Find Front of house manager Jobs in Dublin, D

Front Office Supervisor - Full Time - Anantara The Marker Dublin
Minor Hotels Europe & Americas —Dublin, County Dublin
- €34,000 a year
- Hotel
- Leadership
- Employee assistance program
- Referral programme
Quick apply
Receptionist
BidvestNoonan —Maynooth, County Kildare
- €15.80 an hour
- Full-time
- No degree
- Communication skills
- Annual leave
Quick apply
Senior Talent Acquisition Specialist
Coastline Gaming —Dublin, County Dublin
- Full-time
Quick apply
Golf Events Executive- Maternity Leave cover
Fairmont Carton House —Maynooth, County Kildare
- Full-time
- Project management
- No degree
- Organisational skills
- Free parking
- Employee assistance program
Quick apply
Legal.In-House Counsel
Citco —Dublin, County Dublin
- Full-time
- Project management
- Communication skills
Sales Administrator
Louis Fitzgerald Group —DUBLIN 1, County Dublin
- Weekend availability
- Hospitality
- Sales
- Customer service
Quick apply
4d
Duty Manager
Dunboyne Castle Hotel and Spa —Dunboyne, County Meath
- Weekend availability
- Hospitality
- Microsoft Excel
- Management
- Employee assistance program
- Referral programme
Quick apply
4d
Assistant Manager- The Morrison Room
Fairmont Carton House —Maynooth, County Kildare
- Weekend availability
- Hospitality
- Management
- English
- Free parking
- Annual leave
Quick apply
Restaurant and Catering Establishment Manager
Spice Delight Limited T/A Golden Fork —Ashbourne, County Meath
- €36,605 a year
- Weekend availability
- Hospitality
- Marketing
- Customer service
Quick apply
3d
Senior Bartender - The Old Orchard (4 Day Work Week)
The Old Orchard —South Dublin, County Dublin
- €18–€20 an hour
- Full-time
- Serving
- Customer service
- English
Quick apply
11d
Veterinary Nurse - Small Animal
IVC —Dublin, County Dublin
- €30,000–€40,000 a year
- Part-time
- Doctoral degree
- Clinic
- Annual leave
- Employee assistance program
Night Porter
Dalata —DUBLIN 1, County Dublin
- Part-time
- English
- Hotel
- No degree
- Employee assistance program
Quick apply
4d
Client Services Accountant – Structured Finance
Apex Group —Dublin, County Dublin
- Full-time
- Presentation skills
- No degree
- Mentoring
10d
Cleaning Operative
Mitie —Dublin, County Dublin
- €13.30 an hour
- Part-time
- Employee assistance program
Quick apply
QA Engineer - Salon Ops (Reporting) 6 Month Maternity Cover
Phorest —DUBLIN 1, County Dublin
- Hybrid work
- Agile
- Communication skills
- Employee assistance program
Quick apply
Cleaner / 7330 - The Forty Foot, Dun Laoghaire
J D Wetherspoon plc —Dún Laoghaire, County Dublin
- €12.91 an hour
- Part-time
- No experience needed
- Annual leave
4d
General maintenance - Fulltime
Mitie —Dublin, County Dublin
- €15.38 an hour
- Full-time
- Maintenance
- Communication skills
- Employee assistance program
Quick apply
3d
Kitchen Porter
Leonardo Hotel Dublin Christchurch —DUBLIN 8, County Dublin
Quick apply
2d
Cleaning Operative, Newcastle West
Mitie —Newcastle, County Dublin
- €13.30 an hour
- Full-time
- Employee assistance program
Quick apply

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Front Office Supervisor - Full Time - Anantara The Marker Dublin

Minor Hotels Europe & Americas -
Dublin, County Dublin

Quick apply

Job details

Permanent
€34,000 a year

Benefits

Employee assistance program
Referral programme

Qualifications

Leadership

Full job description

Join Anantara Hotels and Resorts if you are passionate about a career that offers authentic luxury in some of the world's most unique and exciting locations.

You'll have the opportunity to work in locations that range from the buzz of Bangkok to the expanse of the Arabian desert, the sparkling Indian Ocean, or the cultural heritage of Europe.

You will also be part of a team that embraces the modern character of each destination, while upholding world-class operational standards and delivering a uniquely personal service to every guest.

This is a superb opportunity to join the hotel team of Anantara The Marker Dublin Hotel Front Office Department as Front Office Supervisor. Anantara The Marker Dublin Hotel is a Leading Hotel of the World and it is imperative that the candidate must have the ability to deliver a high level of service in a confident and professional manner.

