Find Customer success executive Jobs in Dublin County Dublin

Client Engagement & Operations Lead
Capgemini —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Specialist, Premium Support (French/English)
Airbnb —Dublin, County Dublin
- €45,000 a year
- Weekend availability
- Remote
- Hospitality
- Google Suite
- Management
Quick apply
Account Executive - Global Payroll - Central and Eastern Europe
Rippling —DUBLIN 2, County Dublin
- Full-time
- Sales
- English
Client Engagement & Operations Lead
Sogeti —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Dealing and Client Services AVP – Transfer Agency
BNP Paribas —Dublin, County Dublin
- Full-time
- Microsoft Office
- Accounting
- Business
- Annual leave
Executive Assistance
Guidewire Software —Dublin, County Dublin
- Full-time
- English
- Administrative experience
- Project management
Customer and Business Transformation - Insurance Sector - Manager
PwC —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- AWS
- Life insurance
FS Business Consulting - Strategy and Operations Transformation - Senior Consultant - Dublin
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
- Gym membership
Sales Development Representative, EMEA
Clio —Dublin, County Dublin
- €66,300–€89,700 a year
- Full-time
- Sales
- Organisational skills
- Communication skills
Head of Aviation KYC Onboarding Premium Services
BNP Paribas —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Graduate Sales Executive (Benelux Market)
Revolut —Dublin, County Dublin
- Full-time
- Remote
- English
- No degree
- Communication skills
Emerging Account Executive - UKI
Okta —Dublin, County Dublin
- €88,000–€120,000 a year
- Bachelor's degree
- In-person
- Communication skills
- Annual leave
Account Executive, Mid-Market Sales, Google Customer Solutions (German Market)
Google —Dublin, County Dublin
- €98,000–€101,000 a year
- Full-time
- Sales
- English
- Business development
Account Executive, SMB - Benelux Market
DocuSign —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
Senior Executive Assistant
Codex —DUBLIN 11, County Dublin
- Part-time
- Hybrid work
- In-person
- Communication skills
- Annual leave
Quick apply
Senior Account Executive - ISVs - EMEA
Microsoft —Dublin, County Dublin
- €92,300–€151,400 a year
- Full-time
- Sales
- Marketing
- Business development
Sales Executive
HERMEQ —Dublin, County Dublin
- €35,000–€39,000 a year
- Full-time
- Sales
- Leadership
- Negotiation
Quick apply
Account Executive, EMEA
ProcessUnity —DUBLIN 1, County Dublin
- Full-time
- CRM software
- Sales
- Microsoft Office
- Annual leave
Sales Executive
Charles Hurst Dublin —Dublin, County Dublin
- €70,000 a year
- Full-time
- Sales
- No degree
- Communication skills
- Annual leave
- Gym membership
Quick apply
11d
Customer Retention Sales Executive
PrepayPower —Sandyford, County Dublin
- €32,000–€34,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- No degree
- Annual leave
- Employee assistance program
Quick apply
11d

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Client Engagement & Operations Lead

Capgemini -
Dublin, County Dublin

Apply Now

Job details

Permanent

Qualifications

Microsoft Powerpoint
Microsoft Excel
Visio
Microsoft Office
ServiceNow
Communication skills

Full job description

At Sogeti, we believe the best is inside every one of us. Whether you are early in your career or at the top of your game, we’ll encourage you to fulfill your potential to be better. Through our shared passion for technology, our entrepreneurial culture , and our focus on continuous learning, we’ll provide everything you need to do your best work and become the best you can be.

YOUR ROLE

We are seeking a Client Engagement & Operations Lead to serve as the primary representative of the organization at the client location, acting as the bridge between client stakeholders and the global delivery team (majority in India). This role is responsible for managing client relationships, ensuring delivery alignment, and driving high-quality communication and governance across the engagement.

You will play a key role in representing delivery outcomes, shaping the operational narrative, and ensuring client feedback is translated into actionable improvements across teams.

Key responsibilities of the role:

Act as the trusted representative and primary point of contact for client stakeholders.
Build strong relationships and maintain alignment on priorities, expectations, and delivery outcomes.
Represent delivery performance and insights in governance meetings, operational reviews, and leadership discussions.
Partner closely with offshore and cross-functional teams to ensure consistent execution, quality, and SLA adherence.
Communicate client expectations, priorities, and feedback to delivery teams and ensure appropriate follow-through.
Provide visibility into operational performance, risks, and improvement opportunities.
Translate operational insights into clear, impactful narratives for client leadership.
Deliver structured and effective presentations in governance forums and executive discussions.
Ensure reporting reflects business impact and meaningful outcomes, not just operational metrics.
Manage escalations and risks proactively, ensuring timely resolution and transparency with stakeholders.
Identify opportunities to enhance processes, improve service delivery, and strengthen overall engagement.
Foster a culture of ownership, accountability, and continuous improvement across delivery teams.

YOUR PROFILE

Strong client relationship and stakeholder management capability.
Exceptional communication, presentation, and storytelling skills.
Ability to bridge client expectations with global delivery execution.
Strong problem-solving, risk management, and decision-making ability.
Experience working within global delivery or offshore operating models.
Experience in client-facing roles within service delivery, operations, or consulting environments.
Proven ability to manage senior stakeholder communication and governance forums.
Strong experience with Microsoft Office Suite – Excel, PowerPoint, Visio, etc.
Experience in Licensing, KYC, Customer Vetting related fields is a big plus
Experience working or managing the teams using ticketing tools (ServiceNow, CRM, IcM, etc.) is a plus
Prior Microsoft experience in the similar domain would be preferred.

WHAT YOU’LL LOVE ABOUT WORKING HERE?

Craft your own career path through continuous learning and personal growth
Our commitment to maintain high ethical standards ensuring Diversity, Sustainability and Inclusion in our business practises
Be a part of our professional communities role framework which promotes professional growth, career development and enhances Sogeti’s capabilities across different domains

Sogeti Ireland is an equal opportunity employer. We promote equality and dignity in all aspects of recruitment and employment, and all offers of employment and promotions are made on the basis of performance, competence and ability.

We embrace the value of diversity within Sogeti and the entrepreneurial spirit of our people. If you’re looking to join a company with a proven track record of success and that deeply values its people, Sogeti Ireland offers the opportunity for you to grow and advance.

Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, and smarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud and application development, all driven by AI, data and automation.

Apply Now

Refine Your Search

customer success executive jobs in dublin county dublin

Client Engagement & Operations Lead

Specialist, Premium Support (French/English)

Account Executive - Global Payroll - Central and Eastern Europe

Client Engagement & Operations Lead

Dealing and Client Services AVP – Transfer Agency

Executive Assistance

Customer and Business Transformation - Insurance Sector - Manager

FS Business Consulting - Strategy and Operations Transformation - Senior Consultant - Dublin

Sales Development Representative, EMEA

Head of Aviation KYC Onboarding Premium Services

Graduate Sales Executive (Benelux Market)

Emerging Account Executive - UKI

Account Executive, Mid-Market Sales, Google Customer Solutions (German Market)

Account Executive, SMB - Benelux Market

Senior Executive Assistant

Senior Account Executive - ISVs - EMEA

Sales Executive

Account Executive, EMEA

Sales Executive

Customer Retention Sales Executive

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