Find Service desk Jobs in Dublin, D

Workplace Experience Ambassador
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- Hospitality
- Customer service
- Project management
Quick apply
Front Desk Hospitality Agent
Sonder Holdings —Dublin, County Dublin
- Weekend availability
- English
- Continuous improvement
- Restaurant experience
Office Administrator
Orona Ireland —Dublin, County Dublin
- Hybrid work
- Annual leave
- Employee assistance program
Quick apply
Helpdesk Assistant Team Leader
Mitie —Dublin, County Dublin
- Full-time
- Microsoft Office
- Leadership
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
Junior Technical Support (EMM Services/Sales Order Dispatch)
Renovotec Ltd —Swords, County Dublin
- €34,250 a year
- Full-time
- Windows
- Microsoft Office
- JavaScript
- Employee discount
Quick apply
Building Operations Coordinator
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- Hospitality
- Word processing
- Maintenance
Quick apply
Administration & Support Coordinator
Advanced Micro Devices, Inc —Dublin, County Dublin
- Microsoft Powerpoint
- In-person
Front Office Receptionist
Holiday Inn Dublin Airport Hotel —Dublin, County Dublin
- From €14.50 an hour
- Full-time
- Customer service
- Hotel
- Flexitime
- Employee discount
Quick apply
6d
IT Service Desk Engineer
LaunchDarkly —Dublin, County Dublin
- Remote
- Customer service
- Windows
- Bachelor's degree
Quick apply
IT Helpdesk Technician
BDO Ireland —Dublin, County Dublin
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- IT
- Annual leave
- Work from home
Quick apply
Compliance Support Executive
Russell Investments —Dublin, County Dublin
- Full-time
- In-person
- Business
- Communication skills
13d
Inside Sales Support
Rhenus SE & Co. KG —Dublin, County Dublin
- Overtime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Cloud Support Consultant
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Oracle
- DevOps
Quick apply
Account Manager
XENON ARC INC —DUBLIN 2, County Dublin
- Up to €45,000 a year
- Full-time
- Sales
- English
- Microsoft Office
- Work from home
Quick apply
GCC Analyst II
Digital Realty —Dublin, County Dublin
- 12 hour shift
- Customer service
- No degree
- Organisational skills
General Operative
Apleona Ireland —Dublin, County Dublin
- €32,000 a year
- Full-time
- Forklift
- No degree
Quick apply
1d
Onsite Support Engineer
Version 1 —Dublin, County Dublin
- €35,000–€43,000 a year
- Full-time
- Azure
- Oracle
- Customer service
- Employee assistance program
- Employee discount
Quick apply
Retail Supervisor
Coastline Gaming —Bray, County Wicklow
- Weekend availability
- Hospitality
- Microsoft Excel
- No degree
Quick apply
9d
Office Cleaner
Macleans Cleaning Services —DUBLIN 2, County Dublin
- €14.80 an hour
- Full-time
- Cleaning
Quick apply
1d
Assistant Front Office Manager Nights
Marriott International, Inc —Dublin, County Dublin
- Full-time
- Restaurant management
- Hotel
- No degree

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Workplace Experience Ambassador

KSB-Jones Lang LaSalle Services Ir -
Dublin, County Dublin

Quick apply

Job details

Full-time

Qualifications

Hospitality
Google Docs
Customer service
Project management
IT
Communication skills

Full job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Headline Responsibilities

Reporting directly to the Guest Services Ambassador Team Leader, the GSA will provide exceptional customer service to both internal & external customers. The right person will provide the first impression our visitors and therefore, they will need to be on the ball in any situation, providing a lasting and unique Guest Experience that makes our customers feel welcome, comfortable and brings our customer's brand to life. This person will need to work collectively as a team and show a passionate understanding of our guests’ needs and requirements, striving to exceed expectations wherever possible.

Guest Welcome Experience

Capture eye contact with EVERY guest as soon as they walk through the door
Smile and stand to greet EVERY guest who approaches the Reception desk
Provide a welcoming, first class home from home feeling
Maintain a consistent hosting experience being personable, chatty and helpful
Help guide our guests through the visitor management sign in process, ensuring the mandatory NDA is signed by every external visitor
Provide consistent service in line with global expectations (ie. offering to store coats & belongings, offering drinks whilst waiting, assisting with WiFi connection etc.)
Contact hosts timely and efficiently using multiple channels of communication
Keep our guests informed of when they will be collected by their hosts
Fully cross-train as GSA, Lobby Host to cover as per business demand

Self Presentation

Adhere to global dress code standard and remain smart/polished at all times
Ensure professional personal presentation at all times (including body language etc.)
Exude a friendly, smiley and bubbly demeanour to every visitor

Presentation of Reception & Extended area

Reception desk to have a minimalistic look and be free from clutter
Waiting area to be as per global standard and immaculately presented

Suitable literature on coffee tables if required/approved
Maintain organisation and cleanliness of cloakroom

Internal & External Customer Relationship Management:

Build strong and lasting rapport with internal and external customers on all levels of seniority (ie. EAs, AEs, VPs, suppliers, vendors, customers etc.)
Actively recognise returning visitors
Maintain a strong relationship and understanding with the Building lobby team
Promote concierge service when required

Security

Adhere to strict corporate security policies at all times
Build strong working relationship with on site security agents
Issue temporary passes as per security process
Promote the importance and process of Security rules and procedures

Administration/Other:

Accurately follow process for pre-registering visitors
Swiftly resolve situations with unknown guests
Utilise multiple resources to respond to general enquiries
Pro-actively seek out hosts to follow up on temp cards, guests lists for events, using internal communication for pre-registration etc.
Actively participate in company resources (ie. Chatter) promoting guest experience and positivity for the culture and brand.
Have an understanding of our customers products and the direction of growth for Salesforce overall
Participate in company initiatives
Maintain a flexible approach to change in line with business demand and an ever developing company
Adhere to ad hoc requests as outlined by the Workplace Services Management team

Qualifications:

Hospitality/Retail experience preferred but not essential.
Strong Customer service background in a fast paced environment
Intermediate-advanced IT skills (G-mail and Google docs preferred but not essential)

Inter-personal skills:

Passionate attitude for Customer service
Friendly, helpful and willing to go the extra mile to help meet our customer’s needs
Able to prioritise effectively
Proactive and positive attitude
Team player & problem solver
Excellent interpersonal and communication skills, including understanding for the use of confidentiality and diplomacy
Excellent multi-tasking, project management and organisational skills
Ability to work in a fast-paced environment and meet deadlines

Location:

On-site –Dublin, IRL

Job Tags:

Hiring

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Refine Your Search

service desk jobs in dublin, d

Workplace Experience Ambassador

Front Desk Hospitality Agent

Office Administrator

Helpdesk Assistant Team Leader

Junior Technical Support (EMM Services/Sales Order Dispatch)

Building Operations Coordinator

Administration & Support Coordinator

Front Office Receptionist

IT Service Desk Engineer

IT Helpdesk Technician

Compliance Support Executive

Inside Sales Support

Cloud Support Consultant

Account Manager

GCC Analyst II

General Operative

Onsite Support Engineer

Retail Supervisor

Office Cleaner

Assistant Front Office Manager Nights

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