Find Servicenow platform Jobs in Dublin, D

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Senior IT Business Analyst - Lead to Cash

Aptiv plc -
Dublin, County Dublin

Apply Now

Job details

Qualifications

Computer Science
Business analysis
Tableau
Master's degree
Six Sigma
Analysis skills
Compliance management
Bachelor's degree
Software development
ServiceNow
Data collection
Communication skills
Marketo
SDLC

Full job description

As the Senior IT Business Analyst – Lead to Cash you will be the primary internal IT contact and will interface with the technical community accountable for planning and delivery. You will support Aptiv’s technology leadership in managing the Lead to Cash Application portfolio.

Adopting a collaborative approach, you will collect, clarify, and translate business requirements into documentation and conceptual design (using standard tools and models), from which solutions are developed, enabling effective project outcomes.

The Senior IT Business Analyst supports proper consumption and insight generation inside business organizations through analysis and support in the planning and execution of an assigned information capability and technology roadmap.

Your Role

Partner with business process owners and IT client-facing teams to elicit and document business requirements for new and / or enhanced functional capabilities
Employ various techniques to define, elicit, analyse, record, and validate requirements throughout a project lifecycle
Develop business process models, business requirements (functional and non-functional) along with relevant use cases for the business processes
Serve as the liaison between the business community and the IT architecture and development teams through which requirements flow to enable solutions that deliver long-term value and meet Aptiv standards.
Use your functional knowledge of business and technology to recommend systems and process opportunities to improve, expand, or retire existing capabilities & technology to increase the value to Aptiv
Develop collaborative working relationships with the business community to ensure comprehensive user acceptance testing occurs, training plans are developed & executed, and application solutions are successfully deployed to business functions
Investigate and learn business issues and data challenges for business processes.
Support the IT Lead to Cash Service Owner as the business advocate (Voice of customer) in all stages of project delivery.
Support with delivery of IT application support services to Lead to Cash applications and contribute to lessons learned and the continuous improvement of IT services
Support IT Strategy Development of the Lead to Cash portfolio through detailed analysis and data collection and maintenance of the Aptiv Application Repository
Support IT Service Owners, Architect teams and Procurement with input to Requirements for Future Technology evaluation and selection process

Your Background

Bachelor or Master degree in the field of the field of computer science, business administration, sales, marketing, Order to Cash, MIS or related discipline.
3+ years of experience in multi-national environment within the IT department.
Working knowledge and experience in providing IT solutions for Lead to Cash functional processes, including Sales & Sales operations, Marketing, Quote & pricing management, Order Management, Revenue realisation
Exposure to and knowledge of key applications servicing Lead to Cash Functions would be preferred – Salesforce CRM, Marketo, Tableau, MS Dynamics.
Working knowledge and/or experience with of the Systems Development Lifecycle, ITIL, IT infrastructure services, IT Audit and Compliance Management and ServiceNow Platform

Experience in IT project management (Six Sigma), requirements definition, process definition, and testing.

Experience in utilizing requirements tools, along with requirements traceability and gap analysis experience
Experience in software development methodology
Certified Business Analysis Professional (CBAP) a plus
Strong Communication (verbal and written) and analytical skills
Strong collaboration & facilitation skills and ability to deal with business leaders
Thinks Clearly: Strategic, intellectually curious thinker with focus on outcomes
Drives Action: Experience facilitating workshops with small and large groups
Builds Relationships: Ability to create constructive relationships, influence, and communicate to multiple stakeholders, including client management, and operate successfully in a matrixed IT environment
Handles Pressure: Demonstrated ability to work in a high-intensity, multi-project environment, with the ability to multi-task .

Aptiv Rewards & Advantages

Competitive compensation package including; Bonus Potential, Healthcare & Pension.
Learning, professional growth and development in a world recognized international environment.
Access to internal & external training, coaching & certifications.
Recognition for innovation and excellence.
Opportunities to give back to the community.
Meaningful work that makes a difference in the world.

Some see differences. We see perspectives that make us stronger.

Diversity and Inclusion are sources of innovation and creativity, both of which are essential to Aptiv’s success. Everyday our diverse team comes together, drives innovation, pursues solutions, and meets challenges using their unique abilities, perspectives and talents, changing what tomorrow brings. When you join our team, you’ll get encouraged to think boldly, express your viewpoint and innovate as a matter of habit.

Some See Technology. We See a Way to Make Connections.

At Aptiv, we don’t just see the world differently; we work to change reality. That means developing technology that rewrites the rules of what’s possible in the pursuit of making transportation safer, greener and more connected. Today there are more than 180,000 of us globally, located in 44 countries, and united by one mission. Join the movement and together, let’s change tomorrow.

Privacy Notice - Active Candidates: https://www.aptiv.com/privacy-notice-active-candidates

Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.

Apply Now

Refine Your Search

servicenow platform jobs in dublin, d

Senior IT Business Analyst - Lead to Cash

Temp - Information Technology Cross-Function Assistant Vice President

Field Operations Lead

Senior GRC Systems Administrator Cork, Ireland Dublin, Ireland Jul. 11, 2026

Associate Site Reliability Engineer

Software Vendor Management

Senior Site Reliability Engineer (R-19383)

Senior IT Lead and Delivery Manager

Supply Chain Engineer

Senior Account Executive - AI Software Sales & professional services

Senior IT Systems Administrator

Solution Architect - Risk and Compliance

Senior IT Business Analyst – Record to Report

Senior Technican, PSO - Commerce

Hardware Asset Manager

Director of Global IT - Dublin

Advisory Presales Solution Consultant - Ireland

Sales Development Representative - Native/Fluent Danish Speaking

Regional Creative Lead: EMEA

EUC Architect

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