Find Servicenow system Jobs in Dublin, D

IT Infrastructure Analyst (IT Knowledge Management – Communication and Documentation)
Eurofins —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer science
- English
- Analysis skills
Quick apply
8d
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- Computer Science
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Intel —Leixlip, County Kildare
- €71,300–€133,900 a year
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Field Operations Lead
Indra Sistemas S.A —Santry, County Dublin
- €34,134.19–€90,314.49 a year
- Weekend availability
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- Maintenance
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Quick apply
9d
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Uniphar PLC —DUBLIN 24, County Dublin
- Full-time
- JavaScript
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Temp - Information Technology Cross-Function Assistant Vice President
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- Microsoft Excel
- Microsoft Office
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13d
Senior Site Reliability Engineer (R-19383)
Dun & Bradstreet —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- English
- Microsoft Office
Quick apply
Software Vendor Management
eBay Inc. —Dublin, County Dublin
- Full-time
- Project management
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- Bachelor's degree
IT Airport Engineer - Dublin Airport
ESP Global Services Limited —Swords, County Dublin
- €33,000 a year
- Weekend availability
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Quick apply
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MaxAccelerate —Dublin, County Dublin
- Full-time
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- Oracle
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Director of Global IT - Dublin
Foxit —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Access
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Quick apply
Senior IT Business Analyst – Record to Report
Aptiv plc —Dublin, County Dublin
- Oracle
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- Master's degree
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Solution Architect - Risk and Compliance
NTT Ltd —Dublin, County Dublin
- Full-time
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Senior Technican, PSO - Commerce
Sirius XM —Dublin, County Dublin
- Full-time
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- Oracle
- Data analysis skills
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14d
Service Desk Engineer
Medica —Dublin, County Dublin
- Full-time
- Azure
- Windows
- Scripting
Quick apply
1d
Hardware Asset Manager
eBay Inc. —Dublin, County Dublin
- Full-time
- Inventory control
- ERP systems
- Microsoft Office
EUC Architect
Tata Consultancy Services —Dublin, County Dublin
- Call to connect
- Azure
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Human Capital Operations Specialist - 18 Month Contract
Kohlberg Kravis Roberts & Co. —Dublin, County Dublin
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
9d

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IT Infrastructure Analyst (IT Knowledge Management – Communication and Documentation)

Eurofins -
Dublin, County Dublin

Quick apply

Job details

Full-time
8 days ago

Qualifications

Computer science
Business analysis
English
Analysis skills
Project management
Continuous improvement
Confluence
SharePoint
Technical writing
ServiceNow
IT
Communication skills

Full job description

Company Description

Why are we here?

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

Job Description

In a nutshell

As a IT Knowledge & Documentation Analyst (IT infrastructure analyst) within the IT Knowledge Management team, you will play a key role in improving how knowledge, documentation, and communication are managed across Eurofins IT. You will collaborate with stakeholders at all levels of the organisation, from technical experts and support engineers to senior IT leadership, to ensure high-quality documentation, knowledge-sharing practices, communication standards, and training initiatives. This role combines business analysis, technical writing, process improvement, and stakeholder engagement in an international IT environment.

Where will you be based and what business will you support?

This hybrid position is based in Dublin, Ireland, with a minimum of two days per week in the office.

How can you help us?

By supporting the continuous improvement of IT Knowledge Management, documentation, and communication practices across Eurofins IT. You will collaborate with stakeholders at all levels to ensure knowledge is effectively captured, maintained, and shared, while promoting consistency, quality, and best practices across documentation and communication processes.

What can we do for you?

We offer the opportunity to work in a global and collaborative IT environment, contributing to initiatives that support thousands of colleagues worldwide. You will gain exposure to a wide range of IT domains, develop valuable expertise in Knowledge Management and communication excellence, and benefit from continuous learning and professional growth opportunities.

Qualifications

Are you our kind of extraordinary?

You have:

3 years' experience as a Technical Writer, Business Analyst, Instructional Designer, or similar role.
Excellent written and verbal English communication skills.
Experience managing content on knowledge management platforms such as SharePoint or Confluence.
Experience creating and publishing Knowledge Base articles using platforms such as BMC Helix or ServiceNow.
Knowledge of Business Process Modelling Notation (BPMN) and associated tools.
Strong stakeholder engagement and communication skills.
Experience delivering training and knowledge transfer activities.
Strong analytical thinking and continuous improvement mindset.
Ability to balance high-level process thinking with excellent attention to detail.
Basic understanding of IT Infrastructure, cloud technologies, networking, IT Service Management, and Information Security concepts.

Nice to have:

Project Management certification.
Experience with Articulate Storyline or other eLearning tools.
Video editing experience (e.g. Clipchamp).
Academic background in Computer Science, Data Science, Information Systems, or a related field.

Additional Information

We support your development! Do you feel like you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! As an Equal Opportunity Employer, the Eurofins network of companies believes in strength and innovation through diversity. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Find out more on our Careers page: https://careers.eurofins.com/

Company description: Eurofins Scientific is an international network of independent life sciences companies, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.
The Eurofins network of companies believes that it is a global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is also one of the market leaders in certain testing and laboratory services for genomics, and in the support of clinical studies, as well as in biopharma contract development and manufacturing. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In under 40 years, Eurofins has grown from one laboratory in Nantes, France to over 65,000 employees across a decentralised and entrepreneurial network of over 950 laboratories in over 1,000 independent companies across 59 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

The Eurofins network generated EUR 7.296 billion revenues in FY 2025, and has been one of the fastest growing listed European companies for almost three decades.

Quick apply

Refine Your Search

servicenow system jobs in dublin, d

IT Infrastructure Analyst (IT Knowledge Management – Communication and Documentation)

Solutions Analyst III

Senior IT Business Analyst - Lead to Cash

Senior IT Lead and Delivery Manager

Supply Chain Engineer

Field Operations Lead

ServiceNow Architect

Temp - Information Technology Cross-Function Assistant Vice President

Senior Site Reliability Engineer (R-19383)

Software Vendor Management

IT Airport Engineer - Dublin Airport

Senior Account Executive - AI Software Sales & professional services

Director of Global IT - Dublin

Senior IT Business Analyst – Record to Report

Solution Architect - Risk and Compliance

Senior Technican, PSO - Commerce

Service Desk Engineer

Hardware Asset Manager

EUC Architect

Human Capital Operations Specialist - 18 Month Contract

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