Find Level 1 technical support Jobs in Dublin County Dublin

Technical Support Engineer
Salesforce —Dublin, County Dublin
- Full-time
- SQL
- JavaScript
- Scripting
10d
Actuarial Analyst (Graduate Programme)
Allianz —Blackrock, County Dublin
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Jr. Portfolio & Data Analyst
Dogpatch Labs —DUBLIN 1, County Dublin
- €35,000–€40,000 a year
- Full-time
- Hybrid work
- Business
- Communication skills
- Annual leave
Quick apply
6d
Investment Data Specialist
Lord Abbett.com —Dublin, County Dublin
- €85,000–€100,000 a year
- Microsoft Office
- Finance
- SQL
5d
Helpdesk Tier 2 Analyst
Beacon Hospital —Dublin, County Dublin
- Full-time
- Windows
- Microsoft Office
- Analysis skills
Quick apply
3d
Module Process Engineer
Intel —Leixlip, County Kildare
- €49,300–€77,000 a year
- Full-time
- Engineering
- Data analysis skills
- Research
Hardware Desk Engineer
Lanas Healthcare Technology Ltd —DUBLIN 24, County Dublin
- Azure
- SQL
- Patient care
- Annual leave
- Employee assistance program
Quick apply
2d
Experienced Manufacturing Technician
Intel —Leixlip, County Kildare
- €39,800–€62,200 a year
- Full-time
- Engineering
- Maintenance
- Analysis skills
IT Systems Engineer
Daon Inc —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- Windows
- Bachelor's degree
Quick apply
6d
Laboratory Aide Histology (Fixed term)
Eurofins Ireland Clinical Diagnostics —DUBLIN 18, County Dublin
- Full-time
- Leaving certificate
- No degree
- Employee assistance program
- Sick pay
Quick apply
4d
Network Operations Technician (SpaceXAI / Starlink)
SpaceXAI —Dublin, County Dublin
- €55,000–€110,000 a year
- Weekend availability
- Computer Science
- Data analysis skills
- SQL
- Life insurance
Quick apply
AI Builder, Emerging Talent - Spanish Market
Salesforce —Dublin, County Dublin
- Full-time
- Spanish
- Sales
- English
AI Builder, Emerging Talent - Hebrew Market
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Master's degree
Critical Environment Technician - Shift 24/7
Microsoft —Dublin, County Dublin
- €52,300–€75,200 a year
- Full-time
- Azure
- Assembly
- No degree
5d
Desktop Support Engineer Networking
Teleperformance —DUBLIN 3, County Dublin
- Weekend availability
- Google Suite
- Azure
- Microsoft Outlook
3d
Data Analyst - Housing Management
Tuath Housing Association —Dublin, County Dublin
- Full-time
- Hybrid work
Quick apply
Information Technology Cross-Function Vice President
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- €72,000–€134,000 a year
- Hybrid work
- Computer Science
- SQL
- Analysis skills
- Annual leave
Frontend Software Engineer
Smartbox Group —Dublin, County Dublin
- Full-time
- Hybrid work
- JavaScript
- HTML
Quick apply
Level 3 Senior Network Engineer
ICON Plc —Dublin, County Dublin
- Full-time
- Azure
- AWS
- Analysis skills
Deskside Engineer Dublin 11
Auxilion Ireland —DUBLIN 11, County Dublin
- Windows
- Microsoft Office
- Continuous improvement
5d

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Technical Support Engineer

Salesforce -
Dublin, County Dublin

Apply Now

Job details

Full-time
10 days ago

Qualifications

CSS
SOAP
SQL
JavaScript
REST
Scripting
Communication skills
HTML

Full job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Are you a technical problem-solver who excels at investigating complex software issues and guiding customers to success? We are seeking a Technical Support Engineer to be a pivotal member of our Cloud Success Group. In this role, you will apply your strong technical acumen to troubleshoot, analyze, and resolve challenges for clients utilizing Salesforce

What You'll Do

Expert Technical Investigation: Lead the investigation and resolution of complex support issues related to functionalities, integrations, APIs, and overall platform performance.
Code-Assisted Troubleshooting: Utilize your knowledge of web development concepts to read, analyze, and understand customer code (HTML, CSS, JavaScript, SQL) to pinpoint the root cause of issues, rather than writing production code.
Resolution & Guidance: Communicate clear, professional, and timely solutions, offering best-practice guidance to help customers optimise their use of the platform.
Customer Advocacy: Manage the full issue lifecycle from initial contact through resolution, ensuring an excellent and professional customer experience at every step.
Knowledge Contribution: Create and maintain high-quality technical documentation, knowledge base articles, and solution guides to empower both internal teams and external customers.

What You'll Bring
Required Technical & Support Skills

Technical Troubleshooting Experience: Proven ability to diagnose and resolve technical issues within an enterprise software, SaaS, or highly integrated system environment.
Core Technical Acumen: A solid ability to read and understand code and technical structures, specifically including:
- Practical SQL: Proven ability to write and execute intermediate-level SQL queries for data retrieval, analysis, and diagnostic troubleshooting.
- JavaScript (or similar scripting/object-oriented language)
- HTML & CSS
- Familiarity with web services, including REST/SOAP APIs.
Communication: Exceptional written and verbal communication skills, with the ability to articulate complex technical findings clearly and effectively to both technical and non-technical audiences.
Customer Focus: Experience in a customer-facing role with a strong commitment to problem resolution and service excellence.

Desired Skills (A Plus, but not required)

Direct, hands-on experience with Agentforce/Data cloud.
Familiarity with proprietary scripting languages, such as AMPScript or Server-Side JavaScript (SSJS).
Relevant Salesforce certifications

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Apply Now

Refine Your Search

level 1 technical support jobs in dublin county dublin

Technical Support Engineer

Actuarial Analyst (Graduate Programme)

Jr. Portfolio & Data Analyst

Investment Data Specialist

Helpdesk Tier 2 Analyst

Module Process Engineer

Hardware Desk Engineer

Experienced Manufacturing Technician

IT Systems Engineer

Laboratory Aide Histology (Fixed term)

Network Operations Technician (SpaceXAI / Starlink)

AI Builder, Emerging Talent - Spanish Market

AI Builder, Emerging Talent - Hebrew Market

Critical Environment Technician - Shift 24/7

Desktop Support Engineer Networking

Data Analyst - Housing Management

Information Technology Cross-Function Vice President

Frontend Software Engineer

Level 3 Senior Network Engineer

Deskside Engineer Dublin 11

I want to receive the latest job alerts for level 1 technical support in dublin county dublin

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