Find Senior retention lead Jobs in Dublin 3 County Dublin

Senior CRM Specialist
Grandstand —Dublin, County Dublin
- Remote
- No degree
- Organisational skills
- AI
- Gym membership
Quick apply
Group Commercial Director
Fielding Global —Swords, County Dublin
- €70,063.66–€183,324.38 a year
- Full-time
- Contracts
- Leadership
- Communication skills
Quick apply
Senior HR Advisor, Escalations
Rippling —DUBLIN 2, County Dublin
- Full-time
- Analysis skills
- Human resources
- Communication skills
Senior Product Manager
Optum —Dublin, County Dublin
- Full-time
- Product management
- Leadership
- Analytics
2d
Regional Sales Manager – Dublin/Leinster
Dingle Distillery —Dublin, County Dublin
- €45,000 a year
- Full-time
- Hospitality
- Management
- Marketing
- Wellness program
- Employee discount
Quick apply
HR Manager (4.5 days per week)
Davenham Switchgear Limited —Clondalkin, County Dublin
- €65,000–€72,000 a year
- Full-time
- Oracle
- Human resources
- Recruiting
- Free parking
- Annual leave
Quick apply
Head of Sales
Chadwicks Group —Dublin, County Dublin
- Full-time
- Sales
- Microsoft Office
- Analysis skills
- Sick pay
Senior Product Manager – Reporting & Visualisation
Kitman Labs —Dublin, County Dublin
- Full-time
- Hybrid work
- Research
- AI
- Leadership
Account Manager - EMEA / North America
SoftCo —Dublin, County Dublin
- Full-time
- Hybrid work
- Oracle
- Salesforce
- ERP systems
Quick apply
Regional Sales Director
Tractian Technologies —Dublin, County Dublin
- Full-time
- Sales
- Manufacturing
- Leadership
- Annual leave
Key Account Manager 'FMCG INDUSTRY'
Ampersand —Clondalkin, County Dublin
- Full-time
- Microsoft Excel
- Marketing
- English
- Work from home
- Employee discount
Quick apply
3d
Senior Oracle ERP Service Delivery Manager
Version 1 —Dublin, County Dublin
- €70,000–€75,000 a year
- Full-time
- Hybrid work
- Oracle
- ERP systems
- AWS
Quick apply
Product Manager
Kitman Labs —Dublin, County Dublin
- Full-time
- Hybrid work
- AI
- Communication skills
- Analytics
Head of Sales and Distribution, GI
Zurich Insurance —Dublin, County Dublin
- Part-time
- Sales
- Marketing
- Analysis skills
8d
HR Sr. Risk & Compliance Program Manager
eBay Inc. —Dublin, County Dublin
- Full-time
- Google Suite
- No degree
- Human resources
Health Technology Director - Health Consulting - Advisory
PwC —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- Communication skills
People Business Partner
Paymentology —Dublin, County Dublin
- Full-time
- Remote
- Human resources
- Leadership
- Communication skills
Data Governance Manager
Cover-More —Blanchardstown, County Dublin
- €100,000 a year
- Full-time
- Continuous improvement
- Communication skills
- Employee assistance program
Quick apply
Commercial Sales Manager
Allianz —Dublin, County Dublin
- Full-time
- Hybrid work
- No degree
- AI
- Leadership
VP Client Success & Experience
Paymentology —Dublin, County Dublin
- Remote
- Computer Science
- Bachelor's degree
- AI
9d

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Senior CRM Specialist

Grandstand -
Dublin, County Dublin

Quick apply

Job details

Benefits

Company events
Gym membership

Qualifications

Power BI
CSS
Tableau
Customer segmentation
Organisational skills
AI
Communication skills
Marketing
HTML

Full job description

Grandstand (Nasdaq: GRSD) is the intelligence layer of sports, gaming and entertainment. We build the brands people trust, the data our partners depend on, and the technology this industry runs on with exceptional people, not shortcuts.

OpticOdds delivers enterprise-grade data infrastructure to B2B partners worldwide, while OddsJam and RotoWire put that same real-time intelligence directly into the hands of consumers. On the gaming and entertainment side, our portfolio includes some of the biggest names in the space: Gambling.com, Casinos.com, Spotlight.Vegas, and WhichBingo.co.uk. Our flagship sites reach millions of consumers every month.

We're the first, and only, U.S. publicly traded company of our kind, and the first company to win EGR's Affiliate of the Year three times. We hold every hire to the same five standards: Taste, Agency, Speed, Craft, Responsibility.

As a Senior CRM Specialist, you will play a pivotal role in driving the commercial success of our CRM programme. You'll take ownership of customer journey optimisation, testing, segmentation and automation across multiple brands and international markets, ensuring every communication is designed to maximise engagement, retention and revenue.

Working closely with Commercial, Product, Data and Operations teams, you'll identify opportunities to improve customer lifecycle marketing, build sophisticated automated journeys and continually optimise performance through data-driven decision making.

This role is ideal for someone who is commercially minded, highly analytical and naturally curious, someone who enjoys solving problems, learning new technologies quickly and taking ownership of delivering measurable business results.

Responsibilities

Take ownership of CRM performance across all customer communications, continually identifying opportunities to increase engagement, conversion, retention and overall revenue.
Lead the CRM testing roadmap, developing a culture of continuous experimentation through A/B and multivariate testing across customer journeys, content, timing, segmentation and personalisation.
Own and evolve customer segmentation strategies, ensuring every communication reaches the right customer at the right time using behavioural, transactional and lifecycle data.
Continuously analyse journey performance, proactively identifying opportunities to optimise automations, improve customer experience and maximise commercial return.
Take responsibility for identifying new CRM opportunities independently, bringing forward ideas backed by data and seeing them through to implementation.
Design, build and optimise automated customer lifecycle journeys across acquisition, onboarding, engagement, retention and reactivation.
Develop dynamic and personalised CRM campaigns across Email, SMS, Push Notifications and emerging engagement channels.
Partner with Commercial, Product, Data and Operations teams to ensure CRM activity supports wider business objectives and revenue targets.
Build and optimise landing pages that support CRM campaigns and improve conversion performance.
Monitor campaign performance and produce regular reporting with clear commercial insights and recommendations.
Maintain excellent database hygiene, customer segmentation and GDPR compliance.
Leverage AI-powered tools to accelerate campaign creation, reporting, analysis and personalisation while maintaining high editorial standards.
Stay informed on emerging CRM technologies, AI capabilities and industry best practices, recommending new approaches that improve team performance.
Support and mentor junior CRM team members while promoting best practices across the wider business.

Requirements

Essential

4+ years' experience in CRM, Lifecycle Marketing or Marketing Automation.
Proven experience delivering measurable commercial growth through CRM optimisation and customer lifecycle marketing.
Strong experience building and managing complex automated customer journeys.
Excellent understanding of customer segmentation, personalisation and lifecycle marketing.
Experience leading structured testing programmes and using data to drive commercial decisions.
Highly analytical with the ability to identify opportunities independently and take ownership through to delivery.
A proactive, self-starting mindset with excellent problem-solving skills and a willingness to learn quickly in a fast-moving environment.
Confident working autonomously, researching solutions and driving projects forward with minimal supervision.
Excellent communication and stakeholder management skills.
Strong organisational skills with the ability to manage multiple brands and priorities simultaneously.

Desirable

Previous experience within the online gambling, sports betting or affiliate marketing industry, with a proven track record of delivering successful CRM initiatives.
Hands-on experience using Bloomreach Engagement.
Experience with HTML/CSS for email development.
Experience using reporting platforms such as Tableau, Power BI or Looker.
Experience leveraging AI-assisted tools to improve CRM production, reporting and customer personalisation.

What You'll Bring

We're looking for someone who doesn't wait to be told what to do.

You'll be naturally curious, commercially minded and constantly looking for ways to improve performance. You'll enjoy digging into data, finding opportunities others have missed and taking ownership of delivering measurable results. You're someone who learns quickly, thrives on solving problems independently and is comfortable challenging the status quo in pursuit of better customer experiences and stronger commercial outcomes.

You'll be equally comfortable collaborating with stakeholders across the business or rolling up your sleeves to build, test and optimise campaigns yourself.

Perks & Benefits

Comprehensive private Healthcare Insurance
Flexible work environment and home office available
Home office allowance
Gym & Leisure Allowance
All the hardware and software you need to be successful
Regular company events and social outings, activities, Spot Awards and a Monthly Social Club
Access to courses for Personal and Career Development
Company Paid Volunteer Day

Quick apply

Refine Your Search

senior retention lead jobs in dublin 3 county dublin

Senior CRM Specialist

Group Commercial Director

Senior HR Advisor, Escalations

Senior Product Manager

Regional Sales Manager – Dublin/Leinster

HR Manager (4.5 days per week)

Head of Sales

Senior Product Manager – Reporting & Visualisation

Account Manager - EMEA / North America

Regional Sales Director

Key Account Manager 'FMCG INDUSTRY'

Senior Oracle ERP Service Delivery Manager

Product Manager

Head of Sales and Distribution, GI

HR Sr. Risk & Compliance Program Manager

Health Technology Director - Health Consulting - Advisory

People Business Partner

Data Governance Manager

Commercial Sales Manager

VP Client Success & Experience

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