THE FORCE OF GRAVITY
Gravity Media exists to create world-class content that inspires and excites. Our 500 people serve clients in all markets, from sport and media to news and entertainment, working all over the world from bases in the UK, Australia, USA, France, Germany and Qatar.
We are driven by client service excellence. We’re always looking and listening, keeping up with the latest broadcast innovations – or pioneering them. Above all, we channel our energy into maintaining our reputation for flawless execution, deep technical expertise and efficient delivery.
OUR BRAND PROMISE
We use the collective power of our people and resources to capture, craft and create – putting our clients at the centre of our universe.
We are expert, innovative and reliable, a guiding force in a complex world. It’s what we bring together that sets us apart.
ABOUT THE ROLE
The Role
- We are looking for a skilled Media Control Room Operator to join our team to ensure broadcast quality and connectivity is maintained to the highest operational level. As a key member of the production team, they will provide critical responses in a dynamic broadcasting environment, working as part of a high performing Global team in a collaborative manner. The MCR Operator will work with the wider Engineering and Operations team using the very latest technology managing platform channels, ensuring the correct ad insertion rotation and QC’ing the distribution paths for remote partners across a cloud-based infrastructure.
- The ideal candidate will need to be a clear and confident communicator, be able to adapt quickly to on-air changes and remain calm under pressure. Their aim will be to ensure the highest quality visual presentation that informs and inspires viewers and audiences from all around the world. An ability to focus and maintain concentration while being flexible to problem solve is key.
- In this role, the MCR Operator will be an integral part of the organisation’s MCR team and they will work under the guidance of the Lead MCR Operator while reporting to the TOC Manager. The position is based in the greater Dublin area. The position may require international travel on occasion.
- The successful candidate will be assigned to Project Stryker, the Remote Broadcast Centre owned and operated by Riot Games. They will work across the Riot Games’ Esport broadcasts featuring championships and tournaments from titles; League of Legends, Wild Rift and Valorant. The MCR Operator will be working with the latest technology in the most advanced Remote Broadcast Centre in the World.
RESPONSIBILITIES
- Develop, maintain, and optimise AWS Elemental CDN workflows to support scalable live transmission and partner content distribution.
- Assisting other departments with the signals/feeds and the ingesting of media.
- Critical assessment of video and audio contribution feeds, proactive monitoring with rapid action to restore service using pre-defined emergency procedures.
- Handling of live Transmissions across multiple digital platforms, proactively resolving transmission issues to maintain uninterrupted service.
- Monitor OTT distribution paths for remote partners, Costreamers, public platforms and assigned content partners such as Twitch, Facebook, YouTube, and any other distribution partner worldwide and monitor throughout the production.
- Platform channel management, ad insertion during live events and chat moderator assignment.
- Monitoring of all transmission equipment and software, escalating faults accordingly.
- Perform first-level metadata and event logging (descriptive metadata) for live events and oversee the extraction of administrative and structural metadata for each asset.
- Maintain accurate and timely entries into the event’s daily logs throughout the event.
- Monitoring of all transmission equipment and software, escalating faults accordingly.
- Managing the inbuilt system redundancy to ensure that minimum disruption to services is caused by equipment failures.
- Oversee and perform post-event highlight ingest/transfers, coordinate the "goodnighting" of transmission services, normalise plant, make final metadata entries, and general clean-up. Facilitate seamless hand-off to other Remote Broadcast Centres.
- Assist with Media tagging and other departmental tasks outside of show times
- Update and maintain all SOPs and contribute to new SOPs and the sharing of business/skill knowledge.
- Performing regular reporting on performance of the centres by identifying and tracking data for KPI.
- Perform routine operational checks, including daily audio FACs, and investigate and resolve any discrepancies affecting broadcast quality
- Manage signal routing to Live transmission and partner feeds, using the internal routing software.
This position will have access to all broadcasting platforms and, as such, must be managed with great integrity. Professional and best practice behaviours in this role are essential at all times.
H&S
Adhering to our company H&S policy and ensuring that all company risk assessments are observed where applicable to your role, taking ownership of improvements and escalating concerns where necessary.
ISO
Contribute to the continual improvement of our management systems to ensure compliance with our legal obligations and maintain certification.
EXPERIENCE PROFILE
- 3+ years proven experience with video transmission, encoding and decoding, a Technical Operations Centre, or Broadcast Master Control environment.
- Knowledge of cloud-based and on-prem live streaming, encoding, and packaging solutions.
- An understanding of the conversion of baseband video to a compressed video format to facilitate delivery across a variety of networks and platforms.
- Experience in a live event production operation environment, preferably sports.
- Background working with cloud-based and file-accelerated media upload applications.
- Experience with OTT monitoring and compliance.
- Fundamental understanding of IT networking infrastructure.
- Detailed operational knowledge of tools used to diagnose issues with video and audio feeds, including waveform monitors and audio monitoring units.
- Perform routine operational checks, including daily audio FACs, and investigate and resolve any discrepancies affecting broadcast quality.
- Manage signal routing to Live transmission and partner feeds, using the internal routing software.
- Understanding of IP-based video transport and compression workflows, including SMPTE ST 2110 ,SRT & RTMP, to facilitate reliable content delivery across a variety of broadcast and digital distribution platforms.
COMPETENCIES
- Ability to work in a live broadcast environment and maintain focus and the ability to accommodate high pressure citations and tight deadlines.
- Up-to-date knowledge of new and emerging Broadcast Technologies
- Time management and how-to prioritise workload and asks.
- Key communicator – can listen and understand requests and incorporate other viewpoints in the approach to work and problem solving.
- Strong computer skills, including working knowledge of Microsoft Office Suite apps, and ability to learn and utilise Google business apps.QUALIFICATIONS
- Degree or certification in a related field.
- Develop, maintain, and optimise AWS Elemental CDN workflows to support scalable live transmission and partner content distribution.
This job description is a written statement of the essential characteristics of the job and is not intended to be a complete, detailed account of all aspects of the duties involved. Gravity Media is an equal opportunities employer and aims to ensure that no job applicant or employee receives less favourable treatment on the grounds of any protected characteristics.
Benefits:
- Bike to work scheme
- Company pension
- Employee assistance program
- Gym membership
- On-site parking
- Private medical insurance
- Sick pay
Application question(s):
- Do you now or in future require sponsorship to work in Ireland?
Work authorisation:
Work Location: In person
