Find Customer support coordinator Jobs in Swords, D

Planner/Scheduling Coordinator - SITE BASED
Agilent Technologies —Dunboyne, County Meath
- From €24 an hour
- Full-time
- English
- In-person
- Communication skills
Quick apply
Scheduling and Support Officer
Irish Wheelchair Association —Lucan, County Dublin
- €33,993–€51,931 a year
- Full-time
- Management
- Bachelor's degree
- No degree
- Annual leave
Quick apply
10d
Credit & Collections Coordinator
Trane Technologies —Swords, County Dublin
- Full-time
- Microsoft Excel
- Oracle
- Microsoft Outlook
Front Desk Receptionist (Full Time)
Sky Business Centres —Dublin, County Dublin
- €27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
14d
Facility Coordinator
OCS Group —Dublin, County Dublin
- On call
- Remote
- Microsoft Word
- Microsoft Excel
- Communication skills
Quick apply
Technician Scheduler / Depot Lead- Full Time
Autoglass Ireland —Swords, County Dublin
- €30,000–€38,000 a year
- Full-time
- Customer service
- Continuous improvement
- No degree
Quick apply
1d
Guest Service Ambassador
Rapport —Dublin, County Dublin
- €35,506 a year
- Full-time
- Hotel
- Front desk
- Hotel experience
- Employee assistance program
Executive Administrative Assistant (contract)
Microsoft EMEA —DUBLIN 18, County Dublin
- €178–€200 a day
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
7h
IT Business Analyst
Viatris —Northern Cross, County Dublin
- Full-time
- Bachelor's degree
- IT
- Communication skills
In-House Pensions Coordinator
Tesco Ireland —Dún Laoghaire, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
Digital Business Analyst
Accenture —Dublin, County Dublin
- Full-time
- AI
- Gym membership
Retail Store Supervisor
Londis DCU —Glasnevin, County Dublin
- From €16.18 an hour
- Full-time
- Management
- Supervising experience
- Team management
- Employee assistance program
- Employee discount
Quick apply
11d
Senior Immigration Analyst
Fragomen —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Word
- Word processing
- Administrative experience
- Annual leave
- Employee assistance program
BIM Coordinator
Tate Europe —Dublin, County Dublin
- Full-time
- CAD
- Engineering
- No degree
Quick apply
Supply Chain Engineer
Intel —Leixlip, County Kildare
- €71,300–€133,900 a year
- Full-time
- Engineering
- Master's degree
- Project management
Training and Administration Coordinator
JLL —Dublin, County Dublin
- No degree
- Data entry
- Organisational skills
Warehouse Collections Coordinator
Furlong Flooring Ltd —Ballymount, County Dublin
- €15.54 an hour
- Full-time
- Customer service
- Forklift
- Supervising experience
- Employee assistance program
- Sick pay
Quick apply
9d
Donor Care and Telemarketing Administrator - Temporary
Merchants Quay Ireland —Dublin, County Dublin
- €28,460–€31,700 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Training and Administration Coordinator
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- No degree
- Data entry
- Organisational skills
Quick apply
Facilities Coordinator
JLL —Dublin, County Dublin
- Hospitality
- English
- Presentation skills
1h

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Planner/Scheduling Coordinator - SITE BASED

Agilent Technologies -
Dunboyne, County Meath

Quick apply

Job details

Full-time | Fixed term
From €24 an hour

Qualifications

SAP CRM
SAP
English
CMMS
Smartsheet
Communication skills
Time management

Full job description

Entity Agilent Technologies –Ireland CSO

Function Scheduling Coordinator/Planner

Family Service Delivery / Administration / Customer Service

Reporting to Enterprise Scheduling Coordinator

Based on-site Dunboyne, Meath

Description Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables. applications and expertise. Agilent enables customers to gain the answers and insights they seek so they can do what they do best: improve the world around us.

