Find Customer support coordinator Jobs in Dublin, D

Support & Care Coordinator - 6 Month Fixed Term
ALONE —Dublin, County Dublin
- €37,000 a year
- Administrative experience
- Analysis skills
- First Aid Certification
- Annual leave
- Employee assistance program
Quick apply
3h
Training and Administration Coordinator
JLL —Dublin, County Dublin
- No degree
- Data entry
- Organisational skills
Facilities Coordinator
Cushman & Wakefield —DUBLIN 18, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Global Contracts Coordinator
Parexel —Dublin, County Dublin
- Microsoft Excel
- Customer service
- English
5h
Warehouse Collections Coordinator
Furlong Flooring Ltd —Ballymount, County Dublin
- €15.54 an hour
- Full-time
- Customer service
- Forklift
- Supervising experience
- Employee assistance program
- Sick pay
Quick apply
7d
Senior Immigration Analyst
Fragomen —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Word
- Word processing
- Administrative experience
- Annual leave
- Employee assistance program
IT Business Analyst
Viatris —Northern Cross, County Dublin
- Full-time
- Bachelor's degree
- IT
- Communication skills
Building Operations Coordinator
JLL —Dublin, County Dublin
- Hospitality
- Word processing
- Maintenance
Event Program Coordinator - Dublin - 9 Month FTC
Algomarketing® —Dublin, County Dublin
- €200–€275 a day
- Hybrid work
- Project management
- Bachelor's degree
- Communication skills
Quick apply
Donor Care and Telemarketing Administrator - Temporary
Merchants Quay Ireland —Dublin, County Dublin
- €28,460–€31,700 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Junior Product Content Coordinator, IT & Digital
Brown Thomas Arnotts —Dublin, County Dublin
- Microsoft Excel
- No degree
- Communication skills
- Store discount
- Annual leave
5d
Retail Store Supervisor
Londis DCU —Glasnevin, County Dublin
- From €16.18 an hour
- Full-time
- Management
- Supervising experience
- Team management
- Employee assistance program
- Employee discount
Quick apply
9d
Relationship Manager/BIM Coordinator
Pinnacle Infotech —Dublin, County Dublin
- Full-time
- Sales
- Bachelor's degree
- No degree
Tech Events Coordinator - Dublin - 6 month FTC
Algomarketing® —Dublin, County Dublin
- Hybrid work
- Google Suite
- Sales
- Project management
Quick apply
Supply Chain Engineer
Intel —Leixlip, County Kildare
- €71,300–€133,900 a year
- Full-time
- Engineering
- Master's degree
- Project management
Christian Louboutin, Stock Controller, Part Time, Permanent
Brown Thomas Arnotts —Dublin, County Dublin
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Management
Health Care Assistant / Decontamination Technician
Beacon Hospital —Dublin, County Dublin
- Full-time
- Nursing
- Clinic
- No degree
Quick apply
BIM Coordinator
Tate Europe —Dublin, County Dublin
- Full-time
- CAD
- Engineering
- No degree
Quick apply
Sales/Admin Co
Chadwicks Group —Clondalkin, County Dublin
- Full-time
- Administrative experience
- No degree
- IT
- Sick pay
4d
Health Care Assistant - Inpatient Units
Beacon Hospital —Dublin, County Dublin
- Full-time
- Nursing
- Leaving certificate
- Clinic
Quick apply

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Support & Care Coordinator - 6 Month Fixed Term

ALONE -
Dublin, County Dublin

Quick apply

Job details

Fixed term
€37,000 a year
3 hours ago

Benefits

Bike to work scheme
Annual leave
Employee assistance program
Sick pay

Qualifications

Administrative experience
Analysis skills
First Aid Certification
Organisational skills
Manual handling
Communication skills

Full job description

Contract: Fixed Term – 6 month fixed term

Location: Richmond Place, located in Inchicore, Dublin 8

Salary: €37,000

This is an on-site role

ole Overview

The Support & Care Coordinator empowers Older People to live independently and age in place, by delivering Housing with Support, personalised support and wellbeing plans, and innovative assistive technology. Through practical and emotional support, seamless care coordination, and collaboration with local services, this role ensures tailored, proactive solutions that enhance quality of life and prevent crises.

This role will be based in our first Housing with Support Scheme, Richmond Place, located in Inchicore, Dublin 8. This is an onsite role.

Reporting Relationship

You will report directly to the Housing with Support Scheme Manager.

Responsibilities:

Support coordination, devising personalised support plans to address challenges and find solutions to enhance the older persons quality of life.
Build and sustain strong partnerships with healthcare, housing, social care, and community-based service providers, serving as the central communication hub to ensure integrated care and high-quality support delivery.
Conduct comprehensive assessments to identify and address the needs of Older People, resolving challenges and mitigating risks, while regularly monitoring and reviewing care plans to ensure they remain aligned with individual needs.
Monitor and manage key performance indicators (KPIs), striving to achieve SMART targets that maximize the reach and impact of support services for older people.
Proactively advocate for older people and identify and address potential issues through collaborative problem-solving.
Encourage multidisciplinary teamwork to identify and address potential challenges early.
Liaise with the older person’s healthcare provider, consultants, GPs and primary care teams to report concerns including health, functional, or cognitive decline.
Record keeping and report writing on ALONE’s CRM (Customer Relationship Management) database.
Implement and manage the distribution, installation, and responsiveness to technology that enhance older people's well-being and safety within their homes.
Ensure the safety and well-being of Older People by adhering to fire safety protocols and Health and Safety guidelines, monitoring and addressing potential risks in line with policy and procedure.
Take appropriate action in the event of emergencies and critical incidents, following processes and procedures as necessary.
Any other duties within the general requirements of the above that may be assigned

Essential Skills and Experience:

Patient Handling; Manual Handling; Basic First Aid desirable but not essential.
Minimum 1-2 year experience providing person-centered care and/or support.
Diploma, Certificate, or Degree in relevant areas of community, social care, or related fields, is desirable but not essential.
Demonstrate a keen interest in working with Older People and be committed to ALONE’s vision and mission, including ensuring that older people can age happily and securely at home and are strongly connected to their local communities.
Ability to maintain the highest standards of confidentiality, discretion, and respect.
Excellent communication skills (both written and verbal), and the ability to network and cooperate well with individuals, groups, and stakeholders, is essential.
Strong problem-solving and analytical skills, including the ability to adapt your practice to meet the evolving needs of Older People.
Strong administrative skills.
Good computer literacy, with experience of using case management systems, is desirable.#Excellent organisational skills, report writing, solution-focused skills and multi-tasking skills are desirable.
Excellent active listening skills.
A passion for providing a high quality of service is essential.

Extra Benefits:

Salary €37,000
Annual Salary Reviews
Pension Scheme - after 6 months’ probation successfully completed.
Time Off in Lieu
Death in Service - after 6 months’ probation successfully completed.
Travel Saver Schemes
Annual Leave -All full-time employees have 24 days annual leave which increases to 25 after 2 years in service.
Sick Pay Scheme -after 6 months’ probation successfully completed.
Bike to Work Scheme
HSF Partnership
Paid Maternity & Paternity Leave –Available to Employees after 12 Months of service.
Comprehensive Training & Development
Bespoke Induction Programmes
Progression Opportunities
Further Education Opportunities
Employee Assistance Programme -ALONE provides a 24hour support programme for all our Employee’s.
GP telephone Advice
Virtual Doctor
Private Prescription Service
6 structured Counselling/ Emotional Wellbeing Service
Legal Helpline

This role will close to applications on Tuesday July 28th

#SM

Quick apply

Refine Your Search

customer support coordinator jobs in dublin, d

Support & Care Coordinator - 6 Month Fixed Term

Training and Administration Coordinator

Facilities Coordinator

Global Contracts Coordinator

Warehouse Collections Coordinator

Senior Immigration Analyst

IT Business Analyst

Building Operations Coordinator

Event Program Coordinator - Dublin - 9 Month FTC

Donor Care and Telemarketing Administrator - Temporary

Junior Product Content Coordinator, IT & Digital

Retail Store Supervisor

Relationship Manager/BIM Coordinator

Tech Events Coordinator - Dublin - 6 month FTC

Supply Chain Engineer

Christian Louboutin, Stock Controller, Part Time, Permanent

Health Care Assistant / Decontamination Technician

BIM Coordinator

Sales/Admin Co

Health Care Assistant - Inpatient Units

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