Find In training life science Jobs in Dublin 1, D

IT Helpdesk Support
Perigord Life Science Solutions —Dublin, County Dublin
- €35,000–€45,000 a year
- Full-time
- Hybrid work
- Computer Science
- Windows
- Analysis skills
- Employee assistance program
- Sick pay
Quick apply
Computer Science Graduate
AQMETRICS —Maynooth, County Kildare
- Full-time
- Computer Science
- In-person
- Communication skills
- Employee assistance program
Impact Assessment Ireland Lead
Ramboll —Dublin, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Business development
- Project management
- Annual leave
Quick apply
Forward Deployed Engineer
Salesforce —Dublin, County Dublin
- Full-time
- Computer Science
- Salesforce
- Java
Accounts Assistant
Mercury Engineering —Dublin, County Dublin
- Microsoft Excel
- Accounting
- Computer skills
Montessori Teacher
The Creative —Dundrum, County Dublin
- €17.00–€18.50 an hour
- Full-time
- First Aid Certification
- No degree
- Sick pay
Quick apply
6d
Field Service Representative
Ecolab Inc. —Clonee, County Meath
- Full-time
- Microsoft Office
- Plumbing
- Mechanical knowledge
- Employee stock purchase plan
Research Scientist: Machine Learning for Drug Discovery and Genomic Data
Accenture —Dublin, County Dublin
- Full-time
- Doctoral degree
- Computer Science
- English
Data Analyst
iCIMS Talent Acquisition —DUBLIN 2, County Dublin
- Full-time
- Azure
- Computer Science
- Data analysis skills
- Annual leave
- Life insurance
EHR Medication Management Build Team Member
UPMC —Dublin, County Dublin
- Oracle
- Doctoral degree
- ERP systems
- Annual leave
People Partner - Europe
EVERSANA —Dublin, County Dublin
- Full-time
- Remote
- English
- Microsoft Office
- Analysis skills
Quick apply
Corporate Center Excellence and Enablement Lead
Novartis —Dublin, County Dublin
- €85,820–€159,380 a year
- Full-time
- Hybrid work
- English
- Finance
- In-person
Data Engineer
Deloitte —Dublin, County Dublin
- €53,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Engineering
Field Service Engineer (Clinical Diagnostics)
Medical Supply Co Ltd (MSC) —Dublin, County Dublin
- €37,500–€45,000 a year
- Full-time
- Software troubleshooting
- No degree
- HVAC
Quick apply
4d
Technical Solutions Consultant, Apps and Gaming
Google —Dublin, County Dublin
- €68,000–€70,000 a year
- Full-time
- Computer Science
- Engineering
- Java
Submission Readiness Document Manager
Novartis —Dublin, County Dublin
- €55,370–€102,830 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
Infection Prevention and Control (IPC) Account Manager
Mediteq Healthcare Solutions Ltd —DUBLIN 15, County Dublin
- Full-time
- Nursing
- Sales
- Microsoft Office
Quick apply
12d
Change Management Specialist - EHR Implementation
UPMC —Dublin, County Dublin
- Clinic
- Bachelor's degree
- Business
- Annual leave
13d
Data Analyst
iCims —DUBLIN 2, County Dublin
- Full-time
- Azure
- Computer Science
- Data analysis skills
- Annual leave
- Life insurance
QC Analyst ( 6 Months Agency Contract )
Viatris —Baldoyle, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Bachelor's degree

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IT Helpdesk Support

Perigord Life Science Solutions
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time
€35,000–€45,000 a year

Benefits

Bike to work scheme
Company events
Employee assistance program
Sick pay
On-site parking

Qualifications

Microsoft Windows Server
FTP
Computer Science
IIS
iOS
Windows
DHCP
Analysis skills
IT support
DNS
Mac OS
TCP/IP
Communication skills
Active Directory
CompTIA A+
Intune
Help desk
Information Technology
VPN

Full job description

About us:

Perigord is a global organisation and leader in the field of integrated Artwork Management System, Artwork Creation and Production Services to the Life Science industry. With an ever-expanding team of over 500 subject matter experts, we support 15 of the top 20 pharmaceutical companies and over 150 Life Science companies to create, manage and distribute their labelling and packaging assets around the globe.