Agilent is collaborating with leading biopharmaceuticals located in Cork/Limerick and is hiring for the integral and dynamic role of on-site Enterprise Scheduling Coordinator (ESC).

Objectives: The main objectives of this position are to:

· Represent Agilent Technologies delivering high levels of customer satisfaction in a dynamic, fast passed pharmaceutical site.

· Effective planning, scheduling and hosting of engineers for onsite maintenance activities.

· Manage and update scheduled services plan, ensuring successful completion of services and responding to breakdown repair requests.

· Work in partnership with customer(s) internal & third-party vendors

· Effectively manage contractual response times, minimizing rescheduling and delivering services within satisfactory timelines.

Build successful customer relationships, prioritizing customer requirements and keeping customer informed of any scheduling changes.

Responsibilities: Responsibilities of the Enterprise Scheduling Coordinator are:

· Service coordination; organizing service visits in accordance with site schedule along with management of associated standards / parts and IT requests etc. necessary for the successful completion of the service.

· Vendor hosting – support as the dedicated point of contact for onsite services, managing permits and supporting service engineers during service visits.

· Customer POC – first point of contact for the customer for any scheduling or operational queries.

· Daily administrative duties such as quotation requests, raising purchase orders and reconciling costs. Track out of scope costs and report regularly to account manager.

· Attend operational calls, customer meetings and managing a high volume of emails.

· Customer asset management, ensuring inventories are accurate. Managing new instrument additions, removals, and any changes to the agreed inventory.

· Monitoring performance metrics ensuring maintenance and repair requests are completed within the timeframe agreed with customer, with minimum disruption to onsite activities.

· Work with scheduling applications such as SAP CRM System and SmartSheet.

· Ability to work as a team player and demonstrate a passion for the role and customer satisfaction.

· Schedule vendor inductions and comply with customer vendor management requirements, ensuring risk assessments, training records and relevant documentation is collated in advance of scheduled services

· To management repair requests, minimizing instrument downtime.

· Proactive monitoring of schedule adherence to planned preventative maintenance.

· Management shipment and tracking of off-site instruments.

· Data management – managing inventory, service metrics, schedule and costings to a high standard.

· Collation of vendor service reports and upload onto customer CMMS software. Closure of associated work orders

· Following customer gowning and PPE requirements while operating in clean room areas and laboratories.

Core Skills Requirements:

· Third level qualification, science qualification advantageous.

· Ability to be a key team player, take ownership and help your colleagues with a positive attitude.

· Ability to manage sudden changes in priorities.

· Proven ability to problem-solve and multi-task.

· Planning, organizational, and time management skills. Ability to prioritize tasks and meet deadlines.

· Ability to handle customer and vendor requests via telephone, email, in-person.

· Excellent communication skills – effective interpersonal and cross-functional collaboration skills to work effectively with team members, customers, and relevant stakeholders.

· Ability to work independently will limited managerial input.

· Knowledge of planning and administrative tools is preferable – SAP/Smartsheet.

· Excellent communication skills – effective interpersonal and cross-functional collaboration skills to work effectively with team members, customer, and relevant stakeholders.

· Proven fluency in English (verbal & written).

· Willingness and enthusiasm to participate in on-going training and development.

Job Types: Full-time, Fixed term

Pay: From €24.00 per hour

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in swords, d

Planner/Scheduling Coordinator - SITE BASED

Scheduling and Support Officer

Credit & Collections Coordinator

Front Desk Receptionist (Full Time)

Facility Coordinator

Technician Scheduler / Depot Lead- Full Time

Guest Service Ambassador

Executive Administrative Assistant (contract)

IT Business Analyst

In-House Pensions Coordinator

Digital Business Analyst

Retail Store Supervisor

Senior Immigration Analyst

BIM Coordinator

Supply Chain Engineer

Training and Administration Coordinator

Warehouse Collections Coordinator

Donor Care and Telemarketing Administrator - Temporary

Training and Administration Coordinator

Facilities Coordinator

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