Find Hardware solutions engineer Jobs in Dublin, D

Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B)
Dell Technologies —Dublin, County Dublin
- Full-time
- Customer service
- Windows
- Analysis skills
6h
Network Field Technician - European Travel
EOS —Dublin, County Dublin
- English
- Communication skills
- Time management
Quick apply
7d
IT Systems Engineer - Active Directory
PlayStation Global —Dublin, County Dublin
- On call
- Computer Science
- Bachelor's degree
- No degree
Quick apply
22h
Quality Assurance Engineer
Innalabs —DUBLIN 15, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Onsite Engineer
Apogee Corp —Dublin, County Dublin
- Call to connect
- Engineering
- No degree
- In-person
- Employee assistance program
12d
Data Center Operations Engineer - Dublin
TikTok —Dublin, County Dublin
- On call
- Computer Science
- No degree
- Scripting
Data Center Facility Manager, Operation, IT and support Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Electrical Engineering
Sr. Manufacturing Engineer - Quality, Hardware Engineering - Manufacturing
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Master's degree
- AWS
- Project management
Sr. Manufacturing Engineer - Process Quality, Hardware Engineering - Manufacturing
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Master's degree
- AWS
- Project management
Software Engineer - Frontend/Full Stack
Sony Interactive Entertainment —Dublin, County Dublin
- €69,500–€104,300 a year
- Hybrid work
- Computer Science
- Java
- AWS
- Wellness program
- Annual leave
Software Engineer - Frontend/Full Stack
PlayStation Global —Dublin, County Dublin
- €69,500–€104,300 a year
- Computer Science
- Java
- AWS
Quick apply
Senior Support Engineer - Dublin
OpenAI —Dublin, County Dublin
- Full-time
- Computer Science
- Bachelor's degree
- Scripting
- Relocation assistance
- Annual leave
Sr.Manufacturing Engineer - OnSite, Hardware Engineering - Manufacturing
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Master's degree
- AWS
- Project management
German-Speaking Technical Support Engineer - Elastic Cloud Storage
Dell Technologies —Dublin, County Dublin
- Weekend availability
- Customer service
- English
- Windows
Field Service Technician Mechatronic Ireland & UK
Körber AG —Dublin, County Dublin
- English
- No degree
- Mechanical knowledge
Senior Android Developer - Nenagh based
Expleo —Dublin, County Dublin
- Azure
- Computer Science
- Java
Senior Systems Engineer
Innalabs —DUBLIN 15, County Dublin
- Full-time
- Engineering
- Data analysis skills
- System design
- Free parking
- Annual leave
Quick apply
Software Engineer III, WAN Core, Network Engineering
Google —Dublin, County Dublin
- €100,000–€102,000 a year
- Full-time
- Software troubleshooting
- System design
- Bachelor's degree
Product Lifecycle Mechanical Engineer, Data Center Mechanical Solutions
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Systems Applications Engineer
Analog Devices —Glasnevin, County Dublin
- Full-time
- System design
- Master's degree
- Analysis skills

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Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B)

Dell Technologies -
Dublin, County Dublin

Apply Now

Job details

Full-time
6 hours ago

Qualifications

Microsoft Windows Server
Operating systems
SAS
Customer service
Windows
DHCP
Analysis skills
Continuous improvement
Ubuntu
DNS
Linux
TCP/IP
Communication skills
CompTIA A+

Full job description

Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B)

At Dell Technologies, world-class service doesn’t end when our customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – no matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we will analyze it, identify the cause, recommend a solution and document the problem.

Join us as a Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B) on our Dell’s Compute Technical Support team in Ireland to do the best work of your career and make a profound social impact.

What you'll achieve
Our team is part of Dell's Compute Technical Support organization, providing enterprise-level (B2B) support for PowerEdge Rack&Tower, and Modular (MX series) server platforms. The Technical Support Engineer will serve as the first point of contact for business customers, diagnosing and resolving hardware and software issues across the PowerEdge portfolio. Day-to-day, the engineer will manage inbound cases, perform remote troubleshooting using Dell diagnostic tools, coordinate parts dispatches, and ensure timely resolution within SLA commitments. This role is ideal for someone passionate about enterprise infrastructure and delivering exceptional support to business-critical environments.

You will:

Diagnose and resolve hardware and software issues on Dell PowerEdge Rack, Tower, and Modular (MX) server platforms for enterprise B2B customers via phone, chat, and remote sessions
Utilize Dell diagnostic tools including iDRAC, Lifecycle Controller, SupportAssist Enterprise, and Dell online diagnostics to identify root cause and drive resolution
Manage case workload effectively, ensuring all customer interactions are documented accurately and resolved within defined SLA/service contract commitments (ProSupport, ProSupport Plus, Basic)
Coordinate parts dispatch and field engineers when on-site hardware replacement is required, ensuring correct part identification and timely resolution
Collaborate with escalation teams (L2/L3 engineering) and cross-functional groups to resolve complex issues and contribute to knowledge base documentation for continuous improvement

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:

Essential Requirements

Foundational understanding of server hardware architecture – processors, memory (DIMMs), hard drives (SAS/SATA/NVMe), RAID controllers (PERC), power supplies, and cooling systems
Basic knowledge of server operating systems including Windows Server and Linux distributions (RHEL, SLES, or Ubuntu Server)
Understanding of networking fundamentals (TCP/IP, DNS, DHCP, NIC configuration) as they relate to server connectivity and management interfaces
Strong analytical and troubleshooting skills with a structured, methodical approach to problem-solving
Excellent communication and customer service skills with the ability to manage expectations in a professional B2B enterprise environment

Desirable Requirements

Hands-on experience or familiarity with Dell PowerEdge platforms, iDRAC, OpenManage Enterprise, or Dell Modular (MX) infrastructure including chassis management (OME-Modular)
Relevant industry certifications such as CompTIA Server+, CompTIA A+, Dell Certified (DCA/DCE), or Microsoft/Linux certifications – or prior experience in a data center, server, or enterprise technical support role

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Apply Now

Refine Your Search

hardware solutions engineer jobs in dublin, d

Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B)

Network Field Technician - European Travel

IT Systems Engineer - Active Directory

Quality Assurance Engineer

Onsite Engineer

Data Center Operations Engineer - Dublin

Data Center Facility Manager, Operation, IT and support Engineering

Sr. Manufacturing Engineer - Quality, Hardware Engineering - Manufacturing

Sr. Manufacturing Engineer - Process Quality, Hardware Engineering - Manufacturing

Software Engineer - Frontend/Full Stack

Software Engineer - Frontend/Full Stack

Senior Support Engineer - Dublin

Sr.Manufacturing Engineer - OnSite, Hardware Engineering - Manufacturing

German-Speaking Technical Support Engineer - Elastic Cloud Storage

Field Service Technician Mechatronic Ireland & UK

Senior Android Developer - Nenagh based

Senior Systems Engineer

Software Engineer III, WAN Core, Network Engineering

Product Lifecycle Mechanical Engineer, Data Center Mechanical Solutions

Systems Applications Engineer

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