Patient safety is at the heart of everything we do. We have a passion for innovation, are focused on creative problem solving and have a dedicated product development roadmap. Through all of this, our business has grown exponentially. We are set to expand significantly into the future.

Now partnering with Tech Mahindra and sharing a single ambition, we intend to digitally transform the world of labelling and packaging artwork. We aspire to be the leading provider of Life Science and Commercial Labelling, Artwork Production, Artwork Management and Software Solutions to the world's leading brands. Perigord is an equal opportunities employer.

We now have an exciting opportunity for an IT Helpdesk Support to join our growing organisation.

The Role:

The IT Helpdesk Support will report to the Global Head of IT and work alongside a dedicated Global IT team.

Your Responsibilities:

Provide top-level IT support (Levels 1 and 2) in a timely and effective manner
Diagnose and resolve hardware and software problems, including desktops, laptops, Apple Macs, printers, and mobile devices
Troubleshoot and resolve issues related to operating systems, software applications, email, and network connectivity
Manage a queue of support requests and tracking requests using a ticketing system
Manage the deployment, maintenance, upgrade, and support of all IT systems, including PCs, Macs, servers, operating systems, hardware, software, and peripherals
Perform daily system monitoring, verifying the integrity and availability of all hardware, systems and key processes, reviewing system and application logs
Develop and implement IT policies and procedures according to best practices
Configure and manage MicroSoft365, Active Directory, DHCP, DNS, GPOs, IIS, FTP
Install, configure and maintain virtualized servers using Microsoft Hyper-V
Perform regular patch management and system updates
Adhere to security policies and corporate best practices, working closely with senior team members to develop new skills and escalating issues when required
Assist in IT projects as required
Educate users on system operations and self-help techniques to minimize recurring issues
Identify and recommend process improvements to enhance the efficiency and effectiveness of the IT helpdesk support function

Preferred Qualifications, Training and Experience:

Third-level qualification in computer science, information technology or relevant degree
Recent experience in a similar role
Strong Windows Desktop and Apple Mac troubleshooting skills
Strong knowledge of Windows 10/11, macOS, and Windows Server administration
Good analytical skills (identify the root cause and provide fixes, in-depth analysis of issues with recommendations for resolution)
Take ownership of and be proactive when dealing with IT issues
Ability to prioritise issues and manage time effectively, taking accountability for resolving issues
Excellent interpersonal skills and being an effective communicator, able to interact with people at all levels, both within and outside the business
Ability to suggest alternative solutions, innovate and use past experience, to streamline operations
Fluency with network protocols (TCP/IP, DNS, HTTP(S), SMTP, DHCP, VPN and WiFi etc.)
Experience supporting mobile devices and endpoint management solutions, including Microsoft Intune, iOS and Android
Excellent documentation skills
Professional certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or similar qualifications are an advantage
Basic Programming Language knowledge is an advantage

Work Arrangements

Perigord are currently working a hybrid model, with 3 days per week in the office and 2 days per week working from home.

Pay: €35,000.00-€45,000.00 per year

Benefits:

Bike to work scheme
Company events
Employee assistance program
On-site parking
Sick pay

Work Location: Hybrid remote in Dublin, County Dublin

Quick apply

Refine Your Search

in training life science jobs in dublin 1, d

IT Helpdesk Support

Computer Science Graduate

Impact Assessment Ireland Lead

Forward Deployed Engineer

Accounts Assistant

Montessori Teacher

Field Service Representative

Research Scientist: Machine Learning for Drug Discovery and Genomic Data

Data Analyst

EHR Medication Management Build Team Member

People Partner - Europe

Corporate Center Excellence and Enablement Lead

Data Engineer

Field Service Engineer (Clinical Diagnostics)

Technical Solutions Consultant, Apps and Gaming

Submission Readiness Document Manager

Infection Prevention and Control (IPC) Account Manager

Change Management Specialist - EHR Implementation

Data Analyst

QC Analyst ( 6 Months Agency Contract )

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