Event Program Coordinator - Dublin - 9 Month FTC

Building Operations Coordinator

Relationship Manager/BIM Coordinator

Christian Louboutin, Stock Controller, Part Time, Permanent

Junior Product Content Coordinator, IT & Digital

Health Care Assistant / Decontamination Technician

Swim Coordinator

Retail Store Supervisor

Facilities Coordinator – Dublin

Housing Officer

Community Support Worker

Sales & Pricing Coordinator

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