Find Customer service representative Jobs in Dublin 15, D

Client Service Advisor
WTW —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- No degree
- Annual leave
- Employee assistance program
Client Service Associate
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9d
Customer Support Agent - English (CL13)
Accenture —Dublin, County Dublin
- Full-time
- Social media management
- Customer service
- English
Customer Service Associate
Greystar Real Estate Partners LLC —Dublin, County Dublin
- Full-time
- Customer service
Product Support Consultant, Titanium Policy, gTech Ads, Customer Support
Google —Dublin, County Dublin
- €68,000–€70,000 a year
- Weekend availability
- Sales
- Engineering
- Master's degree
1d
Customer Growth Associate, Early Careers, Google Customer Solutions (Dutch Market)
Google —Dublin, County Dublin
- €60,000–€61,500 a year
- Full-time
- Sales
- Marketing
- Customer service
German Billing Customer Service Representative
UPS —DUBLIN 24, County Dublin
- Full-time
2d
Guest Service Agent (GSA) - Front Office Receptionist
Hampton by Hilton Dublin City Centre —Dublin, County Dublin
- Part-time
- Bar
- Customer service
- Hotel
- Employee discount
Quick apply
7d
German Customer Service and Sales Officer in Malta
Next Job Abroad —Dublin, County Dublin
- €23,000–€28,000 a year
- Full-time
- Microsoft Excel
- Sales
- English
- Life insurance
Quick apply
Senior Customer Support Specialist (German Support)
Rippling —Dublin, County Dublin
- English
- No degree
- Human resources

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Client Service Advisor

WTW -
Dublin, County Dublin

Apply Now

Job details

Full-time

Benefits

Annual leave
Employee assistance program

Qualifications

Microsoft Office
Analysis skills
Communication skills

Full job description

Description

Join us as a Client Service Advisor within our Corporate Risk and Broking line of business, based in our Dublin office and working in a hybrid environment.

WTW is one of Ireland’s leading insurance brokers, risk advisors, pensions and actuarial consultancies. For more than 100 years, we have built a strong reputation for delivering exceptional client service. Within Corporate Risk and Broking, we design innovative insurance programmes for our clients, helping them quantify, mitigate and transfer risk through our specialist industry expertise and deep market knowledge.

We are now seeking a Client Service Advisor to join our team. The primary purpose of this role is to manage a portfolio of clients by performing the broking role and delivering a high standard of client service that supports our objectives across Client, Financials, People and Operational Excellence.

The Role

Perform the broking role for an assigned portfolio of clients, managing renewals, claims, mid‑term adjustments and all client queries.
Deliver excellent client service in a responsive, efficient and friendly manner, ensuring all deadlines and service standards are consistently met.
Develop an in‑depth understanding of each client's business, culture and insurance needs.
Identify opportunities to grow and enhance existing client accounts.
Build and maintain strong and mutually beneficial insurer relationships.
Follow all company procedures for renewals, new business, documentation and administrative processes.
Ensure compliance with regulatory, company and market standards at all times.
Participate in internal project work and contribute to process improvement initiatives.
Provide technical support to colleagues, assisting in the resolution of client or placement issues.
Build positive working relationships and collaborate effectively with a variety of local and offshore teams.
Act as an ambassador for WTW, demonstrating our purpose, values and client‑centric culture.

Qualifications

What you’ll bring

Certified Insurance Practitioner (CIP) qualification (or working toward completion).
Previous experience in insurance broking or within an insurer.
A strong client‑focused mindset with excellent relationship‑building skills.
Proactive approach with the ability to take initiative and responsibility early on.
Interest in expanding knowledge of the insurance industry and market dynamics.
Strong analytical, organisational and communication skills.
High level of accuracy and attention to detail in all tasks.
Ability to work both independently and as part of a collaborative team.
Proficiency in Microsoft Office and confidence with IT systems.

What we offer
At WTW Ireland, your wellbeing comes first. Depending on your role, you'll receive either 23 days of annual leave plus up to 13 flexible days, or 25 days of annual leave with the option to add 5 extra days—giving you plenty of time to rest and recharge. You'll also benefit from a €1,500 health insurance allowance, life assurance, future-focused pension contributions, hybrid working options, educational support, employee assistance programme and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including our share scheme, cycle-to-work programme, dental, critical illness protection, enhanced optical cover, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [email protected]

Apply Now

Refine Your Search

customer service representative jobs in dublin 15, d

Client Service Advisor

Client Service Associate

Customer Support Agent - English (CL13)

Customer Service Associate

Product Support Consultant, Titanium Policy, gTech Ads, Customer Support

Customer Growth Associate, Early Careers, Google Customer Solutions (Dutch Market)

German Billing Customer Service Representative

Guest Service Agent (GSA) - Front Office Receptionist

German Customer Service and Sales Officer in Malta

Senior Customer Support Specialist (German Support)

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