Find Handling product engineer Jobs in Dublin, D

Customer Experience Engineer
Microsoft —Dublin, County Dublin
- €63,400–€130,000 a year
- Full-time
- Azure
- Computer Science
- Engineering
3d
Project Engineer
Johnson Controls —Dublin, County Dublin
- English
- Continuous improvement
- HVAC
Software Development Engineer in Test (SDET)
Fiserv —Dublin, County Dublin
- Full-time
- Java
- AWS
- Software development
Software Engineer - Associate - ServiceNow
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- System design
- Scripting
- Agile
1h
Sr. SDE, Workforce Solutions (WS)
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- System design
- Java
AI & Intelligent Automation Consultant (Retail Banking)
NTT Ltd —Dublin, County Dublin
- Full-time
- Hybrid work
- Mentoring
- AI
- Leadership
Health and Safety Manager , Data Center Health and Safety
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Excel
- SQL
- AWS
Hardware Desk Engineer
Lanas Healthcare Technology Ltd —DUBLIN 24, County Dublin
- Azure
- SQL
- Patient care
- Annual leave
- Employee assistance program
Quick apply
4d
Manager - Technical Support
Sprinklr —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Management
- Social media management
- Annual leave
1d
People Technology Integration Engineer (Workday)
PlayStation Global —Dublin, County Dublin
- €57,900–€86,900 a year
- Agile
- Communication skills
Quick apply
WIFI Optimization Coordinator- Sky
Actavo —Dublin, County Dublin
- €14.75 an hour
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
- Referral programme
8d
Software Engineer - Agentic AI & API Platform
Workday —Dublin, County Dublin
- €72,000–€108,000 a year
- Full-time
- Computer Science
- AWS
- Bachelor's degree
Logistics & Implementation Engineer
Inflight Dublin —Dublin, County Dublin
- €37,000 a year
- Full-time
- Microsoft Office
- Bachelor's degree
- JavaScript
Quick apply
5d
Lead Software Engineer
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Oracle
- Java
- SQL
Engineering Technician (Shifts) - Electrical, Data Cetner Engineering Operations
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Maintenance
- Microsoft Office
- AWS
Founding Full-Stack (Flutter and Java) Engineer
Grand Intelligence —Dublin, County Dublin
- Full-time
- Hybrid work
- Java
- AWS
- AI
Quick apply
Technical Product Manager - (Clinical Integrations) - Ireland
Heidi —Dublin, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- EMR systems
- Work from home
Lead Software Engineer - Workforce Experience Technology (Backend, AWS)
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- System design
- Java
- AWS
Lead Infrastructure Engineer (Workplace Solutions)
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Azure
- Windows
- Java
10d
Software Engineer III - Python
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- System design
- AWS
- Agile
10d

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Customer Experience Engineer

Microsoft -
Dublin, County Dublin

Apply Now

Job details

Full-time
€63,400–€130,000 a year
3 days ago

Qualifications

Azure
Computer Science
Kubernetes
Engineering
PaaS
Bachelor's degree
IaaS
Information Technology

Full job description

Overview

Collaborate with brilliant minds who challenge, inspire, and elevate each other to new heights. As a Customer Experience Engineer joining Azure Engineering Operations, you will work alongside a team that is customer-obsessed and driven by problem solving. Here, you will work on the latest Artificial Intelligence technologies and engage deeply with enterprise customers, giving you opportunities to influence both cloud strategy and product road maps by partnering directly with engineering teams. Innovation is at the heart of what we do, and you will create solutions to resolve complex engineering problems while surrounded by passionate professionals who believe that extraordinary support is vital to customer success.

In this role, you will orchestrate deep engagements in incident management, support, and enablement, amplifying the customer voice throughout our own team and the Cloud + Artificial Intelligence organization. You will have the unique ability to innovate ways to scale insights and solutions across our broad customer base, helping to shape the Quality vision for Azure. Diversity and inclusion are central to how we operate, empowering you to work authentically and achieve your career aspirations.

At Microsoft, our mission to empower every person and every organization on the planet to achieve more guides how we partner with customers to deliver trusted, impactful solutions. With a growth‑mindset culture, we innovate responsibly and measure success by shared progress, people, teams, and customers. Join us to do meaningful work that changes the world and helps shape what’s next for everyone.

Responsibilities

Conduct health checks to ensure customer environments are optimized and configured for deployment, and provide guidance on understanding and implementing new software updates and releases.
Serve as a connecting point and escalate specific customer issues to the appropriate teams, handling escalations from support or field teams and conducting root-cause analysis to ensure resolution.
Collaborate with product and business groups to understand customer product experiences and identify gaps, acting as the voice of the customer to inform future improvements.
Partner with internal teams such as program managers, software engineers, and customer service support to review, unblock, and resolve incidents and deliver solutions back to customers.
Gather feedback from customers and partners to identify feature and knowledge gaps, share best practices, and implement new features or tools to improve the Microsoft Azure experience.

Qualifications

Required/Minimum Qualifications

Bachelor's Degree Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND sufficient years of experience in technology industry, cloud, technical support, and/or customer experience engineering OR equivalent experience.

Preferred Qualifications

Proven years of customer facing experience.
Demonstrated experience supporting and troubleshooting enterprise-scale, mission-critical applications in a technology environment.
Proven customer-facing experience with a focus on resolving complex technical issues and driving successful outcomes.
Hands-on expertise in cloud technologies, particularly Azure Infrastructure (IaaS), Kubernetes, Data & Analytics, and Platform Services (PaaS).
Experience with on-call support, incident management, and service reliability in cloud environments.
Customer-focused mindset with a passion for delivering good customer experiences.
Growth mindset with the ability to quickly learn new technologies and adapt in a fast-paced environment.
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

Customer Experience Engineering IC3 - The typical base pay range for this role across Ireland is € 63,400.00 - € 105,700.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/ireland-corporate-pay.html

Customer Experience Engineering IC4 - The typical base pay range for this role across Ireland is € 77,400.00 - € 130,000.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/ireland-corporate-pay.html

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.

Apply Now

Refine Your Search

handling product engineer jobs in dublin, d

Customer Experience Engineer

Project Engineer

Software Development Engineer in Test (SDET)

Software Engineer - Associate - ServiceNow

Sr. SDE, Workforce Solutions (WS)

AI & Intelligent Automation Consultant (Retail Banking)

Health and Safety Manager , Data Center Health and Safety

Hardware Desk Engineer

Manager - Technical Support

People Technology Integration Engineer (Workday)

WIFI Optimization Coordinator- Sky

Software Engineer - Agentic AI & API Platform

Logistics & Implementation Engineer

Lead Software Engineer

Engineering Technician (Shifts) - Electrical, Data Cetner Engineering Operations

Founding Full-Stack (Flutter and Java) Engineer

Technical Product Manager - (Clinical Integrations) - Ireland

Lead Software Engineer - Workforce Experience Technology (Backend, AWS)

Lead Infrastructure Engineer (Workplace Solutions)

Software Engineer III - Python

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