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Operations Coordinator

COATEK WINDOW FILMS
Arklow, County Wicklow

Quick apply

Job details

Permanent | Full-time
2 days ago

Benefits

Employee assistance program
On-site parking

Qualifications

Operations management
Schedule management
Profit and loss
Analysis skills
Organisational skills
Communication skills
Time management

Full job description

Operations Coordinator:

Coatek currently has an excellent opportunity for an experienced Operations Coordinator to join our team, based in our office in Arklow, Co. Wicklow.

This is a key role within the business, responsible for coordinating day-to-day operational activities and supporting the effective and efficient planning of production and installation schedules. The successful candidate will help ensure that projects and installations are delivered on time, within budget, and to the highest standard of quality and customer service.

The role will involve working closely with our sales, design, production, project management, finance and installation teams, as well as external contractors, to ensure smooth day-to-day operations, strong communication, accurate information and the efficient use of resources.

About the Role

The Operations Coordinator will be responsible for coordinating weekly and daily installation schedules, supporting production planning, booking subcontractors, assisting installers and ensuring that operational capacity is planned effectively.

The successful candidate will act as a central point of communication between departments, helping to identify and resolve operational issues, maintain accurate records, monitor progress and ensure that teams have the information and resources required to complete their work efficiently.

This role would suit a commercially focused individual who has a strong track record in efficiency, coordinating teams and delivering excellent results for both the customer and the business.

The ideal candidate will understand how scheduling, production planning, resource allocation, installer performance and effective operational coordination impact profitability and overall business performance.

Key Responsibilities

Responsibilities will include, but are not limited to:

Managing and coordinating weekly and daily production and installation schedules
Supporting the day-to-day coordination of operational activities across the business
Acting as a key point of contact between sales, production, operations, finance, installation teams and external contractors
Monitoring the progress of projects, production requirements and installations, escalating delays or operational issues where necessary
Liaising with, booking and coordinating subcontractors
Organising and renewing installer tickets, certifications, insurance details and compliance documentation
Maintaining regular communication with operations, production, sales, project management, finance, installation and scheduling teams
Ensuring installation activities are completed on time, within budget and in line with agreed quality standards
Overseeing and managing the performance of external contractors
Ensuring installation crews are utilised in the most efficient, lean and profitable manner
Working closely with production and sales teams to maximise internal capacity and support realistic project timelines
Coordinating labour, materials, equipment and other resources required for scheduled works
Ensuring relevant teams receive accurate and timely job information, project updates and schedule changes
Liaising with on-site teams and project managers to reduce waste, eliminate errors and support excellent customer service
Identifying operational bottlenecks, scheduling conflicts and resource constraints and helping to implement practical solutions
Managing installer performance and supporting the wider installation team
Supporting clients, installers, subcontractors and internal teams with queries and day-to-day operational tasks
Maintaining accurate operational records, schedules, project information and internal systems
Supporting the preparation of operational reports, performance information and management updates
Working closely with the finance team to ensure reporting, job information, contractor costs and project records are accurate and up to date
Monitoring operational performance against agreed timelines, budgets and service standards
Supporting continuous improvement initiatives aimed at increasing efficiency, reducing waste and improving customer service
Assisting with the development and implementation of operational procedures and processes
Ensuring operational activities are carried out in accordance with company procedures, health and safety requirements and compliance standards
Supporting the management team with operational priorities and business improvement initiatives

The Ideal Candidate

The successful candidate will be:

A strong planner and coordinator with excellent organisational skills
Commercially aware, with an understanding of how operational performance impacts profit and loss
An excellent communicator who can present information clearly, accurately and professionally
Confident coordinating multiple teams, departments, contractors and competing priorities
A capable team leader and collaborative team player
Proactive and comfortable taking ownership of day-to-day operational issues
Reliable, respectful, responsible and hardworking
Comfortable working in a fast-paced and changing operational environment
Calm under pressure and able to make practical decisions when schedules or priorities change
Focused on improving efficiency, reducing waste and delivering strong customer service
Highly accurate, with strong attention to detail
Solutions-focused, with a practical and organised approach to problem-solving

Required Skills and Experience

Three or more years’ proven experience in operations coordination, scheduling management, operations planning, project coordination or a similar role
A minimum of two years’ experience managing or coordinating schedules
Excellent communication, planning, organisation and analytical skills
Strong time management and prioritisation skills
Experience working in a fast-paced operational environment
Ability to coordinate multiple teams, contractors, projects and schedules at the same time
Strong attention to detail and problem-solving ability
Experience maintaining accurate operational records, reports and documentation
Ability to identify potential delays, risks and resource issues and take appropriate action
Confidence using scheduling systems, spreadsheets and general office software
Ability to work independently while maintaining strong communication with the wider team

Preferred Experience

Experience in any of the following sectors would be an advantage:

Signage
Print
Fit-out
Construction
Installations
Manufacturing
Production planning
Project coordination
Field service operations
Logistics or resource planning

Benefits:

Employee assistance program
On-site parking

Experience:

Schedule management: 2 years (preferred)
Operations management: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

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