Find Team leader | assistant manager Jobs in Dublin, D

VP, BPO (Business Process Outsourcing) - French & English Speaking
Sidetrade —Dublin, County Dublin
- Hybrid work
- Customer service
- English
- No degree
- Annual leave
- Life insurance
Quick apply
10d
Assistant Manager- Maxol Shop
M3 Services Mulhuddart —Dublin, County Dublin
- Full-time
- Management
- Sales
- Customer service
Quick apply
7d
Junior Kitchen Assistant
The Tram Cafe —Dublin, County Dublin
- €14.15 an hour
- Part-time
- English
- No degree
- Food service
- Free parking
- Sick pay
Quick apply
2d
Marketing Activation Manager
Grant Thornton —Dublin, County Dublin
- Full-time
- Management
- Project management
- Bachelor's degree
Sales Assistant
Maxi Zoo Ireland —Maynooth, County Kildare
- €14.50 an hour
- Part-time
- No degree
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
10d
Activities Assistant (Maternity Cover) - Gascoigne Rathmines D6
Cowper Care —Dublin, County Dublin
- €18.14 an hour
- Full-time
- No degree
Quick apply
L'Oréal Luxe Multi-Brand Assistant Manager, Arnotts Dublin (37.5 Hours)
l'Oréal —Dublin, County Dublin
- Full-time
- Management
- Social media management
- Merchandising
- Annual leave
- Referral programme
Quick apply
Assistant Vice President, Fund Accounting (Private Assets)
Citco —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Assistant Store Manager (Full-Time)
Pandora Jewelry —DUBLIN 24, County Dublin
- €38,000–€43,200 a year
- Full-time
- Sales
- Organisational skills
- Communication skills
- Employee discount
7d
BOTTEGA VENETA - Store Manager - Dublin
Bottega Veneta —Dublin, County Dublin
- Full-time
- Leadership
Charlotte Tilbury, Assistant Business Manager, Full Time, Permanent
Brown Thomas Arnotts —Dundrum, County Dublin
- Full-time
- No degree
2d
Executive Assistant (Perm) - Commercial (Pensions)
Arthur Cox —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Manager – Global Statutory Audit
Grant Thornton —Dublin, County Dublin
- Full-time
- No degree
- In-person
- Communication skills
Audit Manager
McBrides Accountants LLP —Dublin, County Dublin
8d
Store Manager - Dublin, 35 Grafton St (Full-Time, 39hrs)
Pandora Jewelry —Dublin, County Dublin
- Full-time
- Sales
- Communication skills
- Employee discount
Reconciliations Assistant
JaJa Finance Ltd —Dublin, County Dublin
- Remote
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
6d
Assistant Store Manager - Hickeys Edenmore SC
Hickeys Pharmacy Group —Raheny, County Dublin
- Part-time
- Mentoring
- Communication skills
- Referral programme
Quick apply
Corporate Tax Compliance Financial Services Assistant Manager-Hybrid
Deloitte —Dublin, County Dublin
- €60,600 a year
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Communication skills
Corporate Tax Compliance Assistant Manager
Deloitte —Dublin, County Dublin
- €60,600 a year
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Communication skills
Senior – Global Statutory Audit
Grant Thornton —Dublin, County Dublin
- Full-time
- No degree
- In-person
- Communication skills

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VP, BPO (Business Process Outsourcing) - French & English Speaking

Sidetrade -
Dublin, County Dublin

Quick apply

Job details

10 days ago

Benefits

Annual leave
Life insurance

Qualifications

French
Data lake
Customer service
English
Business

Full job description

About Sidetrade:

Sidetrade is an AI company, listed on Euronext Growth, on a mission to revolutionize the way enterprises unlock value from their customers leveraging its Order-to-Cash Intelligence platform and its Data Lake.

We’re proud of our 38 nationalities and these diverse perspectives drive our innovation, one team culture and a customer-first mindset. Sudetrade is positioned as a Gartner® Magic Quadrant™ Leader since 2022.

We value passion over perfection. So, if you’re eager to learn and bring great energy, we want to hear from you. Be you. Grow with us.

