Find Help desk Jobs in Dublin, D

Customer Service Administrator (6-month FTC)
Quadient —Dublin, County Dublin
- Full-time
- Hybrid work
- Employee assistance program
Quick apply
Senior Manager, Accounts Receivable, Credit & Collections
Anthropic —Dublin, County Dublin
- €170,000–€220,000 a year
- Microsoft Excel
- Oracle
- Sales
Forward Deployed Software Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- JavaScript
- In-person
- Communication skills
- Annual leave
- Work from home
Business Development Representative
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Bachelor's degree
- No degree
- Annual leave
- Work from home
Global Support Contract Specialist
Salesforce —Dublin, County Dublin
- Full-time
- Google Suite
- Sales
- Salesforce
1d
Workplace Experience Ambassador
JLL —Dublin, County Dublin
- Hospitality
- Customer service
- Project management
Duty Manager
Hilton —Dublin, County Dublin
- Full-time
- Hotel
- Employee stock purchase plan
- Annual leave
Administration & Support Coordinator
Advanced Micro Devices, Inc —Dublin, County Dublin
- Microsoft Powerpoint
- In-person
Technical Support Engineer - Elastic Cloud Storage
Dell Technologies —Dublin, County Dublin
- Weekend availability
- Customer service
- English
- Windows
1d
Associate Sales Operations Analyst
CarGurus —Dublin, County Dublin
- €40,000–€50,000 a year
- Salesforce
- Communication skills
Graduate Building Surveyor
KSA-JLL Ireland Ltd —Dublin, County Dublin
- Full-time
- Microsoft Office
- No degree
- IT
Quick apply
Staff AI Designer
Intercom —Dublin, County Dublin
- Hybrid work
- Annual leave
- Work from home
Workplace Experience Ambassador
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- Hospitality
- Customer service
- Project management
Quick apply
Business Development Representative, Emerging AI Products
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Bachelor's degree
- No degree
- Annual leave
- Work from home
Account Manager
XENON ARC INC —DUBLIN 2, County Dublin
- Up to €45,000 a year
- Full-time
- Sales
- English
- Microsoft Office
- Work from home
Quick apply
Co-Creation Studio Lead (Dublin)
Version 1 —Dublin, County Dublin
- €80,000–€115,000 a year
- Full-time
- Oracle
- AWS
- AI
- Employee assistance program
- Employee discount
Quick apply
Scaled Customer Success Manager
Intercom —Dublin, County Dublin
- Hybrid work
- AI
- Communication skills
- Work from home
Cloud Support Consultant
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Oracle
- DevOps
Quick apply
Building Operations Coordinator
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- Hospitality
- Word processing
- Maintenance
Quick apply
Community & Events Fundraiser - Dublin
ISPCC —Dublin, County Dublin
- €33,400 a year
- Part-time
- Microsoft Excel
- Marketing
- SharePoint
- Employee assistance program
- Sick pay
Quick apply
3d

I want to receive the latest job alerts for help desk in dublin, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

help desk jobs near dublin, d

Designer jobs in Dublin, County Dublin

Service Administrator jobs in Dublin, County Dublin

Operations Coordinator jobs in Dublin, County Dublin

Fundraiser jobs in Dublin, County Dublin

Customer Success Manager jobs in Dublin, County Dublin

Administrative Assistant jobs in Dublin, County Dublin

Surveyor jobs in Dublin, County Dublin

Sales Operations Analyst jobs in Dublin, County Dublin

Shift Leader jobs in Dublin, County Dublin

Business Development Representative jobs in Dublin, County Dublin

Software Engineer jobs in Dublin, County Dublin

Contract Specialist jobs in Dublin, County Dublin

Technical Support Engineer jobs in Dublin, County Dublin

Kitchen Designer jobs in Celbridge, County Kildare

Content Designer jobs in Dublin, County Dublin

Ux Ui Designer Part Time jobs in Dublin, County Dublin

Presentation Designer jobs in Dublin, County Dublin

Payroll Administrator jobs in Dublin, County Dublin

Service Administrator jobs in Sandyford, County Dublin

Finance Administrator jobs in Cork, County Cork

Customer Service Administrator (6-month FTC)

Quadient -
Dublin, County Dublin

Quick apply

Job details

Full-time

Benefits

Employee assistance program

Full job description

Company Description

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes.

Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other.

It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

Job Description

Quadient Ireland are recruiting for a Customer Service Agent for our Helpdesk. This role is based in our Dublin office. We connect with our customers and do more for them than they would expect. What’s more, they can tell that we enjoy doing it. Do you have the responsiveness, empathy, commitment, and desire to give back the best customer experience you’ve ever had? If you do, please apply for this role!

Your role in our future:

You’ll provide first level service support for all customers via telephone and email. You’ll be supporting in troubleshooting and resolving customer operational issues on Quadient’s hardware, software and systems issues, escalating to our field-based engineers when appropriate. We expect you to keep our CRM updated, follow up on calls and requests quickly and efficiently, ensuring issues are resolved. You’ll also be responsible for some admin duties such as management of our credifon system, and other various processes relating to our products.

Obtain and evaluate all relevant information to handle product and service inquiries
Liaise with Service Engineers on day-to-day Service and Customer issues
Communicate and coordinate with internal departments
Log all help desk interactions
Follow up on Customer and Internal requests
Identify and escalate where necessary situations requiring urgent attention

Qualifications

Your profile:

The level of care and anticipation of needs we give requires an enthusiastic nature, imagination, and genuine respect for people. We’re dedicated to providing the level of customer service that attracts, maintains, and wins loyalty and recommendations. If you possess these qualities, you’ll shine here!

You’ve previously worked in a similar role, working in a client-facing technical service environment
You’re excellent on the phone, personable and confident in talking to customers
You demonstrate creative problem-solving approach
You’re organised, and can manage multiple, simultaneous assignments
You’re self-motivated with the ability to work under pressure and to challenging deadlines
Confidence is key – you’re able to deal efficiently with complaints and customer service issues

Additional Information

Rewards & Benefits

Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.
Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.
Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.

Smart Work at Quadient
At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together.

Be yourself at Quadient
Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at [email protected]

Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.

People. Connected.

Quick apply

Refine Your Search

help desk jobs in dublin, d

Customer Service Administrator (6-month FTC)

Senior Manager, Accounts Receivable, Credit & Collections

Forward Deployed Software Engineer

Business Development Representative

Global Support Contract Specialist

Workplace Experience Ambassador

Duty Manager

Administration & Support Coordinator

Technical Support Engineer - Elastic Cloud Storage

Associate Sales Operations Analyst

Graduate Building Surveyor

Staff AI Designer

Workplace Experience Ambassador

Business Development Representative, Emerging AI Products

Account Manager

Co-Creation Studio Lead (Dublin)

Scaled Customer Success Manager

Cloud Support Consultant

Building Operations Coordinator

Community & Events Fundraiser - Dublin

I want to receive the latest job alerts for help desk in dublin, d

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected