Find Servicenow system Jobs in Dublin, D

IT Support Analyst with 2nd Level Treasury Systems Support – FIS Integrity
Nexus Jobs Limited —Dublin, County Dublin
- €70,000–€85,000 a year
- Hybrid work
- Computer Science
- Finance
- SQL
12d
Senior IT Lead and Delivery Manager
Teleperformance —Dublin 07, County Dublin
- Full-time
- Azure
- Computer Science
- Master's degree
Service Desk Engineer
Medica —Dublin, County Dublin
- Full-time
- Azure
- Windows
- Scripting
Quick apply
5d
Temp - Information Technology Cross-Function Assistant Vice President
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- Microsoft Excel
- Microsoft Office
- No degree
Senior IT Business Analyst – Record to Report
Aptiv plc —Dublin, County Dublin
- Oracle
- Computer Science
- Master's degree
- Gym membership
Software Vendor Management
eBay Inc. —Dublin, County Dublin
- Full-time
- Project management
- Presentation skills
- Bachelor's degree
Senior IT Business Analyst - Lead to Cash
Aptiv plc —Dublin, County Dublin
- Computer Science
- Master's degree
- Analysis skills
Solutions Analyst III
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Analysis skills
- Agile
- Communication skills
5d
Staff Site Reliability Engineer
ServiceNow —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Childcare
- Azure
- Caregiving
Quick apply
3d
Supply Chain Engineer
Intel —Leixlip, County Kildare
- €71,300–€133,900 a year
- Full-time
- Engineering
- Master's degree
- Project management
Senior Technican, PSO - Commerce
Sirius XM —Dublin, County Dublin
- Full-time
- Remote
- Oracle
- Data analysis skills
- Java
Director of Global IT - Dublin
Foxit —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Access
- Azure
- Computer Science
Quick apply
Senior Technican, PSO - Commerce
Adswizz —Dublin, County Dublin
- Full-time
- Oracle
- Data analysis skills
- Java
Hardware Asset Manager
eBay Inc. —Dublin, County Dublin
- Full-time
- Inventory control
- ERP systems
- Microsoft Office
Sr Information Security Analyst
ServiceNow —DUBLIN 2, County Dublin
- Weekend availability
- Hybrid work
- Azure
- Computer Science
- Java
Quick apply
1d
Field Operations Lead
Indra Sistemas S.A —Santry, County Dublin
- €34,134.19–€90,314.49 a year
- Weekend availability
- Hybrid work
- Maintenance
- Microsoft Office
- Analysis skills
- Employee assistance program
Quick apply
12d
Senior Site Reliability Engineer (R-19383)
Dun & Bradstreet —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- English
- Microsoft Office
Quick apply
IT Airport Engineer - Dublin Airport
ESP Global Services Limited —Swords, County Dublin
- €33,000 a year
- Weekend availability
- Inventory control
- Windows
- No degree
Quick apply
Advisory Presales Solution Consultant - Ireland
ServiceNow —DUBLIN 2, County Dublin
- Full-time
- Sales
- Marketing
- English
Quick apply
13d
Field Operations Lead
Indra Group UK & Ireland —Dublin, County Dublin
- Weekend availability
- Hybrid work
- Microsoft Office
- Analysis skills
- Recruiting
Quick apply

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IT Support Analyst with 2nd Level Treasury Systems Support – FIS Integrity

Nexus Jobs Limited
Dublin, County Dublin

Apply Now

Job details

Permanent
€70,000–€85,000 a year
12 days ago

Qualifications

Computer Science
Finance
SQL
Analysis skills
ServiceNow
Communication skills
Banking
Information Technology

Full job description

IT Support Analyst with 2 Level Treasury Systems Support ? FIS Integrity

FIS Integrity -Treasury and Risk Management System Support Analyst with 2 Level experience.

Our Client is in the process of implementing a global rollout of FIS Integrity Treasury and Risk Management System.

Must have at least 3 to 5 years experience at supporting 1st / 2nd Line Treasury systems or financial systems support

The Client is ideally looking to recruit at least 1 years experience of working with and supporting FIS Treasury and Risk Management System FIS Integrity.

This is a 2 level Treasury Systems implementation and support position.