Curious about Sidetrade? Catch the Sidetrade Inside Out podcast.

About the role:

You will run Sidetrade's BPO operation as a living showcase of our Order-to-Cash technology. Your team collects cash for our customers on the same AI platform we sell, powered by our Data Lake and by Aimie, our AI assistant, and proves every day what best-in-class use of that platform looks like.

This is an entry point into an AI-native software company. If you are operational today and want to move into the technology industry, this role takes you there and opens paths to grow across Customer Experience and beyond. The role sits in Customer Experience, is based in Dublin, works in French and English, and reports to the Chief Customer Experience Officer.

If you recognise yourself in most of this, we want to hear from you, even if you do not match every point. The best people rarely tick every box, and we would rather meet you than miss you.

Requirements

What you’ll be doing:

Run Sidetrade's BPO operation as a live showcase of our Order-to-Cash technology, collecting cash for customers on the same AI platform, Data Lake, and Aimie assistant that we sell.
Set the BPO strategy and align it with Sidetrade's and Customer Experience organisation direction under O2C Intelligence 2030.
Run day-to-day operations so they meet service levels, stay compliant, and keep customers confident.
Make the most of the platform, embed Aimie and automation into every workflow, and turn the time saved into more value for customers and stronger margins.
Lead, coach, and grow a team of collections specialists and analysts in Dublin, set a clear cadence, and open paths for them to progress their career embracing other roles within Sidetrade.
Collaborate with Product, report what works, and bring ideas from the field to feed the roadmap.
Build strong relationships with customers, understand their needs, and ensure a high-quality service.
Own the BPO budget for cost-effectiveness and profitability, and protect both quality and margin.
Communicate BPO strategy, performance, and results clearly to customers, your team, and senior stakeholders.

What you’ll need to be successful:

Experience leading a service operation, with a record of developing teams and delivering results. Customer service, BPO, or credit and collections experience is a strong advantage.
Fluent in French and English.
The ability to think strategically and act operationally: set direction, then move to the decisions and details that make it real.
Comfort with technology and curiosity about AI. You do not need to be an engineer; you want to work in a software company and lead a team that runs on a platform.
Clear communication with customers, your team, and senior stakeholders, and care for quality.
An entrepreneurial outlook and the ability to work with autonomy.
A degree in business, management, or a related field, or equivalent experience, is welcome.

Benefits

Attractive location- office based in the heart of Dublin city centre
Hybrid work model – a flexible mix of in-office and remote days
Great culture – active Social Club organizing regular team events and activities
Health & wellness – medical coverage, life insurance, and other wellness programs
Time off – competitive paid holidays plus public holidays
Career growth & compensation – competitive salary, equal opportunities, learning & mentorship programs, and advancement support

Because when you thrive, we all succeed!

We’re committed to providing a welcoming and inclusive experience for every candidate If you need any accommodation during the hiring process, just let us know.

Agencies

We only accept applications from invited agencies via our Workable portal. Unsolicited CVs sent to managers or HR won’t be subject to fees.

Quick apply

Refine Your Search

team leader | assistant manager jobs in dublin, d

VP, BPO (Business Process Outsourcing) - French & English Speaking

Assistant Manager- Maxol Shop

Junior Kitchen Assistant

Marketing Activation Manager

Sales Assistant

Activities Assistant (Maternity Cover) - Gascoigne Rathmines D6

L'Oréal Luxe Multi-Brand Assistant Manager, Arnotts Dublin (37.5 Hours)

Assistant Vice President, Fund Accounting (Private Assets)

Assistant Store Manager (Full-Time)

BOTTEGA VENETA - Store Manager - Dublin

Charlotte Tilbury, Assistant Business Manager, Full Time, Permanent

Executive Assistant (Perm) - Commercial (Pensions)

Manager – Global Statutory Audit

Audit Manager

Store Manager - Dublin, 35 Grafton St (Full-Time, 39hrs)

Reconciliations Assistant

Assistant Store Manager - Hickeys Edenmore SC

Corporate Tax Compliance Financial Services Assistant Manager-Hybrid

Corporate Tax Compliance Assistant Manager

Senior – Global Statutory Audit

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