Find Resources manager Jobs in Cork, C

Customer Success Manager
Trend Micro —Cork, County Cork
- Full-time
- English
- Analysis skills
- AI
Senior Accountant - Statutory
Itron —Cork, County Cork
- €60,000–€70,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Oracle
Senior Payroll Coordinator
Itron —Cork, County Cork
- €60,000–€65,000 a year
- Overtime
- Microsoft Excel
- Finance
- Accounting
1d
Marketing Manager
Castlemartyr Resort —Cork, County Cork
- Weekend availability
- Hospitality
- Sales
- English
Quick apply
EHS Manager
PepsiCo —Cork, County Cork
- Engineering
- Master's degree
- Bachelor's degree
Department Manager
Decathlon UK —Cork, County Cork
- €33,000 a year
- Weekend availability
- Microsoft Excel
- Sales
- Analysis skills
- Free parking
- Profit sharing
3d
Health and Safety Officer | Clerical Officer Grade VII
Mercy University Hospital —Cork, County Cork
- €60,613–€78,795 a year
- Full-time
- Acute care
- Management
- No degree
Quick apply
8d
Project Manager
IPS-Integrated Project Services —Cork, County Cork
- Full-time
- Engineering
- Bachelor's degree
- Manufacturing
DUoS Billing Manager - Finance
ESB —Wilton, County Cork
- €71,000–€84,000 a year
- Full-time
- No degree
- Accounting
11d
Senior Planning/Scheduler Manager - Energy and Infrastructure Sector
Mace —Cork, County Cork
- Full-time
- Hybrid work
- Microsoft Excel
- Engineering
- Microsoft Office
IT Project Manager
G MASS —Cork, County Cork
- Hybrid work
- Computer Science
- English
- Analysis skills
Quick apply
Fire Investigator - Ireland
Jensen Hughes —Cork, County Cork
- Remote
- Research
- Analysis skills
- Communication skills
Quick apply
Assistant Manager, Douglas Court S/C, Co. Cork.
Carraig Donn —Cork, County Cork
- Weekend availability
- Customer service
- Retail management
- Leadership
- Employee assistance program
- Employee discount
Quick apply
Business Development Director – Munster
Ardonagh Europe —Little Island, County Cork
- Customer service
- Business development
- No degree
Civil Project Manager
Glanua —Cork, County Cork
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Fuel card
- Annual leave
Quick apply
QC In Process People Team Leader
GE HEALTHCARE —Cork, County Cork
- No degree
- Leadership
- Communication skills
- Annual leave
Project Manager - Energy
Turner & Townsend —Cork, County Cork
- Full-time
- Engineering
- Project management
- Construction experience
Quick apply
Manager, Support Engineering
Wiz, Inc. —Cork, County Cork
- Remote
- Azure
- Computer Science
- Engineering
Quick apply
SAP Supply Chain and Logistics Manager
Cognex Corporation —Cork, County Cork
- Full-time
- Engineering
- Bachelor's degree
- Continuous improvement
IT Portfolio Delivery Manager
Synergy Flavors —Cork, County Cork
- Full-time
- IT
- Leadership
- Communication skills

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Customer Success Manager

Trend Micro -
Cork, County Cork

Apply Now

Job details

Full-time

Qualifications

English
Analysis skills
SaaS
AI
Communication skills
German
Negotiation

Full job description

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.

At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.

AI Fearlessly.

Location: Germany / Cork

The Customer Success Manager (CSM) is accountable for the post-sale customer journey, from onboarding through adoption, value realization, and expansion. You will orchestrate cross-functional resources to ensure customers achieve measurable outcomes, drive product consumption, and grow with our platform.

The CSM blends customer advocacy with commercial acumen, using data to prioritize actions that improve retention (GRR), expansion (NRR), and overall customer health. This role requires managing a large portfolio of customers, with a primary focus on scaling Commercial and Volume Enterprise customers through a mix of direct touch and digital engagements.

Key Responsibilities:

Onboarding & Time-to-Value: Lead internal handover, run customer kickoffs, define objectives, success criteria, risks, and roles, and accelerate first value.
Adoption & Outcome Delivery: Guide customers on technical best-practice deployments, conduct proactive health checks, remove blockers, and increase feature adoption and consumption.
Success Planning: Build and maintain customer Success Plans, ensuring progress and risks are visible in the CSM platform.
Customer Value Reviews: Conduct data-driven usage and executive value reviews, tying platform value to business outcomes and identifying expansion opportunities.
Advocacy & Escalation Management: Act as the customer’s internal advocate, coordinating Sales, Professional Services, Support, Product, and Operations to resolve issues efficiently.
Expansion: Identify growth opportunities based on proven adoption and existing platform or security gaps.
Churn Prevention: Proactively identify and manage high-risk accounts to minimize churn.
Partner Collaboration (where applicable): Align with partners on onboarding, adoption, and services delivery.
Documentation & Communication: Maintain accurate meeting notes, actions, risks, and decisions in the CSM tool and provide clear updates to account teams.

You Have – Qualifications:

Experience: 3+ years in Customer Success, Services, Systems Sales Engineering, or Support within enterprise software or cybersecurity, with a proven record of driving adoption and outcomes.
Languages: Fluent in German and English.
Technical Foundation: Strong technical background, ideally in cybersecurity; experience with SaaS and on-prem environments, networking, operating systems, security concepts (EDR/XDR), and troubleshooting; certifications are a plus.
Commercial & Analytical Skills: Comfortable working with consumption and value metrics and translating insights into expansion recommendations.
Communication: Excellent written and verbal skills; confident facilitating executive discussions and handling escalations.
Tools: Experience with customer success platforms (e.g., Gainsight, Planhat), CRM systems, and collaboration tools (e.g., Teams).
AI Fluency: Ability to leverage AI tools and insights to personalize engagement, predict churn, and recommend next-best actions at scale.

You Are – Behaviors & Competencies:

Customer-Centric & Relationship-Driven: Builds trust with key stakeholders and advocates effectively for customer success.
Ownership-Oriented: Balances customer needs with commercial objectives in a dynamic environment.
Resilient, Proactive & Adaptable: Self-motivated and able to manage priorities independently under pressure.
Independent & Organized: Highly structured, with strong documentation and tracking discipline.
Collaborative Influencer: Works cross-functionally and influences outcomes across diverse teams.
Exceptional Communicator: Skilled in negotiation, mediation, and leading discussions during critical situations.
Critical Thinker: Navigates complex customer environments, anticipates challenges, and drives solutions.
A can-do attitude, strong work ethic, and passion for the cybersecurity industry are essential for success in this role.

At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. We like to have fun while taking our culture seriously. We are an equal opportunity employer and are committed to this regardless of race, colour, religion, sex, nationality, age, citizenship, sexual orientation, marital status, gender identity or veteran status. We do not allow discrimination or harassment of any kind.

Apply Now

Refine Your Search

resources manager jobs in cork, c

Customer Success Manager

Senior Accountant - Statutory

Senior Payroll Coordinator

Marketing Manager

EHS Manager

Department Manager

Health and Safety Officer | Clerical Officer Grade VII

Project Manager

DUoS Billing Manager - Finance

Senior Planning/Scheduler Manager - Energy and Infrastructure Sector

IT Project Manager

Fire Investigator - Ireland

Assistant Manager, Douglas Court S/C, Co. Cork.

Business Development Director – Munster

Civil Project Manager

QC In Process People Team Leader

Project Manager - Energy

Manager, Support Engineering

SAP Supply Chain and Logistics Manager

IT Portfolio Delivery Manager

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