GET TO KNOW US
At Brown Thomas Arnotts, we are Reinventing Retail. Our purpose is to enrich our customer’s lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. We are one business with two iconic brands, bringing exciting experience to life through our digital and physical destinations. Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
KNOW THE ROLE
Working in a dynamic cross-functional environment, the successful candidate will be responsible for developing, implementing and executing engaging, brand-building social content across multiple channels. By inspiring, entertaining and engaging our customers, you will play a key role in growing the Brown Thomas Arnotts brand and supporting category divisions including womenswear, menswear, beauty, accessories, shoes and home.
Reporting to the Senior Social Media Manager, the successful candidate will see themselves as both a social media specialist and content creator who enjoys working in a fast-paced, results-driven environment where exceptional customer experience is the focus. This is a fixed-term contract covering maternity leave.
Key Responsibilities:
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Work closely with the Senior Social Media Manager to deliver social-first content that grows our online communities, drives engagement and supports business objectives
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Create engaging still and video content across social media channels, including Instagram, TikTok, Facebook and emerging platforms
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Shoot, edit and produce high-quality photography and video content for both organic and paid social campaigns
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Publish content across multiple social media accounts, ensuring all content aligns with brand guidelines, campaign objectives and tone of voice
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Contribute to campaign ideation, content planning and social media calendar management
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Monitor social trends, platform updates and cultural moments, identifying opportunities to create relevant, engaging and shareable content
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Experience directing on-camera talent and collaborating with influencers, brand partners and internal stakeholders to create compelling social-first content from concept through to final edit
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Support day-to-day community management, helping to foster engagement and conversation with our audiences
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Work closely with Marketing, PR, Buying, Creative, Operations and E-commerce teams to bring campaigns and brand moments to life across social channels
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Assist with social media reporting, performance analysis and content optimisation to continuously improve content performance and audience engagement
KNOW WHAT WE'RE LOOKING FOR
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3+ years' experience in a social media, content creation or digital marketing role
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Proven experience creating, editing and optimising social-first content, with a strong portfolio demonstrating photography, videography and creative storytelling skills
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Advanced proficiency in Adobe Premiere Pro and strong working knowledge of Adobe Creative Suite
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Experience shooting, editing and delivering high-quality photography and video content from concept through to execution
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Excellent understanding of Instagram, TikTok, Facebook and other key social platforms, including platform best practices, audience behaviours and emerging trends
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Strong copywriting, communication and storytelling skills
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Experience directing talent and contributors to create engaging, platform-native content
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A creative thinker with the ability to generate fresh content ideas and campaign concepts that align with brand and business objectives
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Highly organised, self-motivated and comfortable managing multiple projects in a fast-paced environment
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Strong attention to detail and commitment to delivering best-in-class content
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Knowledge of social media analytics and an ability to interpret performance data to inform future content strategies
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Passion for luxury fashion, beauty, lifestyle and retail trends
KNOW WHAT'S IN IT FOR YOU
We believe that every team member should have the opportunity to curate a meaningful career that enhances professional and personal development. That is why we foster a culture of belonging and inclusiveness where your voice is valuable. A great customer experience starts with a great people experience, and we’re proud to have been recognised by multiple industry bodies for our progressive workplace culture.
As a Brown Thomas Arnotts team member, you will benefit from:
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Competitive Salary
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Contributory Pension Scheme
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Competitive annual leave entitlement
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Team Member discount across the world’s most iconic brands
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Recognition Days for Volunteering & Wellbeing
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Wellbeing Initiatives
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Extensive Learning & Development Offerings
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Leading Talent Programmes
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Flexible Working Model
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Additional Benefits
KNOW HOW WE WORK
Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.
We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.
We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.
Brown Thomas Arnotts is an equal opportunity employer committed to fostering a diverse and inclusive workplace where culture and creativity come together. Our future success depends on the perspectives and contributions of all team members – their diverse backgrounds, abilities and experiences make our business stronger. We don’t discriminate on the basis of gender, marital status, family status, age, disability, sexual orientation, race, religion, and / or membership of the Travelling community.
We aim to ensure the candidate experience is accessible to all and every new team member who joins Brown Thomas Arnotts can expect to become part of a progressive community where different backgrounds, views & personalities aren’t just welcomed – they’re positively nurtured. After all, we want you to bring your whole self to work. Please contact us at [email protected] to request accommodation.
