Find Pensions administration Jobs in Rathcoole, D

Customer Service Advisor
Fairstone Ireland —Stillorgan, County Dublin
- €30,000–€35,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Gym membership
Quick apply
Pensions Administration - Retirement
WTW —Dublin, County Dublin
- Full-time
- Hybrid work
- Communication skills
- Annual leave
7d
Implementation Coordinator
LEAP Legal Software —Dublin, County Dublin
- €40,000–€45,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
- Time management
- Annual leave
- Employee assistance program
Quick apply
3d
Human Resources Administrator
St Patrick's Hospital —Dublin, County Dublin
- €37,277–€55,398 a year
- Full-time
- Microsoft Outlook
- Management
- Microsoft Office
- Annual leave
19h
Service Desk Manager
Viatel —Dublin, County Dublin
- €60,000–€70,000 a year
- Azure
- Customer service
- Analysis skills
10d
Customs Administrator
Perennial Freight Group —Dublin, County Dublin
- From €36,000 a year
- Full-time
- Leaving certificate
- No degree
- Employee assistance program
Quick apply
2d
Administrator & Site Coordinator
Nspace —DUBLIN 2, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Sick pay
Quick apply
10d
Assistant Project Manager
Chadwicks Group —Dublin, County Dublin
- €45,000–€50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
- Sick pay
Admin Team Member - Supply Chain, Kilteel
ESB —Kilteel, County Kildare
- €33,500–€40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- No degree
4d
Claims Officer - Italian
Allianz —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- English
Administration Assistant
Bloomfield Hospital —Rathfarnham, County Dublin
- €34,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee assistance program
Quick apply
8d
Customer Service Advisor
Tuath Housing Association —Dublin, County Dublin
- €31,827 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
Quick apply
1d
Payroll Administrator
OCS Group —DUBLIN 9, County Dublin
- €35,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance program
Quick apply
In-House Pensions Coordinator
Tesco Ireland —Dún Laoghaire, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
Executive Assistant (Perm) - Commercial (Pensions)
Arthur Cox —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Customer Care Administrator
Drivalia (formerly ALD Automotive) —Stillorgan, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance program
Quick apply
14d
Customer Service & Operations Administration Support
Culligan Ireland —Dublin, County Dublin
- €30,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
- Sick pay
Quick apply
Payroll Administrator
Standard Life —Dublin, County Dublin
- Microsoft Excel
- Microsoft Office
- Accounting
Research Support Coordinator
Irish Cancer Society —DUBLIN 4, County Dublin
- €37,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Word processing
- Research
- Annual leave
- Employee assistance program
Quick apply
15h
IT Helpdesk Technician
BDO Ireland —Dublin, County Dublin
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- IT
- Annual leave
- Work from home
Quick apply

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Customer Service Advisor

Fairstone Ireland
Stillorgan, County Dublin

Quick apply

Job details

Full-time
€30,000–€35,000 a year

Benefits

Company pension
Gym membership

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
CPC Card
Customer service
Microsoft Office
Administrative experience
Organisational skills
IT
Communication skills
Banking

Full job description

Company Description

Fairstone Ireland specialises in delivering tailored financial planning and wealth management solutions to help individuals and businesses achieve their financial goals. As Ireland's fastest growing financial planning firm, we serve over 38,000 clients and manage more than €3 billion in assets under management.

Our comprehensive services include financial planning, retirement and estate planning, mortgage advice, investment strategies, and wealth management. We are committed to providing independent, client-focused advice and exceptional service through our team of Qualified Financial Advisors. Operating across 17 locations in Ireland, we pride ourselves on our client-centric approach to financial success.

Role Overview

We are seeking a Customer Service Advisor (CSA) to join our growing financial planning firm based in Stillorgan, Co. Dublin. This is an excellent opportunity for a motivated and customer-focused individual who enjoys working in a professional office environment and delivering exceptional client service. The successful candidate will play an important role in supporting our Financial Planning Advisors and maintaining strong relationships with our existing clients.

The role will involve making outbound calls to existing clients to arrange financial review appointments, handling general client enquiries, supporting diary management, and assisting with reception/front-of-house duties when it’s required. Reporting into the Existing Business Operations Team Manager, this role is ideal for someone with previous customer service, contact centre, banking, or office administration experience who is looking to build a long-term career within financial services.

While the QFA qualification is not required initially, the successful candidate may be expected to begin studying towards the qualification upon joining the firm. This role offers a clear pathway for career progression into Paraplanning and Financial Planning Advisor positions once full QFA qualification is achieved. This role is part of the Fitness Probity Regime and Individual Accountability Framework, which set out the specific requirements applicable.

Key Responsibilities

Specific activities include:

Make outbound calls to existing clients to arrange review meetings and appointments with Financial Planning Advisors.
Support in the management of Financial Planning Advisor diaries and coordinate appointments efficiently.
Handle inbound customer calls and general enquiries in a professional and courteous manner.
Provide excellent customer service across all client interactions by phone, email, and in person.
Assist with reception and front-of-house cover during busy periods including holidays, where required.
Support the advisory and operations teams with general office and client servicing tasks.
Maintain accurate and up-to-date client records on the CRM system.
Follow up with clients regarding outstanding documentation or appointment confirmations.
Escalate client concerns or complaints appropriately where necessary.
Ensure all activities are carried out in line with company procedures and regulatory requirements including CPC and Data Protection obligations.
Contribute positively to a collaborative and professional office environment.

The Ideal Candidate

At least 1 year experience in a customer service, call centre, office administration, retail banking, hospitality, or a similar customer-facing role.
Excellent communication and interpersonal skills with a professional telephone manner.
Strong organisational skills, an ability to manage multiple tasks effectively with a strong attention to detail and accuracy.
An ability to work independently and as part of a high-performance team.
Comfortable making outbound calls and building rapport with clients.
Good IT skills including proficiency in Microsoft Office (Word, Outlook, Excel).
A positive can-do attitude with a willingness to learn and develop in a fast-paced and dynamic environment.
A genuine interest in pursuing the QFA qualification and a long-term career in an ambitious financial planning and wealth management firm.

What we offer

Competitive salary of €30,000 to €35,000 depending on experience.
26 days holidays.
Death in Service and Company Pension from your first day.
Income Protection and Gym Membership after you pass your probation.
Career progression opportunities.
Financial support towards professional qualifications including QFA and CFP.
Paid study leave.
Hybrid working with ability to work remotely up to 2 days per week anywhere in the Republic of Ireland once you pass your probation.

Quick apply

Refine Your Search

pensions administration jobs in rathcoole, d

Customer Service Advisor

Pensions Administration - Retirement

Implementation Coordinator

Human Resources Administrator

Service Desk Manager

Customs Administrator

Administrator & Site Coordinator

Assistant Project Manager

Admin Team Member - Supply Chain, Kilteel

Claims Officer - Italian

Administration Assistant

Customer Service Advisor

Payroll Administrator

In-House Pensions Coordinator

Executive Assistant (Perm) - Commercial (Pensions)

Customer Care Administrator

Customer Service & Operations Administration Support

Payroll Administrator

Research Support Coordinator

IT Helpdesk Technician

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