Find Cloud support consultant Jobs in Dublin, D

Technical Account Manager, Enterprise Support, Strategic Industries, Energy
Amazon Web Services EMEA SARL (Irish Branch) —Dublin, County Dublin
- Full-time
- English
- AWS
- Leadership
- Employee assistance program
12d
CRM Specialist
CarTrawler —Dublin, County Dublin
- Hybrid work
- Marketing
- Analysis skills
- Bachelor's degree
- Annual leave
- Employee assistance program
4d
Real Estate Development Mgr Data Center Supply Solutions (EMEA)
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- English
- AWS
- Analysis skills
Manager EMEA North, Infrastructure Energy Team
Amazon Energy Eoraip Limited —Dublin, County Dublin
- Full-time
- English
- Master's degree
- AWS
Workplace Technology Lead Solution Architect
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Computer Science
- System design
- Bachelor's degree
Senior Solution Consultant - French and/or Italian market
DocuSign —Dublin, County Dublin
- Sales
- English
- Presentation skills
Senior Success Architect - Service Cloud
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- English
- AI
Environmental Program Manager
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- English
11d
Financial Services Manager
Accenture —Dublin, County Dublin
- Full-time
- Project management
- Presentation skills
- Bachelor's degree
- Employee discount
Senior Civil Engineer , Data Centre Design Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AutoCAD
- Engineering
- Microsoft Office
CRM Developer
Glen Dimplex Group —Cloghran, County Dublin
- Full-time
- Azure
- Microsoft Outlook
- Computer Science
4d
Customer Success Manager
Pluralsight —Dublin, County Dublin
- Full-time
- In-person
- Annual leave
Product Specialist/Solution Architect
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- Master's degree
- JavaScript
Critical Infrastructure Fire Protection Engineer (Field Engineering), Data Center Engineering
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Forward Deployed Engineer III, GCC (French, German)
Google —Dublin, County Dublin
- €100,000–€103,000 a year
- Full-time
- Spanish
- Microsoft Excel
- Doctoral degree
Director, Product Management - Agentforce Contact Center
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- JavaScript
- No degree
Colo Physical Security Architect, Data Center Engineering, Colocation Regional Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Construction experience
AI Engineering Lead - Senior Manager - Data & AI - Technology Consulting - Advisory
PwC —Dublin, County Dublin
- Full-time
- Azure
- Research
- SQL
Physical Security Engineer (Design) , Data Center Engineering
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
SAP S/4 Supply Chain Functional Lead - Ireland
Infosys —Dublin, County Dublin
- Continuous improvement
- Communication skills

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Technical Account Manager, Enterprise Support, Strategic Industries, Energy

Amazon Web Services EMEA SARL (Irish Branch) -
Dublin, County Dublin

Apply Now

Job details

Full-time
12 days ago

Benefits

Employee assistance program

Qualifications

English
AWS
Distributed systems
Portuguese
Cloud computing
Leadership

Full job description

DESCRIPTION

At AWS Enterprise Support we’re looking for a Technical Account Manager (TAM), professionally fluent in Portuguese, to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking, Serverless and more. The TAM works with customers as a trusted advisor to enable their cloud journey and grow their knowledge of AWS cloud services and technologies to support their business goals.

As we continue to rapidly expand AWS’s Enterprise Support organization you’ll have plenty of opportunities to develop your technical, consulting, operational and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentor-ship and active support to achieve AWS certifications.

This role is within our Strategic Industries group, and specifically within the team looking after strategic accounts in the Energy and Utilities vertical.

The TAM is the centerpiece of value to our Enterprise Support customers, working alongside the broader dedicated account team. If you wish to be at the forefront of customer strategies and innovation, come join us!

Additional resources
https://aws.amazon.com/premiumsupport/plans/enterprise/
https://youtu.be/q45zIvD51Fg
https://www.youtube.com/watch?v=0cmOkLArdwY

Culture
We’re passionate about supporting the needs of our people and their family members.
Benefits include Healthcare, Employee Assistance Programs and Global Mobility opportunities.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Key job responsibilities

Develop trusting relationship with customers, understand their business needs / drivers, review service disruptions, provide monthly / quarterly metrics and assist with pre-launch planning
Utilize technical skills to solve difficult support issues and technical challenges
Understand operational parameters and troubleshooting process for customer issues and escalations
Advocate for customer needs to overcome adoption blockers and drive new feature development
Improve customer capabilities by running workshops, operations and architecture reviews
Ensure AWS environments remain operationally healthy whilst reducing costs and driving efficiencies to mitigate risks in customer operations plans and product adoption
Work with customers across all levels from developers through to C-Suite executives
Collaborate across multiple functions within AWS, such as: Solutions Architects, Business Developers, Professional Services Consultants, Global TAM teams and Sales Account Managers

About the team
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

BASIC QUALIFICATIONS

Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
Experience in technical engineering
Professional fluency in Portuguese and English

PREFERRED QUALIFICATIONS

Experience with AWS services or other cloud offerings
Experience in internal enterprise or external customer-facing environment as a technical lead

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

cloud support consultant jobs in dublin, d

Technical Account Manager, Enterprise Support, Strategic Industries, Energy

CRM Specialist

Real Estate Development Mgr Data Center Supply Solutions (EMEA)

Manager EMEA North, Infrastructure Energy Team

Workplace Technology Lead Solution Architect

Senior Solution Consultant - French and/or Italian market

Senior Success Architect - Service Cloud

Environmental Program Manager

Financial Services Manager

Senior Civil Engineer , Data Centre Design Engineering

CRM Developer

Customer Success Manager

Product Specialist/Solution Architect

Critical Infrastructure Fire Protection Engineer (Field Engineering), Data Center Engineering

Forward Deployed Engineer III, GCC (French, German)

Director, Product Management - Agentforce Contact Center

Colo Physical Security Architect, Data Center Engineering, Colocation Regional Engineering

AI Engineering Lead - Senior Manager - Data & AI - Technology Consulting - Advisory

Physical Security Engineer (Design) , Data Center Engineering

SAP S/4 Supply Chain Functional Lead - Ireland

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