Find Energy advisor Jobs in Dublin, D

Service Delivery Manager (gn)
Hansen Technologies —Dublin, County Dublin
- Full-time
- Agile
- AI
- Communication skills
Pharmacy Healthcare Advisor - Allcare Collis
Allcare Pharmacy —Dublin 07, County Dublin
- Part-time
- Management
- Communication skills
Quick apply
6h
Associate Brand and Customer Manager
MSD —Leopardstown, County Dublin
- Full-time
- Hybrid work
- Business
- Communication skills
- Marketing
1d
Deputy Client Account Manager - Water
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- No degree
- Contracts
Advisory Consultant - Procurement
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- Construction experience
- Communication skills
Retail Advisor - Full Time (Liffey Valley)
Vodafone —Dublin, County Dublin
- Full-time
- Sales
- Customer service
- No degree
13d
Retail Artist
Charlotte Tilbury —Dublin, County Dublin
- Sales
- Gym membership
Quick apply
Senior Document Controller
Turner & Townsend —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Business
Quick apply
Service Cloud Account Executive
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
Client Services Accountant
Apex Group —Dublin, County Dublin
- Full-time
- Presentation skills
- No degree
- Mentoring
Finance Business Partner
Entegro —Dublin, County Dublin
- Analysis skills
- No degree
- Budgeting
- Annual leave
- Work from home
Head of Procurement
Sisk —Dublin, County Dublin
- Full-time
- No degree
- Construction experience
- Business
- Annual leave
Delivery Advisor - Dublin
Tesla —DUBLIN 22, County Dublin
- Full-time
- Communication skills
Head of Energy Customer Solutions (ECS) Finance Business Partner
SSE —Dublin, County Dublin
- €80,700–€160,100 a year
- Full-time
- Gym membership
2d
Project Development Manager
Vestas —Dublin, County Dublin
- Full-time
- Engineering
- English
- Project management
Commercial Project Director – Data Centre Projects (Ireland & Europe)
Turner & Townsend —Dublin, County Dublin
- Full-time
- Hybrid work
- Bachelor's degree
- Contracts
- Construction Management
Quick apply
Senior Contract Administrator
Turner & Townsend —Dublin, County Dublin
- Full-time
- Contracts
- Annual leave
Quick apply
Product Specialist/Solution Architect
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- Master's degree
- JavaScript
Client Services Accountant – Structured Finance
Apex Group —Dublin, County Dublin
- Full-time
- Presentation skills
- No degree
- Mentoring
13d
Senior Fund Accountant
SEI Investments —Dublin, County Dublin
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Annual leave

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Service Delivery Manager (gn)

Hansen Technologies -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Agile
SaaS
AI
Communication skills

Full job description

About Hansen
Hansen Technologies is a global provider of software and services for the energy, utilities, and communications industries. We enable customers in over 80 countries to deliver critical services through reliable SaaS platforms, combining deep domain expertise with long-term partnership thinking. Our culture is built on collaboration, accountability, and continuous improvement, empowering teams to deliver real impact at scale.

Role Purpose
Based onsite in Dublin and working within a global delivery organization, this senior role is accountable for the delivery of SaaS Run Services and associated projects for a Tier 1 utilities customer. You act as Hansen’s senior onsite representative, ensuring strong service performance, delivery execution, and customer outcomes while driving the expansion of Hansen’s footprint within the account. You operate at the intersection of customer leadership, delivery oversight, and commercial alignment, working closely with executive stakeholders and global Hansen teams.

Role Impact
This role directly shapes customer satisfaction, service stability, and commercial growth within a strategic Tier 1 account. You ensure reliable delivery of critical SaaS services, strengthen executive-level customer relationships, and enable expansion opportunities through trusted advisory and delivery credibility. Your work improves operational stability, reduces delivery risk, and ensures alignment between customer expectations and Hansen’s global delivery organization.

Key Responsibilities

You lead the onsite customer relationship, acting as trusted advisor to operational and executive stakeholders, ensuring alignment between customer objectives and Hansen delivery capabilities.
You oversee service performance, SLA adherence, and delivery execution across run services and ongoing change initiatives.
You coordinate onboarding, releases, upgrades, and production changes in collaboration with offshore delivery teams.
You manage customer governance, including service reviews, QBRs, reporting, and escalation management, ensuring transparency on performance, risks, and value delivered.
You support and influence commercial activities such as renewals, change requests, and expansion opportunities, working closely with commercial and legal stakeholders.
You act as onsite delivery lead for assigned projects and enhancements, managing scope, risks, dependencies, and execution through to successful delivery.
You represent Hansen in customer forums, steering committees, and operational meetings, ensuring clear communication and timely decision-making.
You drive continuous improvement by monitoring service performance, maintaining account health visibility, and ensuring issues are resolved effectively across global teams. You support coordination between onsite and offshore teams and ensure smooth collaboration across time zones.

Essential Competencies

You bring strong experience in customer-facing roles such as Customer Success, Service Delivery, Consulting, or Account Management within complex SaaS or enterprise environments.
You have operated in senior roles with exposure to Tier 1 customers and executive stakeholders.
You understand SaaS delivery models, SLAs, and cloud-based operations, and are able to translate technical topics into business impact.
You combine strong commercial awareness with delivery discipline and are comfortable managing escalations, governance processes, and multi-stakeholder environments.
You have experience working across global teams and are confident operating independently onsite while coordinating distributed delivery organisations.
You bring strong communication skills, analytical thinking, and the ability to manage complex delivery environments under pressure. Experience in the energy or utilities sector is a strong advantage.

Preferred Skills

Experience in SaaS environments with high availability or Tier 1 service requirements.
Knowledge of Agile delivery methods and enterprise delivery governance.
Experience with AI or automation tools to improve delivery efficiency.
Background in the utilities or energy industry.

Why join Hansen
We offer competitive compensation, strong benefits, meaningful work-life balance, and a collaborative environment where your contributions have immediate impact. Details of our compensation and benefits package are shared transparently during the hiring process.

Diversity Statement
We are committed to building an inclusive, equitable, and diverse workplace. We welcome applications from all backgrounds, experiences, and perspectives and encourage candidates to apply even if they do not meet every requirement.

Apply Now

Refine Your Search

energy advisor jobs in dublin, d

Service Delivery Manager (gn)

Pharmacy Healthcare Advisor - Allcare Collis

Associate Brand and Customer Manager

Deputy Client Account Manager - Water

Advisory Consultant - Procurement

Retail Advisor - Full Time (Liffey Valley)

Retail Artist

Senior Document Controller

Service Cloud Account Executive

Client Services Accountant

Finance Business Partner

Head of Procurement

Delivery Advisor - Dublin

Head of Energy Customer Solutions (ECS) Finance Business Partner

Project Development Manager

Commercial Project Director – Data Centre Projects (Ireland & Europe)

Senior Contract Administrator

Product Specialist/Solution Architect

Client Services Accountant – Structured Finance

Senior Fund Accountant

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