Find Senior success architect service cloud Jobs in Damastown County Dublin

Senior Cloud Support Engineer
Crusoe —Dublin, County Dublin
- Full-time
- Azure
- Management
- Computer Science
Quick apply
Data Architect - Microsoft Fabric
Version 1 —Dublin, County Dublin
- €75,000–€95,000 a year
- Full-time
- Hybrid work
- Oracle
- AWS
- Analytics
- Employee assistance program
- Employee discount
Quick apply
Health & Safety Engineer Construction, AWS Data Centers
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Office
- Master's degree
- AWS
Senior Network Development Engineer, GCNA
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- C++
- Bachelor's degree
Head of Architecture and Engineering Operations
EXL Service —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Computer Science
Data Architect
Version 1 —Dublin, County Dublin
- €80,000–€95,000 a year
- Full-time
- Hybrid work
- Azure
- Oracle
- AWS
- Employee assistance program
- Employee discount
Quick apply
Senior Cloud Engineer
Sprinklr —Dublin, County Dublin
- Full-time
- Azure
- Management
- Social media management
- Annual leave
Senior Landscape Architect
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- AutoCAD
- Microsoft Office
- Master's degree
VMware Senior Consultant - NSX
Triangle Computer Services —Dublin, County Dublin
- AWS
- Scripting
- Linux
UKI Technology Consulting- Cyber Security Architect, Senior Manager/ Manager
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Gym membership
11d
Digital Asset Platform Engineering Team Lead - SVP
Citi —Dublin, County Dublin
- €119,760–€179,640 a year
- Full-time
- Computer Science
- Engineering
- System design
4d
DevOps Engineer, Charles River Development, Senior Associate
State Street —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- DevOps
2d
Senior Success Architect- Health and life Sciences Industry
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- English
- Communication skills
FS Technology Consulting - AI and Data - Data Engineer - Senior Consultant - Dublin
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Azure
- Computer Science
- Java
- Gym membership
11d
Senior Consultant - Networking & Security
Triangle Computer Services —Dublin, County Dublin
- Scripting
- Linux
- In-person
Sr. Software Engineer (Distributed Systems)
Workday —Dublin, County Dublin
- €96,000–€144,000 a year
- Full-time
- DevOps
- Java
- AWS
AI & Data - Data Architect - Senior Manager
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Computer Science
- Data analysis skills
- Master's degree
- Gym membership
1d
Senior Architect, Global Engineering Strategy
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AutoCAD
- Engineering
- Maintenance
Forward Deployed Engineer
Salesforce —Dublin, County Dublin
- Full-time
- Computer Science
- Salesforce
- Java
Manager III, Solutions Architecture, Cross Industry, Ireland, AGS UKI
Amazon Web Services EMEA SARL (Irish Branch) —Dublin, County Dublin
- Full-time
- Azure
- AWS
- Software development

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Senior Cloud Support Engineer

Crusoe -
Dublin, County Dublin

Quick apply

Job details

Full-time

Benefits

Private dental insurance

Qualifications

Azure
Management
Node.js
Computer Science
Kubernetes
Customer service
Git
Google Cloud Platform
AWS
Bachelor's degree
Terraform
Scripting
Linux
Communication skills
Information Technology

Full job description

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.

We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.

We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.

If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.

About This Role:

Crusoe Cloud is revolutionizing high-performance computing by offering sustainable, low-cost GPU compute power. As a Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and computational biology. You will be the primary point of contact for technical support, ensuring our customers can seamlessly utilize Crusoe Cloud to achieve their goals. This role directly impacts Crusoe's mission by enabling our customers to accelerate their research and development, contributing to a more sustainable future. You will be involved in exciting projects, working with cutting-edge technologies and collaborating with a talented team to solve complex challenges. The ideal candidate is a highly motivated and experienced technical professional with a passion for customer success, a deep understanding of cloud technologies, and a commitment to Crusoe's values. This is a full-time position.

What You’ll Be Working On:

Customer Support: Provide exceptional technical support to customers via Zendesk, meeting SLAs and maintaining high CSAT (95%+).
On-Call Rotation: Participate in a 24/7 on-call rotation to ensure timely resolution of critical issues.
Troubleshooting: Diagnose and resolve issues related to VMs, hardware failures, and scaling tests using CLI and internal tools.
Alert Triage and Maintenance: Manage alert triage, prepare for maintenance windows, and conduct node delivery testing.
Collaboration: Work closely with SRE, Networking, and Storage teams from initial triage to root cause analysis (RCA) delivery.
Global Teamwork: Adhere to global team collaboration and handoff processes for ticketing and on-call procedures.
Knowledge Sharing: Develop onboarding/training materials, knowledge base documentation, and standard operating procedures (SOPs).

What You’ll Bring to the Team:

Education/Experience: Bachelor's degree in IT, Computer Science, Engineering, or a related field, or 4+ years of equivalent technical experience.
Linux Proficiency: Strong command-line interface (CLI) skills in Linux environments.
Version Control: Proficiency with Git for code management and collaboration.
Customer Support Experience: 5+ years of experience in a customer support role, ideally within cloud, storage, or networking environments.
Cloud Technologies: Experience with container orchestration (e.g., Kubernetes), workload management (e.g., Slurm, Terraform), and monitoring tools (e.g., Grafana).
Public Cloud Knowledge: Familiarity with other public cloud platforms (e.g., AWS, Azure, GCP).
Communication Skills: Excellent communication and customer service skills, including the ability to prioritize competing escalations.
HPC Knowledge: Understanding of HPC technologies such as Infiniband, RDMA, RoCE, and Software Defined Networking (SDN).

Bonus Points:

Certifications: CKA, CKAD, CKS, KCNA, AWS Machine Learning - Specialty, Data Analytics - Specialty, Solutions Architect - Professional, Developer - Associate, NVIDIA AI Infrastructure and Operations, Generative AI and LLMs, Generative AI Multi-modal, Infiniband, Linux Foundation IT Associate, System Administrator.
Cloud Expertise: Deep understanding of specific cloud platforms and services.
Automation Skills: Experience with automation tools and scripting languages.
Problem-Solving Abilities: Demonstrated ability to analyze complex technical issues and develop effective solutions.
Collaboration and Mentorship: Proven ability to mentor, train, and onboard colleagues.
Passion for Sustainability: A strong interest in contributing to a more sustainable future through technology.

Benefits:

Crusoe also offers a competitive benefits package designed to support financial security, health, and overall well-being, including pension contributions, private health and dental insurance, income protection, life assurance and more.

Compensation:

Compensation will be paid as salary or hourly. Compensation to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Quick apply

Refine Your Search

senior success architect service cloud jobs in damastown county dublin

Senior Cloud Support Engineer

Data Architect - Microsoft Fabric

Health & Safety Engineer Construction, AWS Data Centers

Senior Network Development Engineer, GCNA

Head of Architecture and Engineering Operations

Data Architect

Senior Cloud Engineer

Senior Landscape Architect

VMware Senior Consultant - NSX

UKI Technology Consulting- Cyber Security Architect, Senior Manager/ Manager

Digital Asset Platform Engineering Team Lead - SVP

DevOps Engineer, Charles River Development, Senior Associate

Senior Success Architect- Health and life Sciences Industry

FS Technology Consulting - AI and Data - Data Engineer - Senior Consultant - Dublin

Senior Consultant - Networking & Security

Sr. Software Engineer (Distributed Systems)

AI & Data - Data Architect - Senior Manager

Senior Architect, Global Engineering Strategy

Forward Deployed Engineer

Manager III, Solutions Architecture, Cross Industry, Ireland, AGS UKI

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