Find Scrum master, data science & Jobs in Cobh, C

Technical Support Engineer
Broadcom —Cork, County Cork
- Weekend availability
- Computer Science
- Customer service
- English
Technical AI Enablement Senior Engineer
McKesson —Cork, County Cork
- €72,000–€120,000 a year
- Azure
- Computer Science
- SQL
- Wellness program
- Employee stock purchase plan
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Computer Systems Validation (CSV) Engineer
Catalyx —Cork, County Cork
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
Quick apply
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Roughan & O'Donovan —Cork, County Cork
- English
- IT
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Manager, Program Management, Audits and Insights
Amazon Ireland Support Services Limited - A94 —Cork, County Cork
- Full-time
- Microsoft Excel
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1d
Quality Systems Engineer
Merck KGaA —Cork, County Cork
- Bachelor's degree
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QC Analyst
SGS —Loughbeg, County Cork
- Full-time
- Analysis skills
- No degree
- Organisational skills
Quick apply
Recruiting Coordinator, HR Operations
McKesson —Cork, County Cork
- €38,300–€63,800 a year
- Microsoft Excel
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- English
Manufacturing Data Product Analyst
Deep DSG —Cork, County Cork
- Full-time
- Hybrid work
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- Engineering
- Master's degree
Quick apply
18h
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Catalyx —Cork, County Cork
- Full-time
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G MASS —Cork, County Cork
- Hybrid work
- Computer Science
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Senior Specialist - Industry 4.0 & Manufacturing Data
Deep DSG —Cork, County Cork
- Full-time
- Hybrid work
- Computer Science
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- Annual leave
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Quick apply
Lead PM, Program/Project Manager
Analog Devices —Cork, County Cork
- Full-time
- Computer Science
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International Software Quality Engineer with Norwegian
LocalEyes —Cork, County Cork
- Monday to Friday
- Computer Science
- English
- Analysis skills
- Free parking
- Relocation assistance
Quick apply
FY27 Intern - Software Intern (Data Center, Cloud-AI Engineering) - Cork
Qualcomm —Cork, County Cork
- Computer Science
- Windows
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Fire Investigator - Ireland
Jensen Hughes —Cork, County Cork
- Remote
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- Analysis skills
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Quick apply
Solutions Architect – Contact Center (Cloud & AI)
Johnson Controls —Cork, County Cork
- Full-time
- Computer Science
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Agentic AI Developer - Cork, Ireland
Qualcomm —Cork, County Cork
- Azure
- Doctoral degree
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IT Portfolio Delivery Manager
Synergy Flavors —Cork, County Cork
- Full-time
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- Leadership
- Communication skills
IT Portfolio Delivery Manager
Carbery —Cork, County Cork
- Full-time
- IT
- Leadership
- Communication skills

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Technical Support Engineer

Broadcom -
Cork, County Cork

Apply Now

Job details

Full-time

Qualifications

TCP
Computer Science
Kubernetes
Customer service
English
Technical support
Master's degree
Firewall
DHCP
Bachelor's degree
Cloud computing
VMWare
Communication skills

Full job description

Please Note:

1. If you are a first time user, please create your candidate login account before you apply for a job.

2. If you already have a Candidate Account, please Sign-In before you apply.

Job Description:

Business Summary:

VMware by Broadcom is the leader in virtualization and cloud infrastructure solutions that enable our more than 350,000 enterprise and SMB customers to thrive in the Cloud Era/ A pioneer in the use of virtualization and policy-driven automation technologies, VMware by Broadcom simplifies IT complexity across the entire data center to the virtual workplace, empowering customers with solutions in the software-defined data center to hybrid cloud computing and the mobile workspace.

Our team of 20,000+ people working in 50+ locations worldwide is committed to building a community where phenomenal people want to work long-term by living our values of passion, innovation, execution, collaboration, active learning, and giving back. If you are ready to accelerate, innovate, and lead, join us as we challenge constraints and problem tackle for tomorrow today.

Are you ready to join this fast-growing team?

Job Description: Application Networking Security Business Unit

As a technical support engineer, you will be providing support to customers, using VMware by Broadcom products, in isolating, diagnosing, reproducing, and fixing technical issues promptly. To be successful in this role, you must be a motivated self-starter and self-learner, possess strong customer service and technical problem-solving skills; and be someone who embraces challenges.

Essential Functions:

Resolve customer’s issues including regulated EU customers via the telephone, email, or Zoom session
Reproducing issues in-house and responding promptly
Regular follow-ups with customers with recommendations, updates, and action plans
Escalate issues promptly according to standard operating procedures
Leverage internal technical expertise, including peers, mentors, knowledge base, community forums, and other internal tools, to provide the most effective solutions to customer issues
Create new knowledgebase articles to capture new learning for reuse throughout the organization
Participate in technical communications with peers to share best practices and learn about new technologies
Focus on an area of technical specialization and attend technical training,
Read and work with other technical support engineers on cases that will help cultivate that expertise
Collaborate with engineering and development teams to resolve complex technical challenges.
Act as the primary point of contact for assigned federal accounts, ensuring customer satisfaction and fostering long-term relationships
Ability to handle high-pressure situations and manage customer escalations effectively.

Minimum Requirements:

EU citizenship is mandatory for this role
Must have legal authorization to work in the EU and meet eligibility requirements for handling sovereign, public-sector, and regulated EU customer accounts.
Fluent written and verbal communication skills in English
Good interpersonal communication and customer service skills are needed to work successfully with customers in high-stress and or ambiguous situations
Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment
The logical approach to problem-solving & Strong Troubleshooting experience
Willingness to work weekends or holiday to ensure the coverage, this may change as per business needs
Strong Knowledge in Core Networking, Virtualization
Knowledge of L3 and L2 Protocols (TCP, UDP, ARP, DHCP, ICMP, IPv4/IPv6, VLAN Concepts, VLAN Tagging)
Ability to troubleshoot networking issues at the L2-L7 layer.
NSX, Firewall knowledge
Hands-on experience with Kubernetes, along with strong security fundamentals across networking and platform layers, is required

Education/Experience

Bachelors in computer science/engineering and 6+ years related experience (3+ of those years in enterprise technical support) or Masters in Computer Science/Engineering and 6+ years in enterprise technical support

Broadcom is proud to be an equal-opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status, or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.

Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.

If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.

Apply Now

Refine Your Search

scrum master, data science & jobs in cobh, c

Technical Support Engineer

Technical AI Enablement Senior Engineer

Computer Systems Validation (CSV) Engineer

Graduate Ecologist - Cork

Manager, Program Management, Audits and Insights

Quality Systems Engineer

QC Analyst

Recruiting Coordinator, HR Operations

Manufacturing Data Product Analyst

MES Instructional Designer

IT Project Manager

Senior Specialist - Industry 4.0 & Manufacturing Data

Lead PM, Program/Project Manager

International Software Quality Engineer with Norwegian

FY27 Intern - Software Intern (Data Center, Cloud-AI Engineering) - Cork

Fire Investigator - Ireland

Solutions Architect – Contact Center (Cloud & AI)

Agentic AI Developer - Cork, Ireland

IT Portfolio Delivery Manager

IT Portfolio Delivery Manager

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