About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Front Office Solutions
Front Office Solutions (FOS) provides a holistic digital+ service offering for some of the most sophisticated institutional investors across the globe, including foundations, endowments, pension funds, corporations, insurance companies, and sovereign wealth funds. As asset owners engage in more complex, data-driven investment approaches to asset allocation, their operational needs and demands for high quality data have skyrocketed. FOS’s full-service, multi-asset solution aims to empower in-house investment teams and support their important mission by providing a more comprehensive set of operational services and analytics including portfolio management, investment decision support, operational risk management, CRM/document management and workflow tools.
Job Description
The Specialist, supported by a team of Client Solutions partners, will be responsible for providing a set of dedicated clients with the holistic investment data sets they need to fulfil their various stakeholder requirements as well as identifying solutions for data analysis and reporting challenges which will arise in this ever-changing, dynamic investment environment.
The key responsibilities of the role include:
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Responsible for detailed management and review of client investment data:
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Investment transactions and valuations
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Cash movement, pricing, gain and loss analysis, account and position reconciliation
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Alternative investment manager estimates
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Plan contributions / spending withdrawals
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Underlying manager exposure data
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Benchmark and investment classifications data
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Reconciliations
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Serves as daily point of contact for advanced / escalation of client service needs.
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Responsible for interpreting, reviewing and resolving ad hoc client requests.
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Acts as first point of escalation for issues as raised by junior team members.
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Acts as first point of escalation for daily / monthly performance issues as raised by junior team members.
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Acts as a final reviewer and approver for month-end client cycle. Includes:
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Validating statement-based valuations
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Delivery of all client data analysis and reporting
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Hosting monthly client sign off meeting to review all data and performance results with client.
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Provides final review and sign off on client output including NAV, allocation and underlying client performance.
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Responsible for adherence to client service level deliverables as documented in the respective SLDs.
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Serves as a resource for toolset’s liquidity analysis and portfolio planning capabilities supporting the institutional asset owner clients.
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Supports client onboarding including initial client discovery sessions, project planning, setting client expectations and facilitating continuous client updates throughout the onboarding process.
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Participates in ongoing process improvement discussions where feasible including:
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Third party vendor sourcing
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Process improvement through technical skills
Required Knowledge & Skills:
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Client servicing experience. High level of comfort communicating directly with clients and client advocacy
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Extensive experience working with complex asset owners in one or more of the following fields:
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Performance measurement (attribution, liquidity, and exposures)
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Alternative asset or private equity operations
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Investment operations (fund or investment accounting)
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Demonstrated understanding of private equity transactional impacts on unfunded commitments, market value, cost, and other metrics typically associated with private equity (TVPI, DPI, PIC, etc.).
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Deep understanding of accounting/reporting methods, including IBOR, ABOR, TrueNAV, to support complete and accurate data capture.
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Knowledge of performance measurement concepts, GIPS Standards and benchmark calculations across multiple asset classes as well as an understanding of the benchmark provider industry.
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Must be able to work closely and collaborate with internal stakeholders.
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Ability to handle multiple concurrent projects and to reconcile any conflicting priorities.
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Completion (or progress towards) of advanced credentials (CFA, CIPM, CAIA) preferred.
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Genuine desire and capability to work in a fast-paced, professional, inclusive environment which requires teamwork, well-honed problem-solving skills, frequent re-prioritization, deadline management, ongoing and comprehensive communication, constant attention to detail, and a commitment to continuous improvement and best practices.
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected].
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