Role Description

The IT Support Analyst with 2nd Level Treasury Systems Support ? FIS Integrity role is a full-time hybrid position based in Dublin Ireland, with some work-from-home flexibility.

The role involves providing second-line technical support for FIS Integrity and related treasury systems, including diagnosing incidents, resolving complex issues, and escalating to vendors or internal teams when needed.

The analyst will monitor system performance, manage service requests, document solutions, and contribute to improvements in system reliability and user experience.

Day-to-day tasks include working closely with treasury, IT, and operations stakeholders, handling changes and configuration updates, and ensuring adherence to service-level and security standards.

The role requires clear communication with users, accurate reporting on incidents and trends, and proactive identification of risks or optimization opportunities.

Qualifications

Should possess strong Technical Support and Troubleshooting skills, with experience in 2nd level support for financial or treasury systems such as FIS Integrity.

Have solid Analytical Skills and Information Technology knowledge, including understanding of system architecture, interfaces, and incident analysis.

Candidates should possess effective Communication skills, with the ability to explain technical issues to non-technical stakeholders and collaborate across teams.

Experience in treasury, banking, or financial services environments and familiarity with ITIL or similar service management frameworks is beneficial.

A relevant degree or professional qualification in IT, Computer Science, or a related field, along with experience in hybrid working setups, is preferred.

Operational Platform Monitoring & Treasury Process Assurance

Ensures uninterrupted execution of Treasury?critical processes and protection of daily cash positioning, payment execution, and cut?off compliance.

?Monitor Treasury systems, interfaces, and scheduled jobs (EOD, SOD, intraday processes)

? Oversee payment flows across SWIFT, API, EBICS, and bank platforms

? Validate inbound data (bank statements, market data, trade feeds)

? Execute operational runbooks for failed processes and controlled reprocessing

? Perform daily checks and controls including cash position validation and transaction completeness

Incident Management & Treasury Service Continuity

Protects Treasury operations by restoring service rapidly when incidents threaten payments, liquidity visibility, or regulatory obligations.

? Log, classify, and prioritise incidents in ServiceNow based on Treasury business impact

? Perform structured triage and initial diagnosis

? Resolve standard issues within SLA using approved knowledge base and runbooks

? Escalate complex or cross?system issues to L3 with full technical and business diagnostic context

? Support major incident management processes and incident bridge calls

Cash, Position & Exposure Data Integrity

Ensures integrity of cash, position, risk, exposure, and hedge data used in Treasury decision?making, external reporting, and audit processes.

? Validate transaction, position, balance, and exposure data across Treasury systems

? Identify and resolve discrepancies impacting liquidity confidence and risk accuracy

Support reconciliation processes and ensure audit?ready completeness of financial data

Testing & Release Support with Treasury Assurance

Ensures Treasury readiness and outcome protection for system changes and SaaS releases.

? Support execution of business testing, UAT, and regression testing

? Validate operational outputs resulting from system changes

? Assist in business readiness checks prior to release or cutover

Essential

? 2?5 years? experience in 1st / 2nd Line Treasury systems or financial systems support

? Understanding of Treasury processes (payments, liquidity, settlements)

? Experience with incident management and ITIL processes

? Strong analytical and troubleshooting skills

Desirable

? Experience in FIS Integrity System

? Basic SQL or data interrogation capability

? Exposure to SWIFT, APIs, and integration technologies

? Experience supporting UAT or testing cycles

Qualifications

? Degree in Finance, IT, or related discipline

? ITIL Foundation (preferred)

Experience with FIS Integrity or similar Treasury and Risk Management systems is highly desirable

A proactive attitude and ability to adapt to a hybrid work environment

This will be a hybrid role with 3 days in the office in Dublin Ireland.

The salary for this role will be in the range £70K - £85K.

Do send your CV to us in Word format along with your salary and availability.

Apply Now

Refine Your Search

servicenow system jobs in dublin, d

IT Support Analyst with 2nd Level Treasury Systems Support – FIS Integrity

Senior IT Lead and Delivery Manager

Service Desk Engineer

Temp - Information Technology Cross-Function Assistant Vice President

Senior IT Business Analyst – Record to Report

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Director of Global IT - Dublin

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