What do we have to offer you:

€34,000 gross per year
Premium rates for Sunday work
Career Progression
Refer a Friend program - €500 bonus for a referral of your friend or acquaintance for a vacancy in Anantara The Marker Dublin Hotel or another hotel of MInor Holes.
Excellent Room Employee Rates in over 350 Minor Hotels properties worldwide
Access to the eLearning platform
Increased holiday entitlement for long service employees
Meals whilst on duty in our employee restaurant
Employee Recognition Awards
Employee Assistance Program - mental health and wellbeing support
Complimentary provision and laundry of uniforms

Specific Duties

To liaise with BOA to ensure tasks are done in a timely manner.
To take ownership of BOA tasks during BOA's absence.
To assist MOD with guest satisfaction and recovery.
To implement and maintain customer recognition/service program, communicating, and ensuring the process.
To maintain front-of-house presence by greeting, interacting, and building relationships with guests, clients, and team members.
To familiarise and act upon the daily, monthly and yearly KPIs such as detailed through BI.
To assist in handling complaints, settling disputes, resolving grievances and conflicts, or otherwise negotiating with others.
To supervise same-day (up)selling procedures to maximize room revenue and property occupancy.
To prepare, implement, review and training of SOP's and standards.

Management responsibilities

To ensure the hotel achieves the Leading Hotels of the World Quality Assurance targets and that the highest standards of luxury and quality are delivered consistently to our guests.
To deliver excellent care to our guests
To carry out departmental audits to ensure LHQA is achieved by all team members.
To ensure that the Hotel’s Vision & Mission statement is communicated to the team
To ensure that areas of responsibility are clean and well-maintained.
To ensure that the ambience in departments (lights, music and temperature) are controlled.
To report defective materials and equipment to the appropriate departments.
To ensure that all new initiatives are implemented in the agreed time frame.
To ensure that personal objectives are set and achieved on a yearly basis.
To attend meetings as required.
To ensure there is management presence in all departments at all times.
To ensure a consistently high level of security is well maintained throughout the Hotel.
To ensure guest feedback is acted upon in a timely manner ensuring the relevant people are informed and that all necessary action is taken to prevent reoccurrences.
To monitor all purchasing and costs in the department and to ensure that spend is in line with budgets and in line with purchasing procedures
To ensure departmental sales are achieved in line with the hotel budget
To accept a flexible work schedule necessary for uninterrupted service to Hotel guests and to maintain flexibility within teams.
To provide support where necessary in other areas of the Hotel.
To comply with the hotel's cash handling procedures and ensure that all team members are trained accordingly.
To drive business results through revenue growth and cost savings efficiency.

People

To assist in the recruitment and selection of team members.
To appraise all team members in accordance with the agreed appraisal procedure.
To ensure that all team members comply with the employee handbook.
To manage the Timepoint System for relevant departments.
To ensure holidays, bank holidays and lieu time are managed for all team members.
To ensure departmental daily briefings are carried out at relevant times.
To chair monthly departmental meetings and ensure team members attend General Team Meetings and ECCM when required.
To ensure that all team members are rostered in accordance with the Organisation of Working Time Act.
To ensure that all team members adhere to the hotel’s grooming procedures.
To identify and develop key team members and develop a succession plan in conjunction with People & Culture.
To train all team members to have full knowledge and understanding of the Leading Hotels of the World Quality Assurance targets and that the highest standards of quality are delivered consistently to our guests.

Leadership Competencies

Self-motivated and sets a positive example for employees by their attitude and performance
Demonstrates high levels of energy, enthusiasm and professionalism
Encourages the team towards Hotel and individual objectives and aims
Shows concern for their team members and interacts with them in a positive manner
Provides a great work environment and treating each other with dignity and respect and embracing diversity (TEAM)
Demonstrates strong leadership skills and regularly shows an ability to adjust their approach to deal with different people and situations
Communicates in a structured and effective manner with their team
Builds and sustains effective relationships with employees and customers
Motivates, inspires and empowers others to improve performance
Fully knowledgeable and compliant with the Leading Hotels of the World LQA program.

The above list is not exhaustive and may be added to in the future

References:

All employment offers are made subject to us receiving two satisfactory references, which could be:

A corporate email and/or phone number or
A letter in a headed paper signed by the manager / HR

We will not ask for reference details until you reach the interview stage

Are you looking for a new challenge? Apply now!

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.

Quick apply

Refine Your Search

front of house manager jobs in dublin, d

Front Office Supervisor - Full Time - Anantara The Marker Dublin

Receptionist

Senior Talent Acquisition Specialist

Golf Events Executive- Maternity Leave cover

Legal.In-House Counsel

Sales Administrator

Duty Manager

Assistant Manager- The Morrison Room

Restaurant and Catering Establishment Manager

Senior Bartender - The Old Orchard (4 Day Work Week)

Veterinary Nurse - Small Animal

Night Porter

Client Services Accountant – Structured Finance

Cleaning Operative

QA Engineer - Salon Ops (Reporting) 6 Month Maternity Cover

Cleaner / 7330 - The Forty Foot, Dun Laoghaire

General maintenance - Fulltime

Kitchen Porter

Cleaning Operative, Newcastle West

Other jobs to consider

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