Job Ref: DAL5537
Branch: The Samuel Hotel
Location: The Samuel Hotel
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Posted date: 28/07/2026
Closing date: 15/08/2026
Assistant Front Office Manager
Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you along the way.
We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group!
Benefits
- Free employee meals on duty
- 50% Off FB in all properties
- €/£60 employee rate on rooms for all Dalata owned hotels
- 30% off the Friends Family rate
- Extra AL day for every year worked (5 extra days to a maximum of 5 days)
- Employee Assistance Programme.
- Cycle to Work Scheme/Transport Schemes
- Pension access (Ask your HR Manager for local pension information)
- Development Opportunities through our Dalata Academy- support your career journey
- Staff Appreciation Initiatives, Fun Team Building Activities and regular charity events
Your Job
- Ensure that all guests receive a genuine, warm, friendly, and courteous welcome upon arrival and throughout their stay from all departmental staff.
- Assist in efficiently and effectively managing front office operations.
- Collaborate with the management team to maintain strong team morale at all times.
- Monitor all front office cash transactions, including float and till procedures, ensuring compliance with company policy.
- Ensure the front desk is adequately staffed at all times and anticipate the need for additional coverage, especially during busy periods.
- Familiarize departmental staff with sales and promotional principles and actively promote all hotel outlets.
- Communicate and collaborate with the Accommodation Manager/Supervisor regarding room status, VIP guests, and allocations.
What You’ll Need
- A minimum of two years of experience in a hotel reception
- Excellent organizational skills, with the ability to oversee and delegate work to others.
- A warm, friendly, and approachable personality when interacting with both staff and guests.
- The ability to work independently as well as part of a team
About Us
Dalata Hotel Group – We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany the Netherlands, and we’ll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.
Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.
Dalata Hotel Group is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.
We are situated in the heart of Dublin and conveniently served by public transport with Busáras (Central bus station), Connolly Rail Station and Dart services all only a 10-minute walk away.
Additionally, the red line Luas tram stops right outside. Dublin Airport is only 17mins or 13kms away with buses stopping nearby at Custom House Quay. And The Samuel, our hotel near 3 Arena, is less than 10 minutes from the prominent music and entertainment venue.
