Find Manager, client partners Jobs in Ashbourne, Mh

Aftersales Manager VW SEAT CUPRA
Bright Motor Group —Swords, County Dublin
- €50,000–€75,000 a year
- Full-time
- Customer service
- Leadership
- Communication skills
- Employee assistance program
- Sick pay
Quick apply
11d
Business Administration Manager
Teagasc —Ashtown, County Dublin
- €53,740–€75,788 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Partnership Manager (Ireland)
Benifex —DUBLIN 1, County Dublin
- €55,000 a year
- Remote
- Business development
- Contracts
- Negotiation
- Work from home
- Employee assistance program
Brand Manager
McCurrach Careers —DUBLIN 1, County Dublin
- Up to €60,000 a year
- Full-time
- Hybrid work
- Marketing
- Social media management
- Microsoft Office
Brand Manager
Avidity —DUBLIN 1, County Dublin
- Up to €60,000 a year
- Full-time
- Hybrid work
- Marketing
- Social media management
- Microsoft Office
Brand Manager
Zayan Agency —Dublin, County Dublin
- €40,248.61–€73,689.26 a year
- Part-time
- Hybrid work
- Marketing
- Microsoft Office
- Analysis skills
- Work from home
- Gym membership
Quick apply
12d
Customer Success Manager
EnergyCAP —DUBLIN 8, County Dublin
- €60,000–€65,000 a year
- Full-time
- Microsoft Outlook
- Analysis skills
- Bachelor's degree
- Wellness program
- Annual leave
Quick apply
Corporate Center Excellence and Enablement Lead
Novartis —Dublin, County Dublin
- €85,820–€159,380 a year
- Full-time
- Hybrid work
- English
- Finance
- In-person
Admissions Manager - 6 months FTC
RCPI —DUBLIN 2, County Dublin
- €67,000 a year
- Hybrid work
- CRM software
- Microsoft Office
- Analysis skills
- Annual leave
- Work from home
Quick apply
5d
Senior Manager, Operational Excellence, Global Financial Services
West Pharmaceutical Services —Dublin, County Dublin
- €96,000–€122,100 a year
- ERP systems
- Microsoft Office
- Finance
Service Desk Manager
Viatel —Dublin, County Dublin
- €60,000–€70,000 a year
- Azure
- Customer service
- Analysis skills
12d
Delivery Manager
Elwood Roberts —Dublin, County Dublin
- €400–€500 a day
- Full-time
- Management
- DevOps
- Project management
Quick apply
Head of Support Delivery, gUP Operations
Google —Dublin, County Dublin
- €178,000–€183,000 a year
- Full-time
- Project management
- Bachelor's degree
- No degree
Guest Relations Manager
Sodexo —DUBLIN 2, County Dublin
- €60,000 a year
- Full-time
- Hospitality
- No degree
- Organisational skills
- Employee assistance program
Quick apply
2d
Senior Manager: Strategy Advisory
Deloitte —Dublin, County Dublin
- €89,050 a year
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- Team management
11d
Macra Make the Moove Project Manager
Macra na Feirme —Dublin, County Dublin
- €50,000–€55,000 a year
- Part-time
- Hybrid work
- Project management
- Communication skills
- Work from home
- Employee assistance program
Quick apply
9d
Director, Government Affairs Europe
Regeneron —Dublin, County Dublin
- €119,900–€200,400 a year
- Spanish
- English
- Bachelor's degree
- Annual leave
Technical Manager
Apleona Ireland —Dublin, County Dublin
- €65,000–€85,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Human resources
Quick apply
IT Operation Specialist
Elwood Roberts —Dublin, County Dublin
- €35,000–€40,000 a month
- Full-time
- Spanish
- Microsoft Excel
- Management
Quick apply
Head of European and UK Policy
Whatnot —Dublin, County Dublin
- €200,000–€276,000 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Work from home

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Aftersales Manager VW SEAT CUPRA

Bright Motor Group -
Swords, County Dublin

Quick apply

Job details

Permanent | Full-time
€50,000–€75,000 a year
11 days ago

Benefits

Bike to work scheme
Company pension
Employee assistance program
Sick pay
On-site parking

Qualifications

Customer service
Leadership
Communication skills
Time management

Full job description

About Us:

Bright Motor Group was founded in 1982 and is now one of Ireland’s leading Motor Retailers, representing some of the best-known vehicle brands including Ford, Hyundai, SEAT, Cupra, Volkswagen Commercial, Citroën, Suzuki, Peugeot, Opel, Leapmotor, DS and BYD.

With 9 showrooms situated at Airside near Swords, a further 5 at Navan Road and our Bray dealership, we are located close to the motorway network and easily accessible from all areas of Greater Dublin.

As a result of our ongoing expansion and business growth, we are seeking to strengthen our team by appointing positive and motivated individuals to take the business to the next level and achieve the strategic goals that we have set.

Bright Motor Group is currently recruiting an Aftersales Manager at our Campus in Swords. This is an exciting opportunity for a driven, customer-focused professional to build a rewarding career with one of Ireland’s leading motor retailer groups.

The Aftersales Manager (VW & SEAT CUPRA) is a senior operational leadership role with full accountability for the commercial, operational, customer experience, people leadership and compliance performance of the aftersales operation . The role is designed as a combined strategic and operational leadership position with broad commercial accountability.

The position is accountable for delivering sustainable profit contribution, high customer satisfaction, disciplined operational control and development of a high-performing team. This role carries responsibility for achieving business targets while exercising discretion and initiative to adapt plans, resources and processes in line with business needs.

Role responsibilities:

Oversee the day-to-day running of the aftersales department across VW Commercial and SEAT CUPRA.
Ensure workshop loading, productivity, efficiency and labour sales targets are achieved.
Monitor and improve departmental KPIs including recovery rates, technician utilisation, customer retention, NPS and profitability.
Implement effective scheduling by using the workshop planner and workflow processes to maximise workshop capacity.
Maintain excellent standards of cleanliness, health & safety, and operational compliance.
Ensure all manufacturer standards and franchise requirements are consistently met.
Control resources and utilise assets to achieve qualitative and quantitative targets.
Ensure payment for repairs and servicing of vehicles is collected as per company policy.
Ensure staff adhere to correct uniform and maintain a high standard of dress including proper usage of PPE.
Deliver outstanding customer service and maintain high customer satisfaction levels.
Consistently Achieve NPS Targets
Resolve customer concerns and escalations professionally and efficiently.
Promote customer retention initiatives and aftersales marketing campaigns.
Improve customer service experience, creating engaged customers and facilitating organic growth.
Ensure service procedures, policies and standards and implemented and maintained.
Ensure all the teams are familiar and trained on the Dealer Management System and utilisation in accordance with process and standards.
Ensure service advisors maintain excellent communication throughout the customer journey.
Lead, motivate, train and develop service advisors, technicians, workshop controllers, parts personnel, and support staff.
Conduct regular performance reviews, coaching and mentoring sessions.
Identify training and development needs within the aftersales team.
Support the apprenticeship program in line with company standards.
Foster a positive, performance culture with strong teamwork and accountability.

The ideal candidate will have:

Valid full driving licence (essential).
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Attention to detail and a commitment to providing excellent service.
Flexible and adaptable to changing priorities and workloads.
Strong organisational and time-management skills.
Strong understanding of vehicle preparation standards.
Self-motivated, professional, and customer focused

What we offer in return:

Highly Competitive Remuneration Package
Career progression opportunities within Bright Motor Group.
Supportive team environment and modern dealership facilities.
Provision of a demo vehicle.
21 days basic holiday.
Company Pension.
Employee Assistance Programme.
Staff discount.
Staff referral scheme.

Benefits:

Bike to work scheme
Company pension
Employee assistance program
On-site parking
Sick pay

Job Types: Permanent, Full-time

Pay: €50,000.00-€75,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

manager, client partners jobs in ashbourne, mh

Aftersales Manager VW SEAT CUPRA

Business Administration Manager

Partnership Manager (Ireland)

Brand Manager

Brand Manager

Brand Manager

Customer Success Manager

Corporate Center Excellence and Enablement Lead

Admissions Manager - 6 months FTC

Senior Manager, Operational Excellence, Global Financial Services

Service Desk Manager

Delivery Manager

Head of Support Delivery, gUP Operations

Guest Relations Manager

Senior Manager: Strategy Advisory

Macra Make the Moove Project Manager

Director, Government Affairs Europe

Technical Manager

IT Operation Specialist

Head of European and UK Policy

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