Find Level 3 technical support Jobs in Dublin County Dublin

Technical Support Engineer
Salesforce —Dublin, County Dublin
- Full-time
- SQL
- JavaScript
- Scripting
12d
Jr. Portfolio & Data Analyst
Dogpatch Labs —DUBLIN 1, County Dublin
- €35,000–€40,000 a year
- Full-time
- Hybrid work
- Business
- Communication skills
- Annual leave
Quick apply
8d
AI Builder, Emerging Talent - Spanish Market
Salesforce —Dublin, County Dublin
- Full-time
- Spanish
- Sales
- English
Test Automation Engineer
U.S. Bank National Association —DUBLIN 18, County Dublin
- €85,765–€100,900 a year
- Full-time
- Azure
- Java
- JavaScript
Open Positions at InteractiveAI
InteractiveAI —Dublin, County Dublin
- €50,000–€110,000 a year
- Communication skills
- Annual leave
Quick apply
Senior Support Engineer - Dublin
OpenAI —Dublin, County Dublin
- Full-time
- Computer Science
- Bachelor's degree
- Scripting
- Relocation assistance
- Annual leave
AI Builder, Emerging Talent - Hebrew Market
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Master's degree
AI Builder, Emerging Talent - French Market
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Master's degree
Associate Analyst, Pricing
Analog Devices —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Access
- ERP systems
5d
AI Builder, Emerging Talent - BNL Market
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Master's degree
Business Support Engineer
Meta —Dublin, County Dublin
- Weekend availability
- Azure
- Computer Science
- Customer service
6d
Data Analyst - Housing Management
Tuath Housing Association —Dublin, County Dublin
- Full-time
- Hybrid work
Quick apply
Submission Readiness Document Manager
Novartis —Dublin, County Dublin
- €55,370–€102,830 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
Workforce & Queue Management Analyst
TikTok —Dublin, County Dublin
- Microsoft Excel
- Social media management
- SQL
Technical Recruiter
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- Research
- Recruiting
- Communication skills
Business Systems Analyst – HR Platforms
Fresenius Medical Care —Dublin, County Dublin
- Full-time
- English
- Analysis skills
- Project management
12d
Customer Success Manager
Salesforce —Dublin, County Dublin
- Weekend availability
- Sales
- Salesforce
- No degree
Internal Audit Specialist - IT
Accenture —Dublin, County Dublin
- Full-time
- Computer Science
- English
- Windows
- Work from home
Customer Account Specalist
Analog Devices —Dublin, County Dublin
- Day shift
- Microsoft Excel
- Microsoft Office
- Presentation skills
GTM Data & Performance Analyst
Smartbox Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Sales
- Data analysis skills
- SQL
Quick apply

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Technical Support Engineer

Salesforce -
Dublin, County Dublin

Apply Now

Job details

Full-time
12 days ago

Qualifications

CSS
SOAP
SQL
JavaScript
REST
Scripting
Communication skills
HTML

Full job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Are you a technical problem-solver who excels at investigating complex software issues and guiding customers to success? We are seeking a Technical Support Engineer to be a pivotal member of our Cloud Success Group. In this role, you will apply your strong technical acumen to troubleshoot, analyze, and resolve challenges for clients utilizing Salesforce

What You'll Do

Expert Technical Investigation: Lead the investigation and resolution of complex support issues related to functionalities, integrations, APIs, and overall platform performance.
Code-Assisted Troubleshooting: Utilize your knowledge of web development concepts to read, analyze, and understand customer code (HTML, CSS, JavaScript, SQL) to pinpoint the root cause of issues, rather than writing production code.
Resolution & Guidance: Communicate clear, professional, and timely solutions, offering best-practice guidance to help customers optimise their use of the platform.
Customer Advocacy: Manage the full issue lifecycle from initial contact through resolution, ensuring an excellent and professional customer experience at every step.
Knowledge Contribution: Create and maintain high-quality technical documentation, knowledge base articles, and solution guides to empower both internal teams and external customers.

What You'll Bring
Required Technical & Support Skills

Technical Troubleshooting Experience: Proven ability to diagnose and resolve technical issues within an enterprise software, SaaS, or highly integrated system environment.
Core Technical Acumen: A solid ability to read and understand code and technical structures, specifically including:
- Practical SQL: Proven ability to write and execute intermediate-level SQL queries for data retrieval, analysis, and diagnostic troubleshooting.
- JavaScript (or similar scripting/object-oriented language)
- HTML & CSS
- Familiarity with web services, including REST/SOAP APIs.
Communication: Exceptional written and verbal communication skills, with the ability to articulate complex technical findings clearly and effectively to both technical and non-technical audiences.
Customer Focus: Experience in a customer-facing role with a strong commitment to problem resolution and service excellence.

Desired Skills (A Plus, but not required)

Direct, hands-on experience with Agentforce/Data cloud.
Familiarity with proprietary scripting languages, such as AMPScript or Server-Side JavaScript (SSJS).
Relevant Salesforce certifications

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Apply Now

Refine Your Search

level 3 technical support jobs in dublin county dublin

Technical Support Engineer

Jr. Portfolio & Data Analyst

AI Builder, Emerging Talent - Spanish Market

Test Automation Engineer

Open Positions at InteractiveAI

Senior Support Engineer - Dublin

AI Builder, Emerging Talent - Hebrew Market

AI Builder, Emerging Talent - French Market

Associate Analyst, Pricing

AI Builder, Emerging Talent - BNL Market

Business Support Engineer

Data Analyst - Housing Management

Submission Readiness Document Manager

Workforce & Queue Management Analyst

Technical Recruiter

Business Systems Analyst – HR Platforms

Customer Success Manager

Internal Audit Specialist - IT

Customer Account Specalist

GTM Data & Performance Analyst

I want to receive the latest job alerts for level 3 technical support in dublin county dublin

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