Find Cloud administrator Jobs in Dublin, D

IT Support Engineer - Level 2
PFH Technology Group —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Free parking
Quick apply
Associate Systems Administrator
CarGurus —Dublin, County Dublin
- €38,000–€48,000 a year
- On call
- Communication skills
Information Security Technical Support
Tate Europe —Dublin, County Dublin
- Full-time
- Azure
- Customer service
- Windows
Quick apply
IT Coordinator
Jigsaw - The National Centre for Youth Mental Health . —Dublin, County Dublin
- €45,127–€64,811 a year
- Weekend availability
- Azure
- Computer Science
- Customer service
- Annual leave
5d
Senior Onboarding Specialist - French or Portuguese speaker
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- English
- Project management
SQL Database Administrator – Security & Risk
Azimut Holding —Dublin, County Dublin
- Azure
- English
- SQL
Salesforce Administrator
Trulioo —Dublin, County Dublin
- Full-time
- Hybrid work
- Sales
- Salesforce
- Analysis skills
- Annual leave
Cloud Engineer
Version 1 —Dublin, County Dublin
- €65,000–€75,000 a year
- Full-time
- Hybrid work
- Azure
- Oracle
- Computer Science
- Employee assistance program
- Employee discount
Quick apply
8d
Senior ICT Cloud & Security Engineer
PFH Technology Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
- Free parking
Quick apply
Site Reliability Engineering Manager, Security - Apple Services Engineering
Apple —Dublin, County Dublin
- Computer Science
- Java
- Master's degree
Cloud Security | Senior Associate | Cyber Security | Technology Consulting
PwC —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Master's degree
Customer Success Manager
Salesforce —Dublin, County Dublin
- Weekend availability
- Sales
- Salesforce
- No degree
Administrative Assistant 1 (contract)
Microsoft EMEA —DUBLIN 22, County Dublin
- €16 an hour
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Product Manager - Percona Monitoring and Management (Remote)
Percona —Dublin, County Dublin
- Full-time
- Remote
- English
- Linux
- AI
- Annual leave
12d
Senior Onboarding Specialist, Italian & English Speaking - Dev/Implementation
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- English
- Project management
CRM Specialist
CarTrawler —Dublin, County Dublin
- Hybrid work
- Marketing
- Analysis skills
- Bachelor's degree
- Annual leave
- Employee assistance program
10d
Principal Cloud & Kubernetes Engineer
InterSystems —Dublin, County Dublin
- Azure
- DevOps
- AWS
Senior Cyber Security Engineer
RTÉ —Dublin, County Dublin
- €62,633–€75,834 a year
- Hybrid work
- System design
- Analysis skills
- No degree
11d
Senior Cloud & Kubernetes Engineer
InterSystems —Dublin, County Dublin
- Azure
- DevOps
- AWS
Senior Cyber Security Engineer
Raidió Teilifís Éireann —Donnybrook, County Dublin
- €62,633–€75,834 a year
- Hybrid work
- System design
- Analysis skills
- No degree
11d

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IT Support Engineer - Level 2

PFH Technology Group -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking

Qualifications

Microsoft Powerpoint
Microsoft Excel
Azure
Microsoft Outlook
Japanese
Windows
Analysis skills
SharePoint
Communication skills
Active Directory
Intune

Full job description

Job Title: L1 / L2 Service Desk Technician

Location: Dublin 1, free parking

Contract Type: Permanent

Hybrid: 4 days on site, WFH on Fridays.

Working hours: 35 hours per week

Overview

We are seeking a skilled and customer-focused L1/L2 Service Desk Technician to deliver first- and second-line ICT support within an ITIL-aligned environment. This role is ideal for a proactive problem-solver with strong Microsoft 365 expertise and a passion for delivering excellent user support.

Key Responsibilities

Provide first and second line IT support, ensuring high levels of first-time resolution
Log and track incidents via the PFH client ticketing system in line with ITIL processes
Troubleshoot, resolve, and escalate technical issues as required
Own and manage problem tickets, identifying root causes and implementing fixes
Respond to and manage security alerts and incidents
Work closely with internal teams and third-party vendors to resolve issues
Maintain and update knowledge base articles, SOPs, and runbooks
Manage IT hardware and software assets
Support continuous service improvement initiatives

Essential Requirements

ITIL Foundation Certification (v4 minimum)
Strong experience in ITIL-based Service Desk environments (Incident, Problem, Change Management)
Proven troubleshooting, triage, and escalation skills
Excellent communication skills with a customer-first approach
Ability to work effectively as part of a team environment

Technical Skills & Experience

Windows 11 deployment and support
Microsoft 365 (Outlook, Teams, OneDrive, SharePoint, Word, Excel, PowerPoint)
Entra ID / Active Directory
Intune Endpoint Management and patching (incl. Azure Update Manager)
Microsoft Defender (Vulnerability Management & XDR)
Microsoft Teams & Teams Rooms
Experience managing security incidents and alerts

Desirable Certifications

Microsoft Endpoint Administrator Associate (MD-102 / MD-100)
Microsoft Security, Compliance & Identity Fundamentals (SC-900)
(Candidates working towards certification will be considered; certification must be achieved by contract start date)

Cybersecurity Awareness

Strong knowledge of:
- Phishing and social engineering risks
- Identity & Access Management (IAM)
- Multi-Factor Authentication (MFA)
- Zero Trust principles

What We’re Looking For

Strong problem-solving and analytical skills
Excellent communication and interpersonal abilities
A proactive, solutions-driven mindset
Commitment to high-quality customer service

Apply Now

If you’re passionate about IT support and want to work in a dynamic, customer-focused environment, we’d love to hear from you.

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.

We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation, race, religion, or any other legally protected status.

We are committed to ensuring that individuals with disabilities or access needs are provided with reasonable accommodation during the recruitment process, to perform essential job functions, and to access the full benefits of employment. Please contact us if you require accommodation at any stage.

IND1

Quick apply

Refine Your Search

cloud administrator jobs in dublin, d

IT Support Engineer - Level 2

Associate Systems Administrator

Information Security Technical Support

IT Coordinator

Senior Onboarding Specialist - French or Portuguese speaker

SQL Database Administrator – Security & Risk

Salesforce Administrator

Cloud Engineer

Senior ICT Cloud & Security Engineer

Site Reliability Engineering Manager, Security - Apple Services Engineering

Cloud Security | Senior Associate | Cyber Security | Technology Consulting

Customer Success Manager

Administrative Assistant 1 (contract)

Product Manager - Percona Monitoring and Management (Remote)

Senior Onboarding Specialist, Italian & English Speaking - Dev/Implementation

CRM Specialist

Principal Cloud & Kubernetes Engineer

Senior Cyber Security Engineer

Senior Cloud & Kubernetes Engineer

Senior Cyber Security Engineer

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