Find Technical support analyst Jobs in Dublin, D

Technology Analyst
eBay Inc. —Dublin, County Dublin
- Full-time
- Remote
- Customer service
- Project management
- AI
2d
ASPIRE GSC – Service Desk Level 1/Level 2 Analyst
Version 1 —Dublin, County Dublin
- €35,000–€43,000 a year
- Weekend availability
- Azure
- Oracle
- Customer service
- Employee assistance program
- Employee discount
Quick apply
Jr. Portfolio & Data Analyst
Dogpatch Labs —DUBLIN 1, County Dublin
- €35,000–€40,000 a year
- Full-time
- Hybrid work
- Business
- Communication skills
- Annual leave
Quick apply
6d
Financial Crime Technical Business Analyst – AMLA Implementation
EXL Service —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Marketing
- Data analysis skills
11d
Billing & Reporting Analyst
Yuno Energy —Dublin, County Dublin
- €45,000–€50,000 a year
- Full-time
- SQL
- SharePoint
- Annual leave
- Employee assistance program
Quick apply
3d
Asset & Wealth Management, Business Controls, Analyst/Associate, Dublin
Goldman Sachs —Dublin, County Dublin
- Full-time
- Finance
- Organisational skills
- In-person
- Employee assistance program
11d
Fund Operations Analyst
PIMCO —Dublin, County Dublin
- €47,000 a year
- Microsoft Excel
- English
- SQL
Business Information Systems Analyst
The Convention Centre Dublin —DUBLIN 1, County Dublin
- Full-time
- Hybrid work
- Microsoft Office
- SQL
- AI
- Annual leave
- Employee assistance program
Quick apply
4d
Quality & Insights Analyst
Allianz —Dublin, County Dublin
- Full-time
- Hybrid work
- Continuous improvement
- No degree
- AI
10d
Solutions Analyst III
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Analysis skills
- Agile
- Communication skills
WFM Reporting Analyst I-Grade B1
Teleperformance —Dublin, County Dublin
- Microsoft Excel
- Communication skills
Investment Data Specialist
Lord Abbett.com —Dublin, County Dublin
- €85,000–€100,000 a year
- Microsoft Office
- Finance
- SQL
5d
Associate Analyst, Pricing
Analog Devices —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Access
- ERP systems
3d
Workforce & Queue Management Analyst
TikTok —Dublin, County Dublin
- Microsoft Excel
- Social media management
- SQL
IT Support Analyst - Protection
Royal London —Dublin, County Dublin
- Hybrid work
- Azure
- SQL
- Communication skills
- Annual leave
2d
AI Portfolio Analyst
ICON Plc —Dublin, County Dublin
- Full-time
- Analysis skills
- Bachelor's degree
- Organisational skills
5d
Insight Analyst
Primark —Dublin, County Dublin
- Sales
- Data analysis skills
- SQL
2d
KYC / AML Analyst - 6 Month Internship
Société Générale —Dublin, County Dublin
- English
- Analysis skills
- No degree
8d
Operations Analyst
Solance —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- English
- Communication skills
Quick apply
Security Operations Analyst – Fixed Term Contract – Dublin
Monument Re —Dublin, County Dublin
- On call
- English
- No degree

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Technology Analyst

eBay Inc. -
Dublin, County Dublin

Apply Now

Job details

Full-time
2 days ago

Qualifications

Customer service
Project management
Telecommunication
AI
Communication skills

Full job description

JOB DESCRIPTION

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role

The Customer Service Technology (CSTech) team is responsible for the engineering, technology planning, and programs that power eBay’s customer service experience. From customer-facing support capabilities to the tools used by service agents and the infrastructure that enables those experiences, the team helps ensure eBay’s service technology continues to support customers and business needs globally.

As a Technology Analyst, you will serve as a key technical and operational partner across the Customer Service Technology organization. Working closely with Engineering, Product, Corporate Services, Information Security, and shared-service teams, you will help plan, coordinate, and deliver technology initiatives that support customer service platforms, infrastructure, and connectivity across in-house, outsourced, and work-from-home environments. This hybrid role is based in Dublin and reports within the Customer Service Technology organization.

What you will accomplish

Partner with technology, operations, and business teams to support the planning, coordination, and delivery of customer service technology initiatives across platforms, infrastructure, and connectivity.
Translate business requirements into practical technical solutions by identifying dependencies, assessing risks, and supporting infrastructure and application strategy.
Lead or support end-to-end project delivery, coordinating cross functional teams from planning and development through testing, implementation, and post-launch activities.
Improve operational resilience by partnering with networking, infrastructure, and security teams to support connectivity, operational readiness, post-incident reviews, and continuous improvement.
Manage project priorities, vendor relationships, budgets, purchase orders, and invoice reconciliation while tracking progress against program objectives.
Facilitate planning sessions, workshops, and stakeholder alignment meetings, providing clear communication on project status, risks, and outcomes to technical teams and leadership.
Build positive relationships across global teams, vendors, and outsourced support organizations to deliver reliable customer service technology solutions.

What you will bring

Experience in technical architecture, business systems analysis, and project management across the technology delivery lifecycle.
Ability to identify technical dependencies, assess operational impacts, and deliver complex technology initiatives across multiple functions including infrastructure, networking, security, telecommunications, and engineering teams.
Experience supporting customer service technologies or contact center environments, with an understanding of platform operations and infrastructure dependencies.
Good communication and partner management skills, with the ability to explain technical concepts clearly and form effective relationships across global teams.
Experience managing projects in ambiguous environments, balancing operational detail with broader business objectives while driving delivery and accountability.
Experience with infrastructure strategy, operational resilience, outsourced partner environments, executive stakeholder communication, and workshop facilitation is preferred. This is a hybrid role based in Dublin, requiring regular in-office collaboration aligned with business needs.

Additional Details

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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technical support analyst jobs in dublin, d

Technology Analyst

ASPIRE GSC – Service Desk Level 1/Level 2 Analyst

Jr. Portfolio & Data Analyst

Financial Crime Technical Business Analyst – AMLA Implementation

Billing & Reporting Analyst

Asset & Wealth Management, Business Controls, Analyst/Associate, Dublin

Fund Operations Analyst

Business Information Systems Analyst

Quality & Insights Analyst

Solutions Analyst III

WFM Reporting Analyst I-Grade B1

Investment Data Specialist

Associate Analyst, Pricing

Workforce & Queue Management Analyst

IT Support Analyst - Protection

AI Portfolio Analyst

Insight Analyst

KYC / AML Analyst - 6 Month Internship

Operations Analyst

Security Operations Analyst – Fixed Term Contract – Dublin

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