Find Customer care associate Jobs in County Dublin

Asset & Wealth Management, Business Controls, Analyst/Associate, Dublin
Goldman Sachs —Dublin, County Dublin
- Full-time
- Finance
- Organisational skills
- In-person
- Employee assistance program
11d
Senior Process Engineer
Embecta —Dún Laoghaire, County Dublin
- Full-time
- Engineering
- Data analysis skills
- Bachelor's degree
12d
Senior Manager Data Architecture and AI
Aptiv plc —Dublin, County Dublin
- Azure
- Computer Science
- Java
- Gym membership
Retail Associate
TK Maxx —Dublin, County Dublin
- Part-time
- No experience needed
5d
Merchandiser & Client Services Associate
BDS Vending Solutions Ltd —Ballsbridge, County Dublin
- €14.46–€14.89 an hour
- Overtime
- Hospitality
- Customer service
- Merchandising
- Employee assistance program
Quick apply
6d
Asset & Wealth Management, Operations Oversight, Associate, Dublin
Goldman Sachs —Dublin, County Dublin
- Full-time
- Bachelor's degree
- No degree
- In-person
- Employee assistance program
5d
Senior Administrator - Northwood (Full Time)
Bartra Healthcare —Santry, County Dublin
- From €18 an hour
- Overtime
- Microsoft Office
- Analysis skills
- Bachelor's degree
Quick apply
3d
Trust & Safety New Associate - YTTNS - VE - French CL13
Accenture —Dublin, County Dublin
- Weekend availability
- Customer service
- English
- No degree
3d
Trust & Safety New Associate - YTTNS - VE - German - CL13
Accenture —Dublin, County Dublin
- Weekend availability
- Customer service
- English
- No degree
3d
Critical Environment Technician - Shift 24/7
Microsoft —Dublin, County Dublin
- €52,300–€75,200 a year
- Full-time
- Azure
- Assembly
- No degree
6d

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Asset & Wealth Management, Business Controls, Analyst/Associate, Dublin

Goldman Sachs -
Dublin, County Dublin

Apply Now

Job details

Full-time
11 days ago

Benefits

Employee assistance program
Childcare

Qualifications

Finance
Organisational skills
Data collection
Business
Communication skills
Banking
Negotiation

Full job description

OUR IMPACT
Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design.

YOUR IMPACT

Are you passionate about customer services, operations, leadership, and using digital tools to provide solutions to customers? Do you have a background in risk management and controls operating in the 1st line? We’re looking for an experienced risk professional to support our business.

What you’ll do:

Reporting to the Head of Ireland Business Controls, you will lead our Business Risk and Controls efforts, ensuring a robust business risk management framework incorporating risk and control self-assessment and control assurance, business resilience, business continuity and incident management
Responsible for establishing a strong risk cadence across all areas of the Savings business, managing our risks within the required business appetite
Ensures compliance with established policies, procedures and authority levels across multiple cross-functional teams and processes
Develops strategies to manage Regulatory and Operational Risk, working in collaboration with 2nd and 3rd line teams to identify any risks and managing issues in line with agreed business policies
Provides direction and support to the business leadership team to ensure key controls are in place to manage Regulatory and Operational Risk
Leads a small team of risk professionals, driving the risk strategy along with ensuring all required activities are completed in accordance with the business risk framework
Supports monthly control testing across business procedures, as directed by the leadership team, to identify any gaps in controls of new / emerging risks
Completes ongoing risk assessments; analysing existing risks along with new and emerging risks and identifying, describing and estimating the risks affecting the team and wider business
Works closely with global Risk teams to establish and quantify the risk appetite and ensure this is embedded into policies, procedures and controls
Conducts regular audits of policy and compliance to standards
Partners with Delivery and Training and Development to collect and analyse data from each audit/monitor activity and assist customer support teams with the development and implementation of appropriate corrective action plans, training tips, and team communication to improve overall quality results
Designs appropriate and ongoing risk training materials and facilitates training across all the teams
Completes regular Risk Control Self Assessments for the savings business
Provides monthly Risk and Compliance dashboard
Provides monthly report on control testing
Works with teams, and across the business to ensure the incident management and business continuity plans are well understood

REQUIREMENTS

In depth product and regulatory knowledge across retail banking
3-5 years of experience in risk management and control testing, ideally operating in the 1st line
In depth understanding of Operational Risk, within a regulated environment
Understanding of EU and Irish retail banking regulations
In-depth knowledge of management, regulatory policies and legal requirements
Degree in Finance or a related field preferred
Excellent business analytical, good eye for detail
Excellent planning or organizational skills
Strong negotiation skills and ability to influence people
Excellent interpersonal, organizational, verbal and written communication skills
Enjoys working in a fast-paced, changing, start-up environment
Problem-solving and decision-making abilities
Good technical acumen: ability to understand the wider digital business architecture

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. : https://www.goldmansachs.com/careers/footer/disability-statement.html

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.

We Offer Best-In-Class Benefits

Healthcare & Medical Insurance

We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance.

Holiday & Vacation Policies

We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year.

Financial Wellness & Retirement

We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees’ priorities.

Health Services

We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices.

Fitness

To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount).

Child Care & Family Care

We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available.

Benefits at Goldman Sachs

Read more about the full suite of class-leading benefits our firm has to offer.

Opportunity Overview

CORPORATE TITLEAssociate

OFFICE LOCATION(S)Dublin

JOB FUNCTIONOperational Risk

DIVISIONAsset & Wealth Management

Apply Now

Refine Your Search

customer care associate jobs in county dublin

Asset & Wealth Management, Business Controls, Analyst/Associate, Dublin

Senior Process Engineer

Senior Manager Data Architecture and AI

Retail Associate

Merchandiser & Client Services Associate

Asset & Wealth Management, Operations Oversight, Associate, Dublin

Senior Administrator - Northwood (Full Time)

Trust & Safety New Associate - YTTNS - VE - French CL13

Trust & Safety New Associate - YTTNS - VE - German - CL13

Critical Environment Technician - Shift 24/7

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