Find It risk Jobs in Finglas, D

IT Support Engineer - Level 2
PFH Technology Group —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Free parking
Quick apply
Manual Ethical Hacker (Web Applications)
Bank of America —Dublin, County Dublin
- Full-time
- SQL
- Communication skills
- Employee assistance program
Software Engineer, Data Infrastructure & Acquisition - Dublin, Ireland
Speechify —Dublin, County Dublin
- €30,000–€120,000 a year
- Remote
- Doctoral degree
- Computer Science
- Master's degree
SQL Database Administrator – Security & Risk
Azimut Holding —Dublin, County Dublin
- Azure
- English
- SQL
Internal Audit Specialist - IT
Accenture —Dublin, County Dublin
- Full-time
- Computer Science
- English
- Windows
- Work from home
Cybersecurity Threat & Vulnerability | Manager | Cyber Security | Technology Consulting | Advisory
PwC —Dublin, County Dublin
- Full-time
- Computer Science
- Research
- Windows
Desktop & Site Support Engineer
Teleperformance —Dublin 07, County Dublin
- Full-time
- Management
- Customer service
- Windows
IT Support Team Lead
Mallinckrodt —Dublin, County Dublin
- Full-time
- Bachelor's degree
- No degree
- IT
6h
Systems and Administrative Coordinator
Hanami International —Dublin, County Dublin
- €50,000–€55,000 a year
- Full-time
- English
- Microsoft Office
- Communication skills
Quick apply
11h
AI Analysis & Performance Analyst
TikTok —Dublin, County Dublin
- Master's degree
- SQL
- AI
Principal Engineer (IT Automation & AI-native Transformation)
SoSafe —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Excel
- Leadership
- Communication skills
- Referral programme
Software Engineer – Support & Operations
ZeroRisk —Dublin, County Dublin
- Full-time
- Remote
- Java
- AWS
- Communication skills
Business & Test Analyst
Ayvens —Dublin, County Dublin
- Part-time
- Azure
- DevOps
- English
Payment Operations Specialist - EMEA
WeTravel —Dublin, County Dublin
- €31,000–€36,500 a year
- Weekend availability
- Remote
- Spanish
- English
- Analysis skills
- Relocation assistance
- Annual leave
12d
Staff Full-Stack Software Engineer
LendWell —Dublin, County Dublin
- €60,000–€130,000 a year
- Full-time
- Hybrid work
- No degree
- Mentoring
Quick apply
14d
Sourcing Specialist - CST IT Sourcing
Verizon —Dublin, County Dublin
- Google Suite
- Data analysis skills
- Microsoft Office
5d
Electronic Communications Surveillance Analyst
Bloomberg —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Temp - Information Technology Cross-Function Associate
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- Microsoft Excel
- Microsoft Office
- Analysis skills
Finance Data Analyst
Cornmarket —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Microsoft Office
Quick apply
Deskside Support Engineer
Ekco —Dublin, County Dublin
- Azure
- Windows
- SharePoint
- Annual leave
- Employee assistance program
Quick apply

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IT Support Engineer - Level 2

PFH Technology Group -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking

Qualifications

Microsoft Powerpoint
Microsoft Excel
Azure
Microsoft Outlook
Japanese
Windows
Analysis skills
SharePoint
Communication skills
Active Directory
Intune

Full job description

Job Title: L1 / L2 Service Desk Technician

Location: Dublin 1, free parking

Contract Type: Permanent

Hybrid: 4 days on site, WFH on Fridays.

Working hours: 35 hours per week

Overview

We are seeking a skilled and customer-focused L1/L2 Service Desk Technician to deliver first- and second-line ICT support within an ITIL-aligned environment. This role is ideal for a proactive problem-solver with strong Microsoft 365 expertise and a passion for delivering excellent user support.

Key Responsibilities

Provide first and second line IT support, ensuring high levels of first-time resolution
Log and track incidents via the PFH client ticketing system in line with ITIL processes
Troubleshoot, resolve, and escalate technical issues as required
Own and manage problem tickets, identifying root causes and implementing fixes
Respond to and manage security alerts and incidents
Work closely with internal teams and third-party vendors to resolve issues
Maintain and update knowledge base articles, SOPs, and runbooks
Manage IT hardware and software assets
Support continuous service improvement initiatives

Essential Requirements

ITIL Foundation Certification (v4 minimum)
Strong experience in ITIL-based Service Desk environments (Incident, Problem, Change Management)
Proven troubleshooting, triage, and escalation skills
Excellent communication skills with a customer-first approach
Ability to work effectively as part of a team environment

Technical Skills & Experience

Windows 11 deployment and support
Microsoft 365 (Outlook, Teams, OneDrive, SharePoint, Word, Excel, PowerPoint)
Entra ID / Active Directory
Intune Endpoint Management and patching (incl. Azure Update Manager)
Microsoft Defender (Vulnerability Management & XDR)
Microsoft Teams & Teams Rooms
Experience managing security incidents and alerts

Desirable Certifications

Microsoft Endpoint Administrator Associate (MD-102 / MD-100)
Microsoft Security, Compliance & Identity Fundamentals (SC-900)
(Candidates working towards certification will be considered; certification must be achieved by contract start date)

Cybersecurity Awareness

Strong knowledge of:
- Phishing and social engineering risks
- Identity & Access Management (IAM)
- Multi-Factor Authentication (MFA)
- Zero Trust principles

What We’re Looking For

Strong problem-solving and analytical skills
Excellent communication and interpersonal abilities
A proactive, solutions-driven mindset
Commitment to high-quality customer service

Apply Now

If you’re passionate about IT support and want to work in a dynamic, customer-focused environment, we’d love to hear from you.

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.

We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation, race, religion, or any other legally protected status.

We are committed to ensuring that individuals with disabilities or access needs are provided with reasonable accommodation during the recruitment process, to perform essential job functions, and to access the full benefits of employment. Please contact us if you require accommodation at any stage.

IND1

Quick apply

Refine Your Search

it risk jobs in finglas, d

IT Support Engineer - Level 2

Manual Ethical Hacker (Web Applications)

Software Engineer, Data Infrastructure & Acquisition - Dublin, Ireland

SQL Database Administrator – Security & Risk

Internal Audit Specialist - IT

Cybersecurity Threat & Vulnerability | Manager | Cyber Security | Technology Consulting | Advisory

Desktop & Site Support Engineer

IT Support Team Lead

Systems and Administrative Coordinator

AI Analysis & Performance Analyst

Principal Engineer (IT Automation & AI-native Transformation)

Software Engineer – Support & Operations

Business & Test Analyst

Payment Operations Specialist - EMEA

Staff Full-Stack Software Engineer

Sourcing Specialist - CST IT Sourcing

Electronic Communications Surveillance Analyst

Temp - Information Technology Cross-Function Associate

Finance Data Analyst

Deskside Support Engineer

I want to receive the latest job alerts for it risk in finglas, d

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