Find Clerk Jobs in Swords, D

Trust & Risk Agent
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- Social media management
- Customer service
- English
- Work from home
Customer Account Specalist
Analog Devices —Dublin, County Dublin
- Day shift
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- Microsoft Office
- Presentation skills
Account Executive, Mid-Market | Netherlands Market
Indeed —Dublin, County Dublin
- €34,000–€51,000 a year
- Full-time
- Sales
- English
- Bachelor's degree
- Wellness program
- Relocation assistance
Quick apply
Fitness Assistant
YMCA Dublin —Dublin, County Dublin
- Weekend availability
- Computer skills
- Communication skills
Office / Project Administrator
Ardale Recruitment —Dunshaughlin, County Meath
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Administrative Executive
K Factory Print and Embroidery Ltd —DUBLIN 12, County Dublin
- €14.15–€16.50 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Sick pay
Quick apply
8d
Office Administrator
Attic Living —Clondalkin, County Dublin
- €18 an hour
- Part-time
- Microsoft Excel
- Microsoft Office
- Communication skills
- Annual leave
Quick apply
8d
Veterinary Receptionist - Referral Clinic
MyVet Lucan —Lucan, County Dublin
- From €29,993 a year
- Full-time
- Microsoft Excel
- Customer service
- English
- Employee discount
Quick apply
15h
Administrative & Marketing Assistant
BHUIYAN REAL ESTATE LIMITED —DUBLIN 12, County Dublin
- €10.00–€14.15 an hour
- Part-time
Quick apply
Administrator
Blackrock Health Blackrock Clinic —Blackrock, County Dublin
- Weekend availability
- Clinic
- IT
- Typing
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Part Time Office Assistant, Italian Food Business
Belmorso Ltd —Santry, County Dublin
- From €15 an hour
- Part-time
- English
- Employee discount
Quick apply
Executive Assistant / Office Manager
StoneX Group —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Buyer
Romina Daniel Hair & Beauty Ltd —Palmerstown, County Dublin
- €36,605 a year
- Full-time
Quick apply
Customer Account Specialist, Customer Operations
Analog Devices —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Presentation skills
Marketing Admin Assistant
Digital Construction Technologies Group —DUBLIN 15, County Dublin
- €30,000–€38,000 a year
- Full-time
- Management
- Bachelor's degree
- Marketing
- Gym membership
Quick apply
14d
Office Administrator
EZ Living Interiors —South Dublin, County Dublin
- Full-time
- Administrative experience
- Organisational skills
- Computer skills
Quick apply
2d
Test Centre Administrator
Prometric —DUBLIN 1, County Dublin
- Part-time
- Customer service
Quick apply
Administrative Assistant
U Value Insulation —Dunshaughlin, County Meath
- Full-time
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance program
Quick apply
Account Executive - Bilingual French
Indeed —Dublin, County Dublin
- €34,000–€51,000 a year
- Full-time
- Sales
- English
- Bachelor's degree
- Annual leave
- Sick pay
Quick apply
10d
Executive Assistant - fixed term contract
PwC —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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Trust & Risk Agent

Whatnot -
Dublin, County Dublin

Apply Now

Job details

Full-time
€35,000–€42,500 a year

Benefits

Work from home

Qualifications

French
Social media management
Customer service
English
E-commerce
Bachelor's degree
Zendesk

Full job description

Location

Dublin, Ireland

Employment Type

Full time

Location Type

Hybrid

Department

Trust & RiskInternational TnR Agents

Compensation

€35K – €42.5K • Offers Equity

The salary or hourly rate range may be inclusive of several levels that would be applicable to the position. Final salary or hourly rate will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary or hourly rate, not benefits or equity.

Join the Future of Commerce with Whatnot!

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.

As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.

We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.

Role

The Trust & Risk team is a high-impact team that ensures Whatnot is a safe and trusted platform for our buyers and sellers. As a Trust & Risk Agent you will work as the front-line support, assisting customers with escalated & emergency issues related to the Whatnot platform.

Provide inbound email support for users experiencing trust and safety issues
De-escalate and educate customers through clear and accurate exchange of information that leads to a successful resolution and improved marketplace safety
Thoughtfully investigate Trust & Risk cases with high complexity and high sensitivity while maintaining customer satisfaction
Serve as the escalation point for issues requiring nuanced understanding of language and culture
Work with other departments to research and resolve open questions
Efficiently work through a backlog of open issues and monitor performance of key operations
Represent the company with integrity and professionalism
Review key metrics and utilise data to make informed decisions

We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our Dublin hub.

You

People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.

This role will suit someone looking to jump start their career in a fast paced environment. Someone willing to take on any role or task, learn new skills and be a part of building a great company. A customer service mentality with passion to reach the best possible outcome. Here’s what we’re hoping to see in your background:

4 year degree is a plus. 2+ years of experience in Trust & Safety/Trust & Risk, customer service, user experience or fulfilment
Fluent English (French fluency is a plus)
Positive Customer first-attitude
Weekend availability required
Proactive problem-solver and process-improver
Experience with social media, parcel delivery, marketplace sellers, vendors, or fraud operations
Understanding of Ecommerce and Marketplace operations
Experience with Customer facing systems like Zendesk, Kustomer, or Intercom
Knowledge of Collectibles is a plus

Benefits

Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
Care benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
- All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
Parental Leave
- 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

Please find our Whatnot Candidate Privacy Notice here.

EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Compensation Range: €35K - €42.5K

Apply Now

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