Find Tech customer support Jobs in Dublin County Dublin

IT Support Engineer
ING —Dublin, County Dublin
- Hybrid work
- Azure
- English
- Windows
- Annual leave
2d
Operations Specialist, Europe
allwhere —Dublin, County Dublin
- €40,000–€65,000 a year
- Full-time
- Customer service
- Bachelor's degree
- No degree
Quick apply
Technical Support Engineer
Dye & Durham Corporation —DUBLIN 7, County Dublin
- Full-time
- Windows
- SQL
- Communication skills
Quick apply
5d
Front Desk Hospitality Agent
Sonder Holdings —Dublin, County Dublin
- Weekend availability
- English
- Continuous improvement
- Restaurant experience
Customer Success Manager - Comcast Universal Ads
MarketStar —Dublin, County Dublin
- €52,000–€62,000 a year
- Full-time
- English
- Communication skills
- Employee assistance program
3d
Territory Account Executive- Sweden
Salesforce —Dublin, County Dublin
- Full-time
- English
- Relocation assistance
- Employee discount
4d
Operations Analyst
Solance —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- English
- Communication skills
Quick apply
Technical Support Engineer
Salesforce —Dublin, County Dublin
- Full-time
- SQL
- JavaScript
- Scripting
11d
Business Development Representative - Comcast Universal Ads
MarketStar —Dublin, County Dublin
- €40,000–€50,000 a year
- Full-time
- Sales
- English
- Communication skills
- Employee assistance program
3d
AI Builder, Emerging Talent - BNL Market
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Master's degree
AI Builder, Emerging Talent - Hebrew Market
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Master's degree
Trainee Risk Analyst
DLL Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Communication skills
4d
Business Systems Analyst
Avanci, LLC —Carrickmines, County Dublin
- €60,000–€70,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- SQL
Quick apply
Tech Product Owner (R-19385)
Dun & Bradstreet —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
- AWS
- Annual leave
Quick apply
Digital SMB UKI Account Executive
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Employee discount
- Life insurance
Office Assistant
Titanbay —Dublin, County Dublin
- Part-time
- Office experience
Quick apply
Insight Analyst
Primark —Dublin, County Dublin
- Sales
- Data analysis skills
- SQL
4d
Service Cloud Account Executive
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
Credit Controller & Finance Admin Support (Part-Time)
MediaHQ —Dublin, County Dublin
- Part-time
- Hybrid work
- Microsoft Excel
- No degree
- Communication skills
Quick apply
Retail Assistant
It star balbriggain —Dublin, County Dublin
- €14.15–€15.75 an hour
- Part-time
- Customer service
- English
- Cash handling
- Store discount
- Flexitime
Quick apply
3d

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IT Support Engineer

ING -
Dublin, County Dublin

Apply Now

Job details

2 days ago

Benefits

Annual leave

Qualifications

Telephony
Azure
Internet of things
English
Windows
DHCP
Bachelor's degree
Computer networking
DNS
ServiceNow
IT
TCP/IP
Communication skills
Active Directory
Intune
Information Technology
VPN

Full job description

REQ-10118309
31/07/2026
IT Engineering
Dublin, Ireland
ING Bank

IT Support Engineer (12-Months FTC)

We are looking for an IT support Engineer to join our local local IT department in ING Dublin. The department provides operational support to the business in the form of Helpdesk technical services to all staff locally. We also perform project implementation/facilitation, manage hardware, and liaise with international IT teams regularly as part of our membership of the wider Wholesale Banking EMEA Tech organisation.

The team

Working as an IT Support Engineer in a largely self-coordinating local team that works with the wider ING Wholesale Bank TECH organisation, you will become part of a small team who strive to respond quickly and effectively to the IT needs of the local business by assisting in resolving IT issues in a timely manner, and by effectively implementing and assisting with IT projects as they arise.

Roles and responsibilities

IT support to office-based and remote workers using Windows 11, via Microsoft Teams and video conferencing technology.
Supporting MS Teams Meeting Rooms (NUC / Logi A/V kit, and Intune).
Logging support tickets, updating the knowledge base, and managing the backlog in ServiceNow.
Ensuring excellent customer service by efficiently and appropriately addressing customer needs.
Assisting in training and induction sessions for staff on software/applications and hardware usage.
Effective communication with technical and non-technical colleagues at all levels of the organization.
Supporting local IT project management activities.
Building and deployment of laptops/desktop systems.
Managing the onboarding / offboarding of staff.
Administering the Windows 11 laptop estate using the MS Azure platform.
Administering 1st Line Active Directory and resolving TCP/IP DNS/DHCP issues in the office.
Providing 1st Line support for corporate telephony devices and managing local managed printers.
Assisting in testing and deploying new applications and systems.
Resolving VPN access issues and maintaining the asset management register.
Supporting local building management systems, including IOT, CCTV, UPS, and Access Control.
Developing a strong relationship with peers in the corporate IT organisation of ING to assist in international projects and assist international teams.
Develop and apply learned institutional knowledge from within the company to resolve issues and drive value from projects.

Participate in any project related tasks whilst ensuring timely delivery of input and that all key milestones and delivery dates are achieved.
Continually review day to day procedures to identify any process improvements and drive innovation.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

Bachelor’s degree preferred – in Information technology, or a related ICT discipline.
Ideally, previous work experience within an IT department.
We value resourcefulness, teamwork, and enthusiasm all of which might be demonstrated via your previous work experience or perhaps involvement in extracurricular activities.
High level of attention to detail coupled with strong organisational and scheduling skills are important.
Excellent written and spoken English communication skills. You will be working with teams across multiple lines of business based in many different counties so strong communication skills are a must.
knowledge of basic networking concepts desirable.
Awareness of basic ITIL concepts desirable.

Rewards and benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life.

The benefits of working with us at ING include:

23–28 days of annual leave depending on level, increasing with tenure
A defined contribution pension scheme with employer contributions and matching options
A discretionary annual bonus
A €1,720 annual health insurance allowance
A hybrid working model
A 35-hour working week supporting work-life balance
Personal growth and challenging work with endless possibilities
An informal working environment with innovative colleagues

About us
Curious about how ING empowers people and businesses to move forward? Discover what we do and what we can offer you.

Questions?
Contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button.

Apply Now

Refine Your Search

tech customer support jobs in dublin county dublin

IT Support Engineer

Operations Specialist, Europe

Technical Support Engineer

Front Desk Hospitality Agent

Customer Success Manager - Comcast Universal Ads

Territory Account Executive- Sweden

Operations Analyst

Technical Support Engineer

Business Development Representative - Comcast Universal Ads

AI Builder, Emerging Talent - BNL Market

AI Builder, Emerging Talent - Hebrew Market

Trainee Risk Analyst

Business Systems Analyst

Tech Product Owner (R-19385)

Digital SMB UKI Account Executive

Office Assistant

Insight Analyst

Service Cloud Account Executive

Credit Controller & Finance Admin Support (Part-Time)

Retail Assistant

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