Find Technical support servicenow Jobs in Dublin County Dublin

IT Airport Engineer - Dublin Airport
ESP Global Services Limited —Swords, County Dublin
- €33,000 a year
- Weekend availability
- Inventory control
- Windows
- No degree
Quick apply
Senior Account Executive - AI Software Sales & professional services
MaxAccelerate —Dublin, County Dublin
- Full-time
- Remote
- Oracle
- Sales
- Salesforce
Quick apply
ServiceNow System Architect
Capgemini Sogeti —Dublin, County Dublin
- English
- Leadership
- Communication skills
Lead Software Engineer - ServiceNow
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Engineering
- Bachelor's degree
- JavaScript
1d
ServiceNow System Architect
Capgemini —Dublin, County Dublin
- English
- Leadership
- Communication skills
Program Manager, Cyber Resilience (f/m/d)
Digital Realty —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Business
- Communication skills
Network Engineer
Abbott Laboratories —Dublin, County Dublin
- Full-time
- Computer Science
- Bachelor's degree
- No degree
10d
Field Operations Lead
Indra Sistemas S.A —Santry, County Dublin
- €34,134.19–€90,314.49 a year
- Weekend availability
- Hybrid work
- Maintenance
- Microsoft Office
- Analysis skills
- Employee assistance program
Quick apply
ServiceNow System Architect
Sogeti —Dublin, County Dublin
- English
- Leadership
- Communication skills
Platform Engineering Manager - Cloud & Architecture (IRE)
Inizio —Dublin, County Dublin
- Azure
- Computer Science
- Engineering
2h
Head of Product Management LIMS / LIS Clinical Diagnostics
Eurofins —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Continuous improvement
Quick apply
5d
Sr Information Security Analyst
ServiceNow —DUBLIN 2, County Dublin
- Weekend availability
- Hybrid work
- Azure
- Computer Science
- Java
Quick apply
Technology Operational Readiness Lead – Drug Product Manufacturing
PM Group —Dublin, County Dublin
- Manufacturing
- Leadership
- Communication skills
Advisory Presales Solution Consultant - Ireland
ServiceNow —DUBLIN 2, County Dublin
- Full-time
- Sales
- Marketing
- English
Quick apply
Privileged Access Management Engineer
American International Group UK Limited, Ireland Branch & AIG Europe S.A. (Ireland Branch) —DUBLIN 1, County Dublin
- Full-time
- Azure
- Oracle
- Windows
Quick apply
Field Operations Lead
Indra Group UK & Ireland —Dublin, County Dublin
- Weekend availability
- Hybrid work
- Microsoft Office
- Analysis skills
- Recruiting
Quick apply
Senior Sales Compensation Analyst
DocuSign —Dublin, County Dublin
- Sales
- Microsoft Office
- Finance
ServiceNow Architect
Uniphar PLC —DUBLIN 24, County Dublin
- Full-time
- JavaScript
- Scripting
- Communication skills
Quick apply
IT Support Engineer
ING —Dublin, County Dublin
- Hybrid work
- Azure
- English
- Windows
- Annual leave
2d
Desktop Support Engineer Networking
Teleperformance —Dublin, County Dublin
- Weekend availability
- Google Suite
- Azure
- Microsoft Outlook
4d

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IT Airport Engineer - Dublin Airport

ESP Global Services Limited -
Swords, County Dublin

Quick apply

Job details

Fixed term
€33,000 a year

Qualifications

Inventory control
Windows
ServiceNow
Communication skills

Full job description

Airport Engineer – Passenger Processing Systems

Location: Dublin Airport, Ireland
Contract Duration: Multiple 6-Month Fixed-Term Contracts available, commencing September 2026, with potential conversion to permanent employment
Salary: €33,000 per annum plus shift allowance €6K (Pro-Rated)
Hours: Rotational shift pattern covering 24x7 airport operation

About ESP Global Services

ESP Global Services is a leading global provider of technology support and managed services, delivering critical IT and infrastructure solutions across multiple industries worldwide.

We are seeking Airport Engineers to join our dedicated on-site team at Dublin Airport, supporting passenger processing technologies that are essential to airport and airline operations. This is an exciting opportunity to work in a fast-paced, operationally critical environment where technology availability directly impacts the passenger journey.

About the Role

As an Airport Engineer, you will provide first-line technical support, maintenance and operational assistance for passenger processing systems across the airport estate. You will be responsible for ensuring that passenger check-in, self-service kiosk and automated bag-drop technologies remain fully operational and available to support airport operations.

Working within a dedicated engineering team, you will diagnose and resolve hardware issues, perform preventative maintenance, support installations and upgrades, manage spare parts inventories and maintain accurate asset records.

Key Responsibilities

Provide first-line technical support for passenger processing systems, including:
- Common Use Passenger Processing Systems (CUPPS)
- Common Use Self-Service (CUSS) Kiosks
- Self-Service Bag Drop (SSBD) equipment
Diagnose and resolve hardware faults, equipment failures and peripheral issues.
Perform preventative maintenance, inspections and cleaning activities to maximise equipment availability.
Replace and repair hardware components and field-replaceable units.
Respond to incidents, service requests and operational alerts through the designated IT Service Management (ITSM) platform.
Support equipment installations, moves, additions and changes (IMAC activities).
Maintain accurate records of all supported equipment, including asset tags, serial numbers, locations, hardware changes, warranty information and maintenance history within the Configuration Management Database (CMDB), asset management and service management systems.
Ensure all equipment moves, additions, changes, repairs and replacements are accurately recorded and traceable throughout the asset lifecycle.
Manage spare parts inventory, warranty returns and stock control processes.
Work closely with airport operations, service desk and technical support teams to maintain agreed service levels.
Support continuous improvement initiatives and operational readiness across the airport environment.

Skills & Experience

Essential

Previous experience in a desktop support, field engineering, hardware support or technical maintenance role.
Strong hardware troubleshooting and break-fix experience.
Experience supporting Windows-based devices, printers, scanners, touchscreens or self-service technologies.
Experience using ServiceNow and/or other IT Service Management (ITSM) platforms.
Experience working within ticket-driven support environments and to service level agreements (SLAs).
Ability to work independently in a customer-facing operational environment.
Strong communication, organisational and problem-solving skills.
Full driving licence and ability to travel between airport locations where required.

Desirable Only

Experience within an airport, aviation, transport or other operationally critical environment.
Experience supporting kiosks, passenger processing systems or self-service technologies.
Experience maintaining IT asset inventories, equipment records and Configuration Management Databases (CMDBs).
Experience supporting asset lifecycle management and inventory control processes.
Previous airside operational experience.

Shift Pattern

This role forms part of a dedicated engineering team providing support across a 24x7 airport operation. Candidates must be flexible to work a rotating shift pattern, including days, nights, weekends and public holidays, as required to maintain service coverage and operational resilience.

Security & Airside Requirements

Due to airport security and airside access requirements, all successful candidates must be capable of obtaining and maintaining an airport security pass.

Applicants must be able to provide a fully verifiable five-year employment, education and address history. Any significant unexplained gaps, or periods that cannot be satisfactorily evidenced through references or supporting documentation, may affect eligibility for airport security clearance and airside access approval.

What We Offer

Annual Salary of €33,000 plus shift allowance (pro-rated)
Comprehensive product and technical training.
Opportunity to work within one of Ireland's busiest and most dynamic operational environments.
Experience supporting business-critical passenger processing technologies.
Opportunity to work alongside a dedicated team of airport technology professionals.
Exposure to airport operations, infrastructure and passenger-facing technologies.
Potential contract extension opportunities based on business requirements and performance.

If you are a customer-focused engineer who enjoys solving technical problems in fast-paced operational environments and wants to play a key role in keeping passengers moving, we would like to hear from you.

ESP Global Services is an equal opportunities employer and welcomes applications from all suitably qualified candidates.

Quick apply

Refine Your Search

technical support servicenow jobs in dublin county dublin

IT Airport Engineer - Dublin Airport

Senior Account Executive - AI Software Sales & professional services

ServiceNow System Architect

Lead Software Engineer - ServiceNow

ServiceNow System Architect

Program Manager, Cyber Resilience (f/m/d)

Network Engineer

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ServiceNow System Architect

Platform Engineering Manager - Cloud & Architecture (IRE)

Head of Product Management LIMS / LIS Clinical Diagnostics

Sr Information Security Analyst

Technology Operational Readiness Lead – Drug Product Manufacturing

Advisory Presales Solution Consultant - Ireland

Privileged Access Management Engineer

Field Operations Lead

Senior Sales Compensation Analyst

ServiceNow Architect

IT Support Engineer

Desktop Support Engineer Networking

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