Find Hybrid customer support Jobs in Dublin, D

Customer Support Agent
EVO Payments International GmbH, Branch Ireland (Dublin) —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- No experience needed
- Research
Quick apply
7d
Customer Experience Consultant
Maersk —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
- Gym membership
4d
Manager, Customer Service
The Pokémon Company International —Dublin, County Dublin
- €82,000–€148,000 a year
- On call
- Customer service
- Project management
- Bachelor's degree
- Relocation assistance
- Gym membership
6d
Part Time HR Officer
Concern Worldwide —Dublin, County Dublin
- €21,780 a year
- Part-time
- Microsoft Office
- Master's degree
- Administrative experience
- Annual leave
Quick apply
11d
Tele Sales Executive - Customs Solutions
BBL Logistics Ltd —Citywest, County Dublin
- Full-time
- Hybrid work
- Sales
- Customer service
- English
- Wellness program
- Work from home
Quick apply
Billing Account Client Support Specialist
PrepayPower —Dublin, County Dublin
- €38,000 a year
- Full-time
- Microsoft Excel
- Annual leave
- Employee assistance program
Quick apply
5d
Customer Support Specialist (Spanish Speaking)
Clio —Dublin, County Dublin
- €38,200–€51,800 a year
- Full-time
- CRM software
- Spanish
- Google Suite
App Specialist, Customer Onboarding, Global Customer Solutions (English, Russian)
Google —Dublin, County Dublin
- €96,000–€98,000 a year
- Full-time
- Sales
- English
- Business development
5d
CRM & Customer Insights
Elwood Roberts —Dublin, County Dublin
- €31,000–€47,000 a month
- Weekend availability
- Hybrid work
- Annual leave
Quick apply
Credit Controller & Finance Admin Support (Part-Time)
MediaHQ —Dublin, County Dublin
- Part-time
- Hybrid work
- Microsoft Excel
- No degree
- Communication skills
Quick apply
Intermediary Support Associate
Davy —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee assistance program
Quick apply
8d
Account Bank Payments Specialist
Citi —Dublin, County Dublin
- €35,950 a year
- Full-time
- Hybrid work
- English
- No degree
- Organisational skills
11h
Financial Crime Technical Business Analyst – AMLA Implementation
EXL Service —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Marketing
- Data analysis skills
13d
Marketing & CRM Executive
Irish Exporters Association —DUBLIN 2, County Dublin
- €43,500 a year
- Full-time
- Hybrid work
- Marketing
- Social media management
- Microsoft Office
- Annual leave
Quick apply
People Experience Business Partner
Dublin Simon Community —DUBLIN 7, County Dublin
- €38,000–€43,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Sick pay
Quick apply
Data Analyst - Housing Management
Tuath Housing Association —Dublin, County Dublin
- Full-time
- Hybrid work
Quick apply
Customer Sales / Service Executive
SMEgrants —Greystones, County Wicklow
- €18,750–€41,600 a year
- Part-time
- Hybrid work
- Sales
- Customer service
- No degree
Quick apply
1d
Sales Support Administrator
DLL Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Sales
- Work from home
13h
Executive Assistant
Intercom —Dublin, County Dublin
- Hybrid work
- Administrative experience
- AI
- Leadership
- Annual leave
- Work from home
Customer Care Expert - German Market (Hybrid/Remote)
Wix —Dublin, County Dublin
- Full-time
- Remote
- Customer service
- English
- Communication skills
- Work from home
Quick apply

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Customer Support Agent

EVO Payments International GmbH, Branch Ireland (Dublin) -
Dublin, County Dublin

Quick apply

Job details

Full-time
7 days ago

Qualifications

Customer service
No experience needed
Research
POS
Computer skills

Full job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for a Customer Support Agent to join our ever evolving team and help shape the future of global commerce

What Part Will You Play?

Receives and responds, via telephone, email, chat or SMS to technical customer service requests, inquiries and problems.
Utilizes various databases to select the best processing method and explains the solution to the client in order to resolve the inquiry.
Maintains an accurate and complete record of all inquires and problems handled.
Operates a personal computer, mainframe, software packages and front end programs related to the client.
Resolves client and/or merchant technical support issues relating to point of service (POS) products, including, but not limited to, dial-up card swipe terminals, and provides standardized responses by utilizing established documentation and processes. Enters required data into databases while resolving customer issues and achieving established goals and objectives for quality and productivity measures.
Begins to build base knowledge of POS products, policies, customer service procedures, and an understanding of compliance and association guidelines through on-going training and referring to online manuals as required.

What Are We Looking For in This Role?

Minimum Qualifications

High School Diploma or Equivalent
Typically No Relevant Experience Required

Preferred Qualifications

Typically Minimum 2 Years Relevant Exp
Previous customer service experience

What Are Our Desired Skills and Capabilities?

Skills / Knowledge - Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks.
Job Complexity - Works on assignments that are routine to semi-routine in nature, requiring limited decision outside of stated processes, but recognizes the need for occasional deviation from accepted practice. Has little or no role in the decision-making.
Supervision - Normally receives detailed instructions and follows established procedures on all work, requires instructions on all assignments. Works under close supervision.
Computer Skills - Basic computer skills
Industry Knowledge - Ability to develop basic payments industry knowledge
Research - Basic ability to research issues and resolve customer inquiries

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

This is a hybrid role with 3 days working from our office based in Dublin city centre and 2 days working from home.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].

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Refine Your Search

hybrid customer support jobs in dublin, d

Customer Support Agent

Customer Experience Consultant

Manager, Customer Service

Part Time HR Officer

Tele Sales Executive - Customs Solutions

Billing Account Client Support Specialist

Customer Support Specialist (Spanish Speaking)

App Specialist, Customer Onboarding, Global Customer Solutions (English, Russian)

CRM & Customer Insights

Credit Controller & Finance Admin Support (Part-Time)

Intermediary Support Associate

Account Bank Payments Specialist

Financial Crime Technical Business Analyst – AMLA Implementation

Marketing & CRM Executive

People Experience Business Partner

Data Analyst - Housing Management

Customer Sales / Service Executive

Sales Support Administrator

Executive Assistant

Customer Care Expert - German Market (Hybrid/Remote)